Principal Engineer, Service Delivery

Dell Technologies

Seoul +1 more

On-site

Who this role is best for

Best suited to experienced engineers with a background in infrastructure and technical service delivery, working in a collaborative environment focused on client priorities and automation.

Best fit for

Experienced engineers with a track record in infrastructure deployment and solution delivery
— “10+ years of related experience (Infrastructure Deploy, deliver solutions, etc.)”
Candidates who excel in automation and reliability engineering for sustained client success
— “Develop automation and monitoring; reduce toil.”
Individuals with strong stakeholder communication and problem-solving capabilities
— “Strong communication with stakeholders.”

Things to consider

The role requires a high level of client interaction and strategic planning with sales teams
— “Work closely with Sales and Global Services colleagues to develop strategic account growth plans”

How to stand out

Highlight experience in delivering end-to-end technical solutions with clear client impact
— “Design and deliver advanced service solutions.”
Emphasize documented processes and knowledge transfer practices
— “Prepare handover and operational documentation.”
Showcase skills in root-cause analysis and incident resolution
— “Conduct root-cause analyses and corrective actions.”

Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

design and deliver advanced service solutions
reduce toil through automation and monitoring
conduct root-cause analyses and corrective actions
prepare handover and operational documentation

Typical background

10+ years of related experience in infrastructure deployment and solution deliveryautomation, monitoring, and performance tuning skillsincident response and problem management experience

Skills & requirements

Required

Design And Delivery Of Advanced Technical ServicesAutomation And MonitoringPerformance TuningIncident ResponseProblem ManagementCommunication With Stakeholders

Preferred

AWSAzureVmwareKubernetesCloud Infrastructure DeploymentSolution Delivery

Stack & domain

Design And Delivery Of Advanced Technical ServicesAutomationMonitoringPerformance TuningIncident ResponseProblem ManagementAWSAzureVmwareKubernetesInfrastructure DeploymentSolution DeliveryRoot-cause AnalysisCorrective ActionsHandover And Operational DocumentationStrong Communication With StakeholdersAWS Associate/professionalAzure Associate/professionalVmware Vcp/vcapKubernetes Cka/ckad

About the role

Original posting from Dell Technologies

Principal Engineer, Service Delivery
Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.
What you’ll achieve:
As a Principal Engineer, you will design and deliver advanced solutions, automate operations, and improve reliability. You will create documentation and handover materials for sustained success.
Join us to do the best work of your career and make a profound social impact as a Principal Engineer on our Service Delivery team.
You will:
Design and deliver advanced service solutions.
Develop automation and monitoring; reduce toil.
Conduct root-cause analyses and corrective actions.
Prepare handover and operational documentation.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
10+ years of related experience (Infrastructure Deploy, deliver solutions, etc.)Design and delivery of advanced technical services. Automation, monitoring, and performance tuning skills. Incident response and problem management experience. Strong communication with stakeholders.
Desirable Requirements
Bachelor’s degree in Engineering, Computer Science, or related field AWS/Azure Associate/Professional; VMware VCP/VCAP; Kubernetes CKA/CKAD.
[안내사항]
법령에 의해, 보훈/장애인/국가유공자 등 취업 보호 대상자 채용 우대합니다.
지원서 허위사실이 있는 경우, 합격이 취소될 수 있습니다.
본 채용은 적합한 후보자가 있을 경우, 채용 마감일보다 빨리 마감될 수 있습니다.
Who We Are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.
Visit our Culture Code page to learn more about how we work and lead.

Source: Dell Technologies careers