Partner Enablement Manager

Factory
San Francisco, CA
On-siteCareer-pivot friendly

Who this role is best for

Geared toward mid-level professionals with experience in enterprise partner enablement and a comfort with fast-moving environments, this role requires in-office presence in San Francisco and a focus on cross-functional collaboration.

Best fit for

  • Mid-level professionals with experience enabling enterprise partners and cross-functional collaboration skills
    — “Experience enabling enterprise partners, including system integrators, cloud providers, technology partners, or consulting organizations.
  • Candidates who thrive in ambiguity and can rapidly adapt to evolving priorities
    — “Self-directed, adaptable, and comfortable operating in a fast-moving environment with evolving priorities.
  • Individuals with a background in developing training, onboarding, and certification programs
    — “Demonstrated ability to build training, onboarding, and certification programs.

Things to consider

  • In-office commitment required, with no remote flexibility mentioned in the job description
    — “This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)

How to stand out

  • Emphasize cross-functional experience in your resume and highlight stakeholder alignment in interviews
    — “Working across every function at Factory, you’ll align internal and external stakeholders
  • Showcase experience in creating both live and self-paced training content for diverse audiences
    — “Develop a blended learning model that includes live training, self-paced content, workshops, office hours, and guided learning paths.
  • Demonstrate your ability to distill complex technical concepts into clear content for partners
    — “Excellent written and verbal communication skills, with the ability to distill complex technical concepts into clear, compelling content.
  • Highlight past success in measuring program effectiveness through metrics like training completion and revenue influence
    — “Measure effectiveness through partner activation, training completion, certification, pipeline contribution, revenue influence, and partner satisfaction.
  • Include examples of partner-facing resources you've created, such as pitch decks or solution briefs
    — “Create partner-facing resources such as pitch decks, demo guides, battlecards, solution briefs, competitive materials, guided walkthroughs, and implementation playbooks.
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful partner launches
  • positive partner feedback
  • increased partner satisfaction
Typical background
partner enablementsales enablement

Skills & requirements

Required

Partner EnablementProgram DesignTraining DevelopmentContent CreationCross-functional Collaboration

Preferred

Enterprise Software Experience

Stack & domain

Partner EnablementSales EnablementChannel ProgramsCustomer Education

About the role

Original posting from Factory via Ashby

ABOUT THE ROLE

As Factory builds its Partnerships function, we need a strong enablement foundation to help system integrators, cloud providers, AI technology partners, and others understand, position, sell, and implement Factory.

You will build and scale the programs, content, training, certifications, and operating processes that enable partners to bring Factory to market. Working across every function at Factory, you’ll align internal and external stakeholders, and turn complex products into clear, repeatable partner experiences.

This role is for a sharp communicator and operator who thrives in ambiguity, switches context fast, and builds structure at high velocity. You are comfortable working with senior enterprise and product leaders, managing competing priorities, and driving partner enablement from initial readiness through execution and expansion.

WHAT YOU WILL DO AND ACHIEVE

  • Coauthor and execute Factory’s partner enablement strategy.
  • Assess partner and internal stakeholder needs to identify knowledge, skill, and performance gaps.
  • Design tailored enablement programs for system integrators, cloud providers, technology partners, and referral partners.
  • Enable partner sales and technical audiences, including presales, architects, consultants, and implementation teams.
  • Build scalable onboarding and certification programs that validate sales, technical, and delivery readiness.
  • Develop a blended learning model that includes live training, self-paced content, workshops, office hours, and guided learning paths.
  • Equip partners to clearly articulate Factory’s value proposition, ideal customer profile, use cases, and differentiation.
  • Create partner-facing resources such as pitch decks, demo guides, battlecards, solution briefs, competitive materials, guided walkthroughs, and implementation playbooks.
  • Gather feedback from partners and internal teams to continuously improve enablement programs.
  • Measure effectiveness through partner activation, training completion, certification, pipeline contribution, revenue influence, and partner satisfaction.
  • Support partner launches, business reviews, events, and other strategic initiatives.
  • Advocate for partner needs while staying aligned with Factory’s product, commercial, and customer priorities.

QUALIFICATIONS

  • 4+ years of experience in partner enablement, sales enablement, channel programs, solutions consulting, customer education, or a related field.
  • Proven ability to design, deliver, and measure effective enablement programs.
  • Experience enabling enterprise partners, including system integrators, cloud providers, technology partners, or consulting organizations.
  • Experience supporting both sales enablement and technical or presales enablement.
  • Familiarity with instructional design principles and experience creating on-demand learning content, guided walkthroughs, or LMS modules.
  • Demonstrated ability to build training, onboarding, and certification programs.
  • Strong facilitation and presentation skills for audiences ranging from practitioners to executives.
  • Excellent written and verbal communication skills, with the ability to distill complex technical concepts into clear, compelling content.
  • Strong cross-functional operating skills and experience working with Sales, Partnerships, Product, Engineering, Marketing, and Customer Success.
  • Exceptional attention to detail, organization, and project management skills.
  • Data-driven approach to measuring program effectiveness and improving partner outcomes.
  • Self-directed, adaptable, and comfortable operating in a fast-moving environment with evolving priorities.
  • Experience with developer tools, enterprise software, cloud platforms, AI products, or software engineering workflows is preferred.
  • Experience at a high-growth or early-stage company is a plus.

This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)

Source: Factory careers (Ashby)

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