Patient Financial Services

Niramedical

United States

Remote

Who this role is best for

Geared toward candidates comfortable with financial data reconciliation and patient communication, this mid-level remote role emphasizes collaboration across departments and a focus on accurate patient financial management in the healthcare domain.

Best fit for

Candidates with experience in healthcare billing and a track record of resolving financial discrepancies
— “Accurate reconciliation and management of both legacy and Athena patient balances”
Professionals adept at navigating internal and external collection processes with empathy and efficiency
— “Managing internal and external patient collection processes”

Things to consider

Remote work may require self-discipline and proactive communication with cross-functional teams
— “works within the Centralized Revenue Cycle Management structure in collaboration with leadership, billing, front office, and any third party vendors”

How to stand out

Highlight prior experience with patient financial assistance programs and balance management systems
— “Advocating and applying financial assistance and hardship resources”
Emphasize skills in processing refunds and managing credit card agreements in your resume
— “Processing and managing credit card agreements, unapplied credits, and refunds”
Showcase your ability to manage data integrity and communication with patients in your interview responses
— “Maintaining clean and accurate patient demographic and financial data”
Demonstrate your ability to escalate issues and collaborate with vendors and leadership
— “Managing and escalating invalid balances”
Include examples of handling patient billing inquiries with clarity and professionalism
— “Answering patient billing inquiries and communicating patient balances”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

accurate patient balances
timely financial data
smooth collection processes

Typical background

experience in healthcare financeknowledge of patient billing systems

Skills & requirements

Required

ReconciliationFinancial ManagementCollection ProcessesPatient BillingCustomer Service

Preferred

Financial AssistanceCredit Card AgreementsUnapplied CreditsRefundsInventory Accounting

Stack & domain

Patient BillingReconciliationFinancial AssistanceCredit Card ProcessingPatient Data ManagementCommunicationCollaborationAttention To DetailHealthcare

About the role

Original posting from Niramedical via Ashby

The Patient Financial Services Specialist (PFS) works within the Centralized Revenue Cycle Management structure in collaboration with leadership, billing, front office, and any third party vendors. The PFS role is responsible for:
Accurate reconciliation and management of both legacy and Athena patient balances
Managing and escalating invalid balances
Advocating and applying financial assistance and hardship resources
Processing and managing credit card agreements, unapplied credits, and refunds
Managing internal and external patient collection processes
Maintaining clean and accurate patient demographic and financial data
Answering patient billing inquiries and communicating patient balances

Source: Niramedical careers (Ashby)