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Posted October 30, 2026, closed November 15, 2026. Check out similar open roles below.

People Experience Ops Partner (R6507)

Shield AI
Melbourne, Australia
HybridCareer-pivot friendly

Who this role is best for

Geared toward candidates with global HR operations experience comfortable with international mobility coordination.

Best fit for

  • Candidates with 5+ years in international HR operations and a track record of process automation
    — “5+ years' experience in People Operations, HR Operations, or a related HR function”
  • Individuals who have managed employee lifecycle processes across multiple countries
    — “Hands-on experience supporting employee lifecycle processes across multiple countries”
  • Professionals experienced in coordinating international mobility and work authorizations
    — “Coordinate international mobility activities, relocations, work authorisations and transfers”

Things to consider

  • The role requires managing compliance and audits across international jurisdictions
    — “Contribute to compliance, reporting, audits and employment process governance”
  • There is a need for adaptability to local employment requirements while maintaining global consistency
    — “ensure employees and managers receive a seamless experience throughout the employee lifecycle, while balancing global consistency with local employment requirements”

How to stand out

  • Highlight experience with international HRIS platforms and cross-border compliance
    — “Experience with UKG, Workday, Jira, or similar HR technology platforms”
  • Emphasize past performance in scaling people operations during high-growth phases
    — “Support international growth initiatives, including new-country and entity launches”
  • Showcase examples of improving processes through automation or system enhancements
    — “Demonstrated success improving processes through automation, systems enhancements or continuous improvement initiatives”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • delivered exceptional employee experiences
  • supported international growth initiatives
Typical background
5+ years in People Operations or HR

Skills & requirements

Required

People OperationsHR SystemsEmployee Lifecycle ManagementInternational Mobility

Preferred

HR Technology Platforms

Stack & domain

People OperationsHR OperationsHRISPayroll CoordinationBenefits SupportLeadershipCommunicationStrategic ThinkingProblem SolvingTeamworkHR

About the role

Original posting from Shield AI via Lever

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Help Build the Future of Aerospace and Defence

At Shield AI, we're on a mission to protect service members and civilians through intelligent autonomous systems. Founded in 2015, Shield AI is transforming defence technology through cutting-edge artificial intelligence and autonomy solutions that are redefining what's possible in aerospace and national security.

As we continue our rapid global growth, we're looking for a People Experience Operations Partner to join our international People team based in Melbourne. This is an exciting opportunity to play a key role in shaping the employee experience for a growing global workforce while helping scale operations in one of the world's most innovative technology 

About the Role

As our People Experience Operations Partner, you'll own and deliver key people operations activities across assigned international locations. You'll ensure employees and managers receive a seamless experience throughout the employee lifecycle, while balancing global consistency with local employment requirements.

This role combines hands-on operational excellence with process improvement and strategic partnership.

What You'll Do:

  • Deliver exceptional employee experiences across onboarding, employment changes and offboarding processes.
  • Coordinate employment documentation, eligibility checks, systems access, payroll setup and benefits administration.
  • Partner with managers and employees to provide timely, responsive and empathetic support.
  • Maintain accurate employee data, HR systems and personnel records.
  • Liaise with payroll providers, benefits partners and employers of record (EORs).
  • Support performance review cycles, promotions, talent reviews and development programs.
  • Coordinate international mobility activities, relocations, work authorisations and transfers.
  • Contribute to compliance, reporting, audits and employment process governance.
  • Drive process improvements, automation initiatives and scalable ways of working.
  • Support international growth initiatives, including new-country and entity launches.

What You'll Bring:

Required Experience

  • 5+ years' experience in People Operations, HR Operations, or a related HR function.
  • Hands-on experience supporting employee lifecycle processes across multiple countries.
  • Strong knowledge of onboarding, offboarding, employment documentation, payroll coordination, leave administration and benefits support.
  • Experience maintaining HRIS records, analysing people data and driving operational excellence.
  • Ability to work independently, manage competing priorities and collaborate across multiple time zones.
  • Excellent communication skills and a strong customer-service mindset.
  • Demonstrated success improving processes through automation, systems enhancements or continuous improvement initiatives.

Preferred

  • Experience with UKG, Workday, Jira, or similar HR technology platforms.
  • Experience working with international mobility, EOR providers, new-country expansions or entity transitions.
  • Experience in a high-growth technology, engineering, aerospace or defence environment.
  • Additional language capabilities.

Why Join Shield AI:

At Shield AI, our people are at the heart of everything we do. We're driven by values that encourage us to act with purpose, be bold and innovative, win as one team, take ownership, and operate with integrity, accountability and excellence.

You'll join a high-calibre global People team supporting employees across multiple countries, working alongside passionate professionals who are helping build the future of AI-powered technology.

  • Join a high-growth, mission-driven global organisation
  • Partner with leaders and employees across multiple international locations
  • Influence and improve people processes at scale
  • Work with a collaborative and supportive global PX team
  • Gain exposure to international HR operations, mobility, compliance and organisational growth initiatives
  • Enjoy significant opportunities for professional growth and development as Shield AI continues to expand globally

Equal Opportunity Employer:

At Shield AI, we believe that diverse perspectives drive innovation and strengthen our ability to achieve our mission. We are committed to creating an inclusive workplace where everyone feels respected, supported, and empowered to do their best work.

Shield AI is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, pregnancy, genetic information, or any other characteristic protected by applicable laws.

We are committed to providing reasonable accommodations throughout the recruitment process and during employment for individuals with disabilities. If you require an accommodation, please let us know and we will work with you to meet your needs.

We encourage applications from candidates of all backgrounds and experiences, including women, Aboriginal and Torres Strait Islander peoples, veterans, people living with disability, members of the LGBTQIA+ community, and those from culturally and linguistically diverse backgrounds.

Together, we are building technology that protects lives, and that starts with building a team where everyone belongs.

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check.

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Source: Shield AI careers (Lever)

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