Principal Analyst, Revenue Operations Strategy

Qualtrics
Chicago, IL
Career-pivot friendly

Who this role is best for

Aimed at experienced sales operations professionals who thrive in collaborative, data-driven environments and have a strong background in software and cloud platforms.

Best fit for

  • Candidates with 8+ years of sales operations or consulting experience and a deep understanding of forecasting and GTM execution
    — “8+ years of relevant experience in Sales, Sales Operations, Finance, or Management Consulting with a focus on the following: Forecasting, go-to-market (GTM) execution”
  • Individuals with proven experience in software/cloud businesses and strong Salesforce.com reporting skills
    — “At least 5 years of experience in the software industry and cloud platform businesses”
  • Candidates who enjoy strategic thinking and working closely with senior leaders on high-impact projects
    — “collaborating with leadership to develop and implement go-to-market strategies”

Things to consider

  • The role requires three days per week in-office, which may not align with remote-preference candidates
    — “we all gather in the office three days a week”
  • Candidates should be prepared for executive-level visibility and high expectations for performance
    — “get to work on important projects that have regular executive level visibility”

How to stand out

  • Highlight experience in quota setting and territory design within your resume and interview responses
    — “Own annual and quarterly GTM planning - business modeling, quota setting, and named-account/strategic territory design”
  • Emphasize your ability to partner with cross-functional teams like Legal and Finance
    — “Partner with Deal Desk and Legal on negotiation strategy for large, complex opportunities”
  • Showcase your use of Power BI or Tableau in analyzing sales pipelines and forecasting
    — “Experience with Power BI or Tableau, or other data visualization tools”
  • Demonstrate your ability to drive adoption of tools and processes across multiple levels of the organization
    — “Drive adoption of tools, processes, and operating rhythms - including executive-level deal reviews”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • revenue growth
  • sales efficiency
  • operational excellence
Typical background
business analysisoperations management

Skills & requirements

Required

Data AnalysisStrategic PlanningProject ManagementSales OperationsGo-to-market Strategy

Preferred

Customer Success ManagementProduct Management

Stack & domain

LeadershipCommunicationProblem-solvingDecision-makingAnalytical Skills

About the role

Original posting from Qualtrics

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Principal Analyst II Revenue Strategy & Operations, (North America)

Why We Have This Role

The Revenue Strategy & Operations team ensures that our global sales/revenue organization is positioned to achieve their highest potential by optimizing revenue opportunities across the globe. We do this by leveraging data from many sources, including internal customer purchasing and usage information as well as firmographic, technographic, and intent data from 3rd party sources. We set high targets for our revenue teams and work to exceed them every quarter. Part of our success comes from having world-class business processes, systems, and tools. We love data and we love to show results in the form of more Sales success. We have impressive members on this team, and will continue to add more top talent! 

Qualtrics is seeking a Field Operations partner to support our North America Sales Teams, responsible for setting new business and renewal targets, optimizing territories to ensure the greatest opportunity for each individual rep's success, and leading other key strategic revenue-enhancing initiatives.

How You’ll Find Success

Love working with data and learning new things

Love helping others find solutions to problems

Excellent problem solving, decision-making and analytical skills

Ability to collaborate with teams across the organization while also being able to work independently and as a self-starter

Proven ability to meet aggressive deadlines

How You’ll Grow

Leadership Exposure: significant exposure to key leaders in the North America Sales Organization providing the opportunity to work closely with them as a trusted advisor. Helping you develop strong leadership and communication skills, as well as a deep understanding of the company's strategic vision.

Strategic Thinking: The role involves collaborating with leadership to develop and implement go-to-market strategies. This strategic involvement will allow you to expand your strategic thinking and planning capabilities, which are highly valuable skills for career growth.

GTM (Go-To-Market) Expertise: As the role involves working closely with sales & success leaders and monitoring performance metrics, it provides an ideal environment for someone looking to deepen their understanding of the GTM processes and methodologies.

Things You’ll Do

Serve as trusted advisor to Sales leadership, shaping go-to-market strategy that aligns with company objectives.

Drive forecasting rigor across all deals, with emphasis on large, multi-stakeholder deals - including multi-threading analysis and executive sponsorship visibility.

Monitor named-account pipeline, opportunity progression, and win/loss patterns; partner with leaders to close performance gaps.

Own annual and quarterly GTM planning - business modeling, quota setting, and named-account/strategic territory design.

Partner with Deal Desk and Legal on negotiation strategy for large, complex opportunities.

Drive adoption of tools, processes, and operating rhythms - including executive-level deal reviews - from front line to senior leadership.

Build cross-functional relationships with Finance, Marketing, Enablement, and Ecosystem teams to align strategy with execution.

What We’re Looking For On Your Resume

8+ years of relevant experience in Sales, Sales Operations, Finance, or Management Consulting with a focus on the following: Forecasting, go-to-market (GTM) execution, sales compensation and incentive plan creation, and partnering with senior sales leaders

At least 5 years of experience in the software industry and cloud platform businesses

Salesforce.com (SFDC) reporting and analytics experience required

Experience with Power BI or Tableau, or other data visualization tools

What You Should Know About This Team

This team is very tenured at Qualtrics (average 6 years) and has great relationships in various departments

We play a key role across teams and departments at Qualtrics and get to work on important projects that have regular executive level visibility

Small close-knit team that enjoys working with each other and working on a variety of different projects that ta

Our Team’s Favorite Perks and Benefits

Workspaces: We have quiet spaces to take a call or for deep thinking, and other spaces dedicated to collaboration.

Commuter Benefits: We offer a generous monthly allowance to be used for transportation and to help you commute to the office.

Wellness Reimbursement: This can be put toward wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.

Illinois Base Annual Pay Transparency Range$120,500—$146,500 USD

Source: Qualtrics careers

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