Partnership Associate

Teya
Zagreb, Croatia
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have 1–3 years of experience in sales support or account management and are comfortable with data analysis. This role suits candidates who thrive in a collaborative, fast-moving fintech environment focused on B2B partnerships and local business growth.

Best fit for

  • Candidates with 1–3 years of sales support or account management experience
    — “You have 1–3 years of experience in administration, sales support or account management.”
  • Individuals who are detail-oriented and can manage multiple stakeholders
    — “You’re comfortable coordinating tasks and following up with different stakeholders.”
  • People with interest in fintech or B2B partnerships and a strong command of English
    — “You’re confident using Excel and working with data, reports and analyses.”

Things to consider

  • Probation period of 6 months is a key commitment for candidates
    — “Permanent contract with 6 month probation period”
  • The role demands a high level of reliability and consistency in coordination
    — “You’re organised, reliable and attentive to detail.”

How to stand out

  • Highlight experience in CRM maintenance or data analysis in your resume
    — “Keep our CRM organised: Maintain accurate records and support documentation”
  • Showcase your ability to translate data into actionable insights for partners
    — “Prepare clear insights: Create regular reports and analyses on partnership channels”
  • Emphasize any background in developing programs or managing stakeholder relationships
    — “Support our partners: Respond to partner enquiries and help develop partnership and Independent Sales Consultant (ISC) programmes.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Preparing clear insights and reports on partnership performance
  • Supporting new partner onboarding
Typical background
1-3 years of experience in administration, sales support, or account management

Skills & requirements

Required

Partnership ManagementSales SupportCRM ManagementData Analysis

Preferred

Fintech ExperienceB2B PartnershipsCRM Tools

Stack & domain

CRM ToolsExcelData AnalysisSales SupportAccount ManagementCommunicationTeamworkProblem-solvingFintechSales

About the role

Original posting from Teya via Ashby

Hello. We’re Teya.

Teya was founded on a simple belief: local businesses deserve better.

They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business.

Teya exists to change that.

We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work.

We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand.

If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you

Your mission

In this role, you will support our Partnership Manager and Sales teams through accurate reporting, well-organised processes and reliable day-to-day coordination. You will help keep partner activity visible, support a smooth onboarding experience and act as a link between partners and our internal teams.

This is a strong starting point for developing your career in B2B partnerships, build your analytical and coordination skills, and gain insight into how partner relationships and programmes are developed in a fast-moving fintech environment.

What you’ll be doing

  • Prepare clear insights: Create regular reports and analyses on partnership channels, helping the team identify trends and opportunities.
  • Monitor partnership performance: Track activity and results, keep information up to date and flag relevant changes to the team.
  • Keep our CRM organised: Maintain accurate records and support documentation, onboarding coordination and status tracking.
  • Support commercial preparation: Work alongisde Partership Manager to prepare business plans, pitch materials and contracts.
  • Support our partners: Respond to partner enquiries and help develop partnership and Independent Sales Consultant (ISC) programmes.
  • Support new partner onboarding: Help process prospective partners that align with Teya’s objectives and coordinate the next steps in their onboarding.

Your story

  • You have 1–3 years of experience in administration, sales support or account management.
  • You’re organised, reliable and attentive to detail.
  • You’re confident using Excel and working with data, reports and analyses.
  • You communicate clearly and have a good command of English.
  • You’re comfortable coordinating tasks and following up with different stakeholders.
  • Additional plus if you:
  • have experience with CRM tools (such as Hubspot)
  • are interested in fintech, payments or B2B partnerships

The Perks

  • Permanent contract with 6 month probation period
  • Work in a friendly, comfortable, and relaxed environment
  • Enjoy flexible working hours that align with team needs
  • Receive up to 26 days of vacation
  • 3 fully paid days for unexpected health issues
  • Monthly food allowance, and other benefits like Health insurance
  • Referral bonuses for recommending new team members to join the company
  • High-quality hardware is provided for work, ensuring a smooth working experience
  • Structured onboarding program for all new employees
  • Referral bonuses for recommending new team members to join the company

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Source: Teya careers (Ashby)

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