Outlet Sales Associate

RH
Vernon Hills, IL
Career-pivot friendly

Who this role is best for

Retail professionals with home furnishings experience and a customer-centric mindset will find this brand-focused sales role in Vernon Hills, IL, rewarding.

Best fit for

  • Candidates with retail sales experience in home furnishings and a passion for luxury design will thrive here.
    — “1+ years of experience in retail, preferably in home furnishings”
  • Individuals who enjoy educating customers and delivering personalized service will align well with this role.
    — “Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship”

Things to consider

  • The role involves physical labor, including lifting up to 50 lbs and prolonged standing.
    — “Lift and move items up to 50 lbs, while utilizing appropriate equipment and adhering to safety guidelines”
  • The position may require flexibility with work hours and the ability to work in a dynamic sales environment.
    — “Drive sales performance by actively contributing to team goals and supporting overall store success”

How to stand out

  • Highlight experience in relationship-driven selling and product expertise in your resume and interview responses.
    — “Proven success in exceeding sales objectives through relationship-driven selling and product expertise”
  • Emphasize your ability to maintain brand integrity and present merchandise in a visually appealing manner.
    — “Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic”
  • Showcase your proficiency with Mac and iOS systems, as well as your familiarity with Google and Microsoft tools.
    — “Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • representing the RH brand
  • engaging and educating customers
  • driving sales performance
Typical background
retail experiencesales-driven personality

Skills & requirements

Required

SalesCustomer ServiceProduct KnowledgeTeamwork

Preferred

Retail ExperienceHome Furnishings Knowledge

Stack & domain

Customer ServiceSalesHome Furnishings

About the role

Original posting from RH

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Sales Associate who is passionate, sales-driven, and determined to deliver extraordinary customer experiences. Partnering with team members across the store, this role proactively engages customers, ensuring their needs are met with personalized service and attention. The ideal candidate is a driven, customer-focused professional who champions the RH brand, embraces Quality, and builds lasting relationships.

YOUR RESPONSIBILITIES

Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service

Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions

Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs

Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic

Accurately and efficiently process sales transactions, ensuring a seamless purchasing experience

Drive sales performance by actively contributing to team goals and supporting overall store success

OUR REQUIREMENTS

1+  years of  experience in retail, preferably in home furnishings

Proven success in exceeding sales objectives through relationship-driven selling and product expertise

Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications. 

PHYSICAL REQUIREMENTS

Lift and move items up to 50 lbs, while utilizing appropriate equipment and adhering to safety guidelines

Maneuver throughout the sales floor and stockroom

Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Source: RH careers

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