Outlet Sales Associate

RH
Portland, OR
On-site

Who this role is best for

A natural match if you have 1+ years of retail experience in home furnishings and a track record of exceeding sales objectives through relationship-driven selling.

Best fit for

  • Candidates with retail experience in home furnishings and a history of exceeding sales targets through relationship-building
    — “1+ years of experience in retail, preferably in home furnishings”
  • Individuals who thrive in brand-centric environments and prioritize customer education and satisfaction
    — “Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service”

Things to consider

  • The role requires significant physical effort, including lifting up to 50 lbs and prolonged standing or movement
    — “Lift and move items up to 50 lbs, while utilizing appropriate equipment and adhering to safety guidelines”
  • The position is likely to be full-time given the physical requirements and the nature of retail sales
    — “Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing”

How to stand out

  • Demonstrate experience in product education and relationship-driven sales in your resume and interview responses
    — “Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship”
  • Emphasize your technical proficiency with Mac, iOS, and Microsoft Office in your resume and interview
    — “Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • exceeding sales targets
  • customer satisfaction
Typical background
retail experiencesales-driven personality

Skills & requirements

Required

SalesCustomer EngagementProduct KnowledgeTeam Collaboration

Preferred

Retail ExperienceHome Furnishings Knowledge

Stack & domain

Sales-drivenProduct ExpertiseMac Operating SystemsIos DevicesMicrosoft OfficeGoogle ApplicationsCustomer-focusedRelationship-driven Selling

About the role

Original posting from RH

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Sales Associate who is passionate, sales-driven, and determined to deliver extraordinary customer experiences. Partnering with team members across the store, this role proactively engages customers, ensuring their needs are met with personalized service and attention. The ideal candidate is a driven, customer-focused professional who champions the RH brand, embraces Quality, and builds lasting relationships.

YOUR RESPONSIBILITIES

Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service

Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions

Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs

Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic

Accurately and efficiently process sales transactions, ensuring a seamless purchasing experience

Drive sales performance by actively contributing to team goals and supporting overall store success

OUR REQUIREMENTS

1+  years of  experience in retail, preferably in home furnishings

Proven success in exceeding sales objectives through relationship-driven selling and product expertise

Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications. 

PHYSICAL REQUIREMENTS

Lift and move items up to 50 lbs, while utilizing appropriate equipment and adhering to safety guidelines

Maneuver throughout the sales floor and stockroom

Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Source: RH careers

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