People Shared Services Administrator

HelloFresh
Manila, Philippines
On-siteCareer-pivot friendly

Who this role is best for

Candidates with HR administrative experience and proficiency in Workday and ADP systems will find this mid-level role in a collaborative, fast-paced environment in Manila.

Best fit for

  • Mid-level HR professionals with payroll and roster audit experience in a BPO setting
    — “shared services associates will work closely with various departments
  • Individuals with a background in ERP/HRIS systems and employee lifecycle management
    — “proven skills in managing, understanding, execution of ERP/HRIS/Payroll systems and tools
  • Candidates who thrive in a culture emphasizing continuous learning and diverse collaboration
    — “our culture is built on collaboration, continuous learning, and a commitment to excellence

Things to consider

  • The role requires attention to detail in maintaining employee records and shift codes
    — “update and audit shift codes & schedules in ADP to ensure roster accuracy
  • There is a need to manage associate callout systems and communicate effectively with employees
    — “manage associate callout system including verification of time off hours

How to stand out

  • Highlight experience with Workday and ADP in your resume and interview responses
    — “manage & audit employees profiles in Workday
  • Emphasize your ability to execute on special projects and adapt to new tasks
    — “participate and execute on special projects as assigned
  • Showcase your knowledge of HR tools, systems, and employee lifecycle processes
    — “proficient of HR processes, systems and tools within the various stages of the employee lifecycle
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate payroll processing
  • timely employee record updates
  • positive feedback from HR team
Typical background
HR generalistpayroll processingHRIS management

Skills & requirements

Required

HR GeneralistPayroll SupportWorkdayADPData EntryShift ManagementEmployee Records Management

Preferred

HRISTimekeeping ProcessesDatabase Management

Stack & domain

HR ToolsSystemsData SourcesADPWorkdayErp/hris/payroll SystemsDatabase FunctionalityHuman ResourcesPayrollTimekeeping

About the role

Original posting from HelloFresh

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in ensure all day to day administrative tasks are completed in order to enable Hellofresh Distribution Centers in the network to run successfully. Shared Services Associates will work closely with various departments, and are committed to teamwork, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

Provide generalist support to the facility in all areas of Human Resources

Provide payroll support and data entry responsibilities for timekeeping accuracy and reporting

Utilize and reference local HR tools, systems, and data sources to perform roster audit exercises

Update and audit shift codes & schedules in ADP to ensure roster accuracy

Manage & audit employees profiles in Workday to make sure they are properly reflecting their shifts, managers, and employment status

Maintain employee records for HelloFresh and Temporary employees to ensure accuracy

Manage associate callout system including verification of time off hours, use data exports to support operations shift planning, and use system functionality to send out critical site communications to applicable employees

Assist with new hire orientations as needed

Meet SLA requirements for resolving associate and manager inquiries presented through Workday Help

Participate and execute on special projects as assigned

Perform other related tasks that may be required from time to time.

What you’ll bring

Bachelor’s degree in Human Resources, and/or related field or equivalent work experience.

At least three years of solid and comprehensive experience of the same capacity, human resources and/or HR Generalist experience

Working knowledge of payroll and timekeeping processes

Knowledge of database software, email systems, and office software

Proficient of HR processes, systems and tools within the various stages of the employee lifecycle.

Has proven skills in managing, understanding, execution of ERP/HRIS/Payroll systems and tools, database functionality, Workday

What we offer

Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication

Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind

Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform

Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures

Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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Source: HelloFresh careers

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