Principal Solutions Architect APAC

Talon.One
India

Who this role is best for

Strong fit for experienced technical leaders who design and deliver large-scale API integrations and work across enterprise customers in the APAC region.

Best fit for

  • Candidates who can act as long-term technical advisors and shape architectural strategies for enterprise clients.
    — “[REDACTED] a long-term technical advisor to enterprise customers, shaping architectural strategy beyond the initial integration”
  • Individuals with a background in MarTech, CDPs, or e-commerce ecosystems who can align technical solutions with business needs.
    — “Experience in MarTech, CDPs, customer engagement platforms, or e-commerce ecosystems (payments experience is a plus)”

Things to consider

  • Must be located within commuting distance of either Bengaluru or Mumbai hubs in India.
    — “For this role, [REDACTED] be located within commuting distance of one of our India hubs: Bengaluru or Mumbai.”
  • Requires a high level of accountability for project timelines and outcomes across complex, multi-month initiatives.
    — “Be accountable for project success by reviewing and challenging planning, resource allocation, and timelines across enterprise integrations”
  • Involves direct collaboration with internal teams, partners, and enterprise-level stakeholders.
    — “Work directly with customers and internal teams to define scope, milestones, and deliverables”

How to stand out

  • Emphasize experience in leading complex, multi-month API integration projects with measurable outcomes.
    — “Lead the design and delivery of large-scale API integrations, aligning platform capability with customer goals while managing risk”
  • Showcase ability to translate technical concepts to stakeholders at all levels, including executives.
    — “Translate technical concepts clearly for stakeholders at every level, from engineers to senior executives”
  • Highlight past success in mentoring technical teams and improving project delivery practices.
    — “Mentor the Technical Account Management team on technical and project management practices, raising the bar across the function”
  • Demonstrate a track record of troubleshooting and optimizing API performance post-deployment.
    — “Troubleshoot and improve the performance of live integrations using integration logs and performance metrics, well past go-live”
  • Include examples of evaluating and providing feedback on partner performance in prior roles.
    — “Evaluate partner performance after each project and feed insights back to internal teams to sharpen how we work with partners going forward”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • led multi-month, high-complexity projects end to end
  • mentored the Technical Account Management team
Typical background
10+ years in a technical or customer-facing role

Skills & requirements

Required

API IntegrationsTechnical Account ManagementProject ManagementCloud PlatformsEnterprise Software

Preferred

MartechCdpsCustomer Engagement Platforms

Stack & domain

API IntegrationsGCPAWSAzureMartechCdpsCustomer Engagement PlatformsE-commerce EcosystemsPayments ExperienceLeadershipCommunicationProject ManagementTeamworkTechnologyCustomer SuccessTechnical Account ManagementSolutions Architecture

About the role

Original posting from Talon.One

ABOUT THE ROLE:

You'll lead enterprise-level API integrations for Talon.One's largest APAC customers, owning multi-month, high-complexity projects end to end.

ABOUT THE TEAM:

With approximately 15 team members across India, Singapore, and Australia, our APAC Post-Sales group is rapidly expanding across Customer Success, Technical Account Management, and Solutions Architecture. Be part of this exciting growth journey. You will report directly to the VP of Customer (based in Germany) and play a key role in our broader global Post-Sales team. For this role, you must be located within commuting distance of one of our India hubs: Bengaluru or Mumbai.

ONCE YOU ARE HERE YOU WILL:

Lead the design and delivery of large-scale API integrations, aligning platform capability with customer goals while managing risk

Partner with implementation partners and system integrators to keep their approach aligned with best practices and the customer's interests

Be accountable for project success by reviewing and challenging planning, resource allocation, and timelines across enterprise integrations

Work directly with customers and internal teams to define scope, milestones, and deliverables

Evaluate partner performance after each project and feed insights back to internal teams to sharpen how we work with partners going forward

Act as a long-term technical advisor to enterprise customers, shaping architectural strategy beyond the initial integration

Troubleshoot and improve the performance of live integrations using integration logs and performance metrics, well past go-live 

Mentor the Technical Account Management team on technical and project management practices, raising the bar across the function

WHAT WE NEED YOU TO BRING TO THE TABLE:

Bring 10+ years in a technical or customer-facing role (Solutions Architect, Technical Account Manager, or similar) with enterprise customers 

Architect solutions on API-based SaaS products across modern cloud platforms (GCP, AWS, Azure) 

Experience in MarTech, CDPs, customer engagement platforms, or e-commerce ecosystems (payments experience is a plus

Lead large-scale projects end to end, managing resources and mitigating risk while hitting timelines

Translate technical concepts clearly for stakeholders at every level, from engineers to senior executives

Diagnose and resolve complex technical challenges using concrete evidence, not guesswork 

WHAT'S IN IT FOR YOU:

As a part of adyen, with offices in Mumbai and Bengaluru, you’ll benefit from a supportive environment and a competitive benefits package.

Highlights include full healthcare insurance, flexible hybrid working, daily lunches in the office, and an annual trip to our Amsterdam headquarters. You’ll also enjoy generous paid time off, commute allowances, and a flat, collaborative team culture.

More information on the offices:

Bengaluru: https://careers.adyen.com/locations/bengaluru

Mumbai: https://careers.adyen.com/locations/mumbai

WHY YOU SHOULD WORK FOR US:

The right attitude: modern methods and a diverse, creative workspace with an open and international culture

Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team

Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn

A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware

High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees

Do you want this job?

We’d love to hear from you! Apply directly via the form below.

Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

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Source: Talon.One careers

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