Patient Scheduling and Infusion Coordinator

Niramedical
Salt Lake City, UT
On-siteCareer-pivot friendly

Who this role is best for

Geared toward candidates comfortable with patient scheduling and insurance eligibility verification, who possess strong communication and organizational skills in a healthcare setting.

Best fit for

  • Candidates with prior experience in medical billing and infusion services who thrive in a fast-paced environment.
    — “Minimum of one year of experience with patient scheduling and insurance billing for medical services”
  • Professionals who can effectively educate patients and maintain clear communication with prescribers and providers.
    — “Communicate with patients and providers regarding the status of infusion order”

Things to consider

  • Candidates must be prepared to handle multiple tasks simultaneously in a high-volume setting.
    — “Ability to multi-task and work well in a fast-paced setting”

How to stand out

  • Emphasize experience with ICD10 and CPT codes in your resume and interview responses.
    — “general knowledge of ICD10 and CPT codes”
  • Highlight your ability to manage complex processes like REMS and insurance authorizations.
    — “Manage REMS program requirements”
  • Showcase your interpersonal and patient communication skills with specific examples.
    — “Excellent verbal and written communication skills to include superior interpersonal and patient contact skills”
  • Demonstrate your ability to handle clinical documentation review in your application materials.
    — “Knowledge of medical terminology and clinical documentation review”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • managing end-to-end order processing
  • communicating with patients and providers
  • assisting with enrollment in copay assistance programs
Typical background
healthcare administrationpatient services

Skills & requirements

Required

Patient SchedulingInsurance Eligibility VerificationCommunication SkillsOrganizational Skills

Preferred

Infusion ExperienceMedical Terminology

Stack & domain

Patient SchedulingInsurance BillingIcd10 And CPT CodesMedical TerminologyClinical Documentation ReviewCommunicationInterpersonal SkillsTelephone MannersOrganizational SkillsDetail-orientedMulti-taskingCritical ThinkingDecisive JudgmentInfusion ServicesHealthcareMedical Services

About the role

Original posting from Niramedical via Ashby

Job Title: Infusion Coordinator

Job Summary: The Infusion Coordinator is responsible for managing the end-to-end order processing for infusion services, including order intake, chart review, insurance eligibility, patient scheduling, and ensuring timely processing of infusion orders.

Key Responsibilities:

  • Performing intake processes for infusion orders including creating patient charts, reviewing and entering orders, obtaining clinical requirements, and communicating with prescriber on missing documents.
  • Verify insurance eligibility, obtain clinical requirements for authorizations, and track patients’ progress.
  • Communicate with patients and providers regarding the status of infusion order.
  • Refer or assist with enrollment any patients who express financial necessity to manufacturer copay assistance programs and/or foundations.
  • Educate patients for pre/post-infusion expectations and answer questions regarding patient appointments.
  • Manage REMS program requirements
  • Scheduling patient appointments for infusion services.
  • Coordinating drug orders prior to infusion appointments.

Qualifications:

  • High school diploma or equivalent
  • Excellent verbal and written communication skills to include superior interpersonal and patient contact skills and excellent telephone manners.
  • Minimum of one year of experience with patient scheduling and insurance billing for medical services with general knowledge of ICD10 and CPT codes. Infusion experience is a plus.
  • Knowledge of medical terminology and clinical documentation review
  • Strong organizational skills
  • Detail-oriented
  • Ability to multi-task and work well in a fast-paced setting
  • Critical thinking skills and decisive judgment

Benefits:

  • Competitive compensation
  • Full medical/dental/vision
  • 401k Matching
  • Paid time off and holidays
  • Growth within a rapidly expanding practice

Source: Niramedical careers (Ashby)

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