Principal Solutions Consultant

Attentive
United States
On-site

Who this role is best for

Strong fit for technical sales professionals who lead client solutions and shape product roadmaps, with expertise in ESPs and AI marketing platforms, and who thrive in collaborative, customer-first environments across the US and globally.

Best fit for

  • Candidates with a background in technical sales and product demos for retention marketing solutions
    — “5+ years of experience in a technical sales role, including 3+ years as a Sales Engineer or Solution Architect with direct expertise in ESPs and/or another retention marketing solution.
  • Individuals who can translate complex technical concepts into client value and drive implementation success
    — “Adept at building relationships and communicating technical concepts to a diverse range of stakeholders.
  • Professionals with a track record of cross-functional collaboration and influencing product development
    — “Collaborate with cross-functional teams to optimize client solutions and ensure a seamless experience from onboarding to implementation.

Things to consider

  • This role may require travel or client engagement despite a distributed workforce model
    — “Join a team where your technical skills and strategic mindset will make a direct impact on client success
  • The position demands a high level of technical proficiency with APIs and SFTP
    — “Strong technical acumen, with proficiency in APIs, SFTP, and familiarity with programming languages such as JavaScript or Python.

How to stand out

  • Highlight your experience in customizing product demos for specific use cases
    — “Develop and deliver customized product demos that address customer-specific use cases
  • Emphasize your ability to act as a technical lead and internal enablement resource
    — “Lead product enablement initiatives to empower internal teams and enhance overall effectiveness
  • Demonstrate your track record in addressing technical and compliance challenges for clients
    — “[REDACTED] the go-to expert for technical inquiries, including security and compliance assessments
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Principal

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Serve as the technical backbone of the sales process
Typical background
5+ years of experience in a technical sales role, including 3+ years as a Sales Engineer or Solution Architect

Skills & requirements

Required

Experience In A Technical Sales RoleStrong Technical AcumenProficiency In Apis, SFTPFamiliarity With Programming Languages Such As Javascript Or PythonBuilding Relationships And Communicating Technical ConceptsExperience With Tools Like Looker, Salesforce, Jira, And RFP Software

Stack & domain

ApisSFTPJavaScriptPythonLookerSalesforceJiraRFP SoftwareCommunicationProblem-solvingInnovationCollaborationEmailAIMarketingRetention Marketing

About the role

Original posting from Attentive via Greenhouse

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!About the Role

We are a team of problem-solvers, innovators, and collaborators focused on driving excellence in expanding our email and AI solutions. Passionate about delivering value to our clients, we prioritize creativity, technical expertise, and customer-first thinking to stay ahead in a competitive landscape.

Join a team where your technical skills and strategic mindset will make a direct impact on client success and company growth. You’ll be empowered to take ownership, collaborate with talented peers, and shape the future of our email and AI offerings.

What You’ll Accomplish

Serve as the technical backbone of our sales process, guiding prospects through solution evaluations and overcoming technical challenges

Develop and deliver customized product demos that address customer-specific use cases

Collaborate with cross-functional teams to optimize client solutions and ensure a seamless experience from onboarding to implementation

Act as the go-to expert for technical inquiries, including security and compliance assessments

Share insights with product teams to help shape the roadmap and improve our competitive edge

Lead product enablement initiatives to empower internal teams and enhance overall effectiveness

Your Expertise

5+ years of experience in a technical sales role, including 3+ years as a Sales Engineer or Solution Architect with direct expertise in ESPs and/or another retention marketing solution.

Strong technical acumen, with proficiency in APIs, SFTP, and familiarity with programming languages such as JavaScript or Python.

Adept at building relationships and communicating technical concepts to a diverse range of stakeholders.

Experienced with tools like Looker, Salesforce, Jira, and RFP software.

Driven by curiosity, innovation, and a desire to make a significant impact in a fast-paced environment.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

The US base salary range for this full-time position is $155,000 - $190,000 annually + commission + equity + benefits

Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Source: Attentive careers (Greenhouse)

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