Platform Operations Specialist

Leadx Pro
Rome, Italy
Remote

Who this role is best for

Platform Operations Specialists with Meta platform expertise and cross-functional collaboration experience will find this remote, senior-level role in digital media buying operations highly aligned with their background.

Best fit for

  • Candidates with deep Meta platform experience and a history of managing offshore teams
    — “Managing offshore operations teams with confidence and clarity
  • Individuals who thrive in remote settings and have a track record of troubleshooting ad platform issues
    — “Troubleshooting delivery issues across ad platforms, swiftly diagnosing root causes
  • Professionals with a background in digital marketing operations and AI tool integration
    — “Knowledge of Artificial Intelligence (AI) tools and their application to digital marketing

Things to consider

  • The role requires managing cross-timezone teams and maintaining high client communication standards
    — “Maintain a high standard of customer communication throughout
  • Candidates must have an active VAT number, which is a specific legal requirement
    — “Possession of an active VAT number

How to stand out

  • Highlight your experience with Meta Business Manager and campaign optimization in your resume
    — “Advanced knowledge of Meta Business Suite and Meta Ads Manager
  • Demonstrate your ability to shape tooling and workflows in collaboration with product teams
    — “Collaborating closely with our Product team to shape the tooling
  • Showcase your incident management and problem-solving skills with concrete examples
    — “Problem-solving skills and incident management expertise
  • Emphasize your track record in managing digital platform operations and remote teams
    — “Experience in managing digital platform operations
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • leading operational oversight
  • troubleshooting delivery issues
  • shaping tooling and workflows
  • partnering with customer success
Typical background
media buyingdigital marketingadvertising operations

Skills & requirements

Required

Digital Platform OperationsMeta Business SuiteMeta Ads ManagerPerformance Monitoring ToolsProblem-solvingCommunicationContinuous Improvement

Preferred

AI ToolsWorkflow AutomationContent GenerationData AnalysisAPI ManagementCloud ComputingCRM Systems

Stack & domain

Meta Business SuiteMeta Ads ManagerMeta Business ManagerGoogle AnalyticsDynatraceSplunkAPI ManagementCloud ComputingCRM SystemsCommunicationProblem-solvingIncident ManagementContinuous ImprovementTechnological InnovationEcommerceLeadgenIgamingNutraDating

About the role

Original posting from Leadx Pro via Ashby

LeadX Pro is an elite club of multi vertical media buyers within ecommerce, leadgen, igaming, nutra, and dating. Being a team of dedicated professionals who thrive on delivering exceptional results for our clients, we set the tone and are at the forefront of innovation in media buying. The team are – highly trained, proactive and international – and the media buying department are capable of creating growth anytime, anywhere. We believe in the power of media buying to generate successful campaigns, drive engagement, and ultimately, boost successful collaborations. Our inclusive and dynamic work environment fosters innovation, learning, and growth.

Join us as an Platform Operations Specialist and play a crucial role in expanding this vertical:

WHAT WE WOULD LIKE YOU TO TAKE CARE OF

  • Leading the operational oversight of our entire advertising execution process, ensuring smooth delivery and performance across Meta.
  • Troubleshooting delivery issues across ad platforms, swiftly diagnosing root causes—from creative rejections to API failures—and ensuring minimal disruption to client performance.
  • Investigating new issues as they arise due to frequent publisher changes, policy updates, and ecosystem shifts—staying one step ahead of what's broken and why.
  • Collaborating closely with our Product team to shape the tooling, automations, and workflows that power our production and operations—your insight will drive efficiency at scale.
  • Partnering with Customer Success and Support to triage incidents, provide clarity on issue impact, communicate realistic resolution timelines, and maintain a high standard of customer communication throughout.
  • Managing offshore operations teams with confidence and clarity, ensuring consistent quality, alignment, and operational excellence across time zones.

WHAT WE WISH YOU’D BRING WITH

  • Experience in managing digital platform operations.
  • Knowledge of Artificial Intelligence (AI) tools and their application to digital marketing, workflow automation, content generation, and data analysis.
  • Advanced knowledge of Meta Business Suite and Meta Ads Manager for campaign creation, optimization, and performance analysis.
  • Experience in managing Meta Business Manager (BM), advertising accounts, Pages, Pixels, Catalogs, assets, user permissions, and account access management.
  • Knowledge of performance monitoring and management tools (e.g., Google Analytics, Dynatrace, Splunk).
  • Basic technical skills (e.g., API management, cloud computing, CRM systems).
  • Problem-solving skills and incident management expertise.
  • Excellent communication skills and ability to work in cross-functional teams.
  • Focus on continuous improvement and technological innovation.
  • Possession of an active VAT number

WHAT WE WOULD LIKE TO OFFER YOU

  • Join an innovative team during an exciting phase of growth;
  • Opportunity for rapid growth within your role and beyond, through a career progression & internal rotation program;
  • Independence and full autonomy to shape your work as you prefer and suggest changes that truly make an impact;
  • Contract: contractor;
  • Compensation: Fixed compensation & Variable Incentives;
  • Full remote work.

D,E&I STATEMENT

At LeadXpro, we celebrate diversity and view it as an opportunity for growth and enrichment. In our organisation, we promote uniqueness and individuality, and we do not discriminate on the basis of disability, neurodiversity, gender identity, biological sex, sexual orientation, marital status, parental status (including pregnancy), age, ethnicity, origin, religion, political ideology, or other characteristics. Our selection processes are based on professional experience, attitude, and the talent of each candidate.

ESG  STATEMENT

We are committed to minimising our environmental impact and promoting positive social change. Through the use of recycled, recyclable, and compostable packaging, and monitoring our emissions, waste, and energy consumption, we strive to minimise our footprint. At the same time, we partner with local, national, and international social organisations to create events, collaborations, and charitable initiatives that truly make a difference in our communities and beyond.

Find out more on our career page. https://www.leadx.pro/careers/

By applying to this job at this company, you're agreeing to the candidate data privacy policy published on the website of the company. #LI-SA1

Source: Leadx Pro careers (Ashby)

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