People Projects and Governance Manager (12mths FTC)

Heathrow
London, United Kingdom
On-siteCareer-pivot friendly

Who this role is best for

Aimed at mid-to-senior level HR professionals who lead strategic change initiatives and manage governance frameworks.

Best fit for

  • Candidates with experience in HR or organizational change management within large, complex organizations
    — “Experience working in a large, matrixed organisation”
  • Professionals who can align people projects with long-term strategic goals and ensure accountability
    — “ensuring that governance standards are robust, transparent, and enable effective decision-making”
  • Individuals skilled in cross-functional collaboration and embedding continuous improvement practices
    — “Facilitating cross-functional collaboration to embed consistent project management practices”

Things to consider

  • Hybrid work model requires regular in-office presence near Heathrow
    — “You’ll need to be based in the UK and within a commutable distance to Heathrow”
  • The role demands a strong understanding of HR systems and change management methodologies
    — “Knowledge of HR systems, processes, and change management methodologies”

How to stand out

  • Highlight past success in aligning projects with strategic business goals
    — “People-related projects that align with Heathrow’s long-term ambitions”
  • Demonstrate experience in managing multi-skilled teams and driving performance
    — “Experience of managing multi skilled teams, driving performance through clear direction and accountability”
  • Showcase ability to translate data into actionable insights for leadership
    — “Analytical mindset with the ability to interpret data and translate insights into actionable recommendations”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful delivery of people-related projects
  • implementation of robust governance frameworks
  • improved employee experience and organizational effectiveness
Typical background
project management experience in HR or organizational changeunderstanding of governance frameworks

Skills & requirements

Required

Project ManagementGovernance FrameworksStakeholder ManagementAnalytical SkillsOrganizational Skills

Preferred

HR SystemsChange Management MethodologiesPrince2Agile

Stack & domain

Project ManagementProgram ManagementGovernance FrameworksStakeholder ManagementCommunicationAnalytical MindsetOrganizational SkillsAttention To DetailMulti Skilled TeamsPerformance ManagementCross-functional CollaborationContinuous ImprovementHR SystemsChange Management MethodologiesLeadershipTeamworkProblem-solvingDecision-makingInfluenceCollaborationAdaptabilityResilienceInnovationPrince2AgilePeople ManagementHROrganizational ChangeAirport OperationsEmployee ExperienceLeadership CapabilityCulture Of Continuous Improvement

About the role

Original posting from Heathrow

At Heathrow, our people are at the heart of everything we do. As a People Projects and Governance Manager, you’ll play a pivotal role in shaping how we deliver our People Plan - ensuring that our initiatives, governance frameworks, and change programmes drive meaningful outcomes for our colleagues and the business. You’ll join a collaborative and forward-thinking People team that partners across the airport to deliver strategic projects that enhance employee experience, strengthen leadership capability, and embed a culture of continuous improvement.

This role sits at the intersection of strategy, governance, and delivery. You’ll support the delivery and implementation of people-related projects that align with Heathrow’s long-term ambitions, ensuring that governance standards are robust, transparent, and enable effective decision-making. Success in this role means creating clarity, consistency, and confidence in how we deliver change - helping Heathrow remain a great place to work and grow.

Leading the planning, governance, and aiding the delivery of key people projects that support Heathrow’s People Plan and business strategy.Developing and maintaining governance frameworks that ensure accountability, transparency, and effective decision-making across People initiatives.Partnering with senior leaders and HR colleagues to prioritise and deliver change programmes that improve employee experience and organisational effectiveness.Tracking project performance, identifying risks, and implementing mitigation to ensure successful outcomes.Facilitating cross-functional collaboration to embed consistent project management practices and continuous improvement across the People function.Providing insight and recommendations to the People Leadership Team to inform strategic decisions and future planning.

Proven experience in project or programme management within a People, HR, or organisational change environment.Understanding of governance frameworks and their application in complex organisations.Experience of managing multi skilled teams, driving performance through clear direction and accountability.Excellent stakeholder management and communication skills, with the ability to influence at senior levels.Analytical mindset with the ability to interpret data and translate insights into actionable recommendations.Strong organisational skills and attention to detail, with the ability to manage multiple priorities effectively. Ideally, you'll also have: 

Professional qualification in project management (e.g. PRINCE2, Agile, or equivalent).Experience working in a large, matrixed organisation or within the aviation or transport sector.Knowledge of HR systems, processes, and change management methodologies.  

#LI-Hybrid

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow. 

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions. 

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow.  Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow. 

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

Source: Heathrow careers

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