Partnerships Manager (SMB)

Vendelux
New York, NY
HybridCareer-pivot friendly

Who this role is best for

Aimed at mid-level to senior B2B SaaS professionals with partnership or account management experience who thrive in hybrid, fast-paced environments and can manage complex stakeholder relationships.

Best fit for

  • Candidates with 2-4 years in B2B SaaS account management or partnerships roles
    — “2-4+ years in account management, partnerships, or customer success—ideally in B2B SaaS.”
  • Individuals who have successfully managed retention and expansion goals in prior roles
    — “Proven success hitting retention and expansion targets; comfortable owning your number.”
  • Professionals with strong operational skills and a focus on building scalable processes
    — “Strong operational mindset: building playbooks, KPIs, and repeatable processes for your accounts.”
  • Candidates who can translate data into actionable insights for partners
    — “Build and customize data reports and dashboards to meet partner-specific needs.”
  • Individuals with experience influencing product strategy through market insights
    — “Represent Vendelux externally at industry events, and stay close to market trends to influence product and positioning.”

Things to consider

  • Hybrid work arrangement requires 4 days a week in the NYC office
    — “This role is hybrid, 4 days a week in our NYC office.”
  • Candidates must be comfortable with data and analytics platforms
    — “Comfortable with data and customer usage/adoption metrics.”

How to stand out

  • Highlight experience in building and executing account health playbooks
    — “Contribute to the playbooks, segmentation, and health-scoring approaches...”
  • Showcase ability to represent a company externally at industry events
    — “Represent Vendelux externally at industry events...”
  • Emphasize track record of driving expansion and retention metrics
    — “Proven success hitting retention and expansion targets...”
  • Demonstrate ability to collaborate across multiple teams on go-to-market strategies
    — “Partnering with Sales, Product, Data, and Marketing on go-to-market and upsell.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • grow and deepen event organizer partner program
  • drive retention and expansion across strategic accounts
Typical background
2-4 years experience in account management or partner roles

Skills & requirements

Required

Partnership ManagementAccount ManagementData AnalysisCustomer Success

Preferred

SaasEvent Marketing Intelligence

Stack & domain

Account ManagementPartner OnboardingData ReportingDashboard BuildingMarket Trend AnalysisEvent MarketingPartnership Management

About the role

Original posting from Vendelux via Ashby

Vendelux https://vendelux.com/ is building the category-defining platform for event marketing intelligence.

Events are one of the largest and most impactful marketing channels, yet historically one of the least measurable. Vendelux brings transparency and performance to this space — helping companies discover, evaluate, and optimize their event strategy with data.

Our platform powers thousands of event decisions by delivering proprietary, AI-driven insights across hundreds of thousands of events globally. At the core of our platform is a robust ecosystem of event organizer partnerships — where organizers share first-party data, enabling richer insights for customers while receiving benchmarking and audience intelligence in return. From identifying the highest ROI conferences to enabling targeted meeting programs, Vendelux helps companies turn events into a predictable and scalable growth engine.

In addition, Vendelux Meetings extends our platform by turning insights into pipeline — using AI to identify high-value attendees and proactively book 1:1 meetings between our customers and their ideal prospects at events. This enables go-to-market teams to drive measurable ROI and maximize every event interaction.

Founded in 2021, Vendelux is a Series B SaaS company backed by top-tier investors including FirstMark. We partner with many of the fastest-growing companies in the world, and our team includes leaders from Bain, ZoomInfo, Shutterstock, FanDuel, Compass, Airbnb, Forter and beyond.

________________

We're looking for a Partnerships Manager to grow and deepen our event organizer partner program. This is a strategic, hands-on individual contributor role: you'll personally own relationships with key event organizer partners and the operational excellence that keeps them successful.

You'll drive retention and expansion across your book of strategic accounts—owning the health metrics, playbooks, and outcomes that keep organizers engaged—while partnering with product, data, and commercial teams as Vendelux scales. You've built and grown partner, channel, or customer success relationships at a Series A/B/C tech company and thrive in commercial, operational work.

This role is hybrid, 4 days a week in our NYC office.

WHAT YOU'LL DO

Own strategic partnerships

  • Lead and grow relationships with key event organizer partners, serving as the senior point of contact for your strategic accounts.
  • Own partner onboarding end-to-end, from pre-call research to live sessions and follow-up education.
  • Build and customize data reports and dashboards to meet partner-specific needs, and surface partner feedback to improve reporting workflows and product capabilities.
  • Represent Vendelux externally at industry events, and stay close to market trends to influence product and positioning.

Drive retention and expansion

  • Own retention, expansion, and account health across your accounts; hit your targets and prioritize your time and resources to deliver predictable outcomes.
  • Identify and drive expansion—additional events, renewals, webinars, case studies, and media partnerships—partnering with Sales, Product, Data, and Marketing on go-to-market and upsell.
  • Deliver compelling business outcomes for your partners across onboarding, adoption, renewals, and expansion.
  • Contribute to the playbooks, segmentation, and health-scoring approaches that make the account management function scalable.

WHO YOU ARE

  • 2-4+ years in account management, partnerships, or customer success—ideally in B2B SaaS.
  • Proven success hitting retention and expansion targets; comfortable owning your number.
  • Strong operational mindset: building playbooks, KPIs, and repeatable processes for your accounts.
  • Comfortable with data and customer usage/adoption metrics; a strong communicator who builds trust and navigates complex stakeholder conversations.
  • Highly organized self-starter who thrives in fast-paced, scaling environments and prioritizes competing demands.
  • Nice to have: experience with data, analytics, media, or marketing intelligence platforms.
  • Nice to have: familiarity with events, experiential, or brand marketing ecosystems.
  • Nice to have: experience with international clients or expanding into new markets.

BENEFITS

  • Competitive base salary and bonus
  • Equity
  • Healthcare covering medical, dental and vision
  • 401(k)
  • Catered lunch every day in our NYC office
  • Unlimited PTO plus two company-wide shutdowns during the July 4th week and the Christmas – New Year's week

Not all candidates will check all of the requirements listed above and that’s ok! We are open to great people from non-traditional backgrounds.

Vendelux is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Source: Vendelux careers (Ashby)

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