Principal Software Engineer

Foundation Health
Orlando, FL
Remote

Who this role is best for

A natural match if you have experience building agentic AI systems for high-stakes domains.

Best fit for

  • Candidates with hands-on experience in deploying LLMs as agents in production systems
    — “built with LLMs in production, well beyond SDK calls: agents, tool use, evals, guardrails”
  • Individuals who have made foundational architectural decisions in prior roles
    — “architectural decisions a company still runs on”
  • Engineers who prioritize system reliability over complexity in design
    — “You’d sooner run a well-structured monolith on Postgres than ten microservices nobody can debug”

Things to consider

  • Requires a strong focus on AI safety and reliability in a healthcare context
    — “Agentic AI that’s safe to put in front of patients”
  • Time zone alignment with Eastern or Central is a practical requirement for collaboration
    — “we’d ideally like you on Eastern or Central time”

How to stand out

  • Highlight your experience with AI safety, red teaming, and pharmacist oversight in your resume
    — “evals, guardrails, red teaming and pharmacist-oversight design that make them trustworthy”
  • Showcase projects where you built systems that scaled significantly without rewrites
    — “design systems that can grow 10–100x without a rewrite”
  • Emphasize your ability to lead engineering practices and influence team-wide processes
    — “make the rest of engineering better. That means mentoring, leading projects across teams”
Pace · Fast PacedCollaboration · MediumAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Design and implement agentic AI systems
  • Develop deep EHR integration
  • Build target-state architecture
  • Optimize AI engineering processes
Typical background
Experience in AI and software engineeringBackground in building complex systems

Skills & requirements

Required

Agentic AIDeep EHR IntegrationTarget-state ArchitectureAI EngineeringLLM SecurityModel SelectionContext Management

Preferred

LLM Production ExperienceAgentic Dev Practices

Stack & domain

AIAgentic AIVoice And SMS AgentsEHR IntegrationPrior Authorization Automation340B ComplianceLlmsModel SelectionContext ManagementCost And Latency TradeoffsEvaluation MethodologyAgile DevelopmentMicroservicesMonolithsPostgreSQLLLM SecurityAI SafetyAgentic Dev PracticesLeadershipCollaborationProblem-solvingCommunicationMentoringProject ManagementTeamwork

About the role

Original posting from Foundation Health via Ashby

About Foundation Health

Foundation Health is an AI operating system for pharmacy - built by a team who lived the problem firsthand, not one that came to healthcare from the outside. Every day, prior authorizations delay prescriptions, pharmacists lose hours to paperwork instead of patients, and prescriptions slip through the cracks between health systems. We believe thoughtfully applied AI can finally change that - deep, integrated infrastructure that streamlines how care is coordinated, purpose-built for the complexity of specialty pharmacy.

We're building toward a world where pharmacy teams spend their time on patients, not paperwork - where AI handles the routine so clinicians can focus on what only humans can do. Getting there takes the right people. We're looking for curious, ambitious folks who want to help solve healthcare's hardest problems - for our patients, our partners, and each other.

The Role

This isn’t a pitch deck. Our platform is live in production inside major US health systems. Our AI handles real patient communication over voice and SMS and plugs directly into Epic workflows. If it gets something wrong, there’s no funny screenshot: a real person doesn’t get their medication. That’s the standard we build to.

You’ll own architecture across several product areas and design systems that can grow 10–100x without a rewrite. When the hardest problem in the company comes up, you’re the one who opens the editor and builds the first version.

You’ll also make the rest of engineering better. That means mentoring, leading projects across teams, and changing how we build, including how we use AI to ship faster without shipping worse. If you’ve already rolled out agentic dev practices at a team or company level and can show what happened to output and quality, we’d love to hear about it.

You’ll work directly with our VP of Engineering (ex-DeepMind) and CEO. Nobody here manages from a distance, at any level, and that includes the Principal.

The problems you’d own

  • Agentic AI that’s safe to put in front of patients. This covers voice and SMS agents, plus the evals, guardrails, red teaming and pharmacist-oversight design that make them trustworthy. If you’ve worked on AI safety or LLM security in production, this is where that experience pays off.
  • Deep EHR integration. Epic queues, prior authorization automation and 340B compliance, where correctness really matters and the specs are older than some of our engineers.
  • Our target-state architecture. You’ll take the platform from a handful of health systems to hundreds and build the first mile of that migration yourself.
  • How we do AI engineering. That includes model selection, context management, cost and latency tradeoffs, and evaluation methodology.

Who tends to do well here

  • You’ve built serious systems with your own hands recently, and you can go deep on the details of anything you’ve shipped. Your title doesn’t matter much. Plenty of great Principals have spent time as directors or heads of something without ever stopping building.
  • You’ve worked at Staff+ level somewhere with a high bar, and you can point to architectural decisions a company still runs on.
  • You’ve built with LLMs in production, well beyond SDK calls: agents, tool use, evals, guardrails, and the unglamorous work of making them reliable.
  • You keep things as simple as the problem allows. You’d sooner run a well-structured monolith on Postgres than ten microservices nobody can debug, and you change the architecture when real constraints show up, not before.
  • You’ve worked somewhere mistakes are expensive. That could be healthcare, but fintech, fraud, trust and safety, or anywhere compliance shapes design counts too. We don’t need you to know healthcare yet. We need you to care about getting it right.
  • You find the highest-leverage problem in the company and solve it without waiting to be pointed at it.

Where we are

We’re about 70 people, past product-market fit, raised a $20M Series A led by Define Ventures, and our CEO is a 2x founder.

The practical stuff

We’re remote-first across the US, with an engineering hub in downtown Orlando that you’d visit from time to time. We’d ideally like you on Eastern or Central time, since a good chunk of our engineering team is in the UK and the overlap really helps. And it’s early enough that the equity is founding-role equity, not a rounding error.

Source: Foundation Health careers (Ashby)

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