Post Completions - Securities & Redemptions Officer

Allica Bank
Manchester Office
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in commercial mortgage lending and post-completion securities management, particularly in the UK SME sector.

Best fit for

  • Candidates with commercial mortgage lending experience and post-completion task management expertise
    — “Experience in commercial mortgage lending, with a strong grasp of securities, redemption processes, and post completion lifecycle.
  • Individuals skilled in triaging customer queries and escalating to team leads
    — “First point of contact for Securities and Redemption queries, triaging before hand off to team Lead.
  • Professionals with a track record of handling legal documents and maintaining stakeholder relationships
    — “Maintain good working relationships with all legal/valuation partners to ensure smooth and timely exchange of correspondence and communication.

Things to consider

  • High volume of customer and advisor interactions may require proactive communication management
    — “Contact customers and/or professional advisors for required information.
  • Procedural updates demand regular engagement with evolving documentation standards
    — “Reviewing procedure guides to ensure up to date processes are captured.

How to stand out

  • Highlight experience with Land Registry checks and lease review workflows in your application
    — “Land Registry checks, Redemptions, Releases, Lease reviews and annual reviews.
  • Demonstrate problem-solving examples in regulated environments with stakeholder coordination
    — “Outstanding problem solving, communication and stakeholder management skills.
  • Emphasize attention to detail in managing time-sensitive post-completion undertakings
    — “Ensure all post-completion tasks are undertaken including ensuring that any post-completion undertakings are met within agreed timescales.
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid Level

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • support Team Lead with Securities and Redemption
  • ensure timely exchange of correspondence
Typical background
experience in commercial mortgage lendingstrong customer service ethic

Skills & requirements

Required

Commercial Mortgage LendingPost-completion ActivitiesLease Reviews

Preferred

Customer ServiceProblem-solving

Stack & domain

Commercial Mortgage LendingSecuritiesRedemption ProcessesProblem SolvingCommunicationStakeholder ManagementFinanceLendingPost Completion Activities

About the role

Original posting from Allica Bank via Ashby

About Allica Bank

Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Role Description

The Securities & Redemptions Officer plays a key role in the effective management of post completion activities, undertaking all relevant post completion requirements relating to all Allica Lending products. Including, for example, Land Registry checks, Redemptions, Releases, Lease reviews and annual reviews.

Principal Accountabilities

  • Supporting the Team Lead with Securities and Redemption.
  • Delegated authority – this could be for agreed 4eye checks, redemption sign offs, lease reviews.
  • First point of contact for Securities and Redemption queries, triaging before hand off to team Lead.
  • Reviewing procedure guides to ensure up to date processes are captured.
  • Act as the first point of contact for Securities and Redemption queries.
  • Support the Team Lead on key functions like redemption sign-offs, lease reviews, and procedural updates.
  • Contact customers and/or professional advisors for required information.
  • Ensure all post-completion tasks are undertaken including ensuring that any post-completion undertakings are met within agreed timescales.
  • Maintain good working relationships with all legal/valuation partners to ensure smooth and timely exchange of correspondence and communication.
  • Undertake lease reviews and take ownership of Deeds documents or any such in-life documentation that requires the Bank’s oversight.
  • Liaise positively with Relationship Managers when in receipt of Redemptions and Partial Redemptions requests to retain Business where possible.

Personal Attributes & Experience

  • Experience in commercial mortgage lending, with a strong grasp of securities, redemption processes, and post completion lifecycle.
  • Strong customer service ethic.
  • A generic knowledge of the commercial environment and lending pipeline management.
  • Confident handling Deeds, Leases, and other in-life lending documentation.
  • Strong attention to detail and ability to operate in a fast-paced, regulated environment.
  • Outstanding problem solving, communication and stakeholder management skills.

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do, so our benefits are designed with you in mind:

  • Full onboarding support and continued development opportunities
  • Options for flexible working
  • Regular social activities
  • Pension contributions
  • Discretionary bonus scheme
  • Private health cover
  • Life assurance
  • Family friendly policies including enhanced Maternity & Paternity leave

Don’t tick every box?

Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!

Flexible working

We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.

Diversity

We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Source: Allica Bank careers (Ashby)

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