Product Delivery Lead

FreedomPay
United States
RemoteCareer-pivot friendly

Who this role is best for

Experienced project managers with cross-functional coordination skills and a background in IT software delivery will find this role suitable for its multi-team and fast-paced nature.

Best fit for

  • Candidates with a background in managing multi-faceted teams and delivering IT projects across multiple work streams
    — “managing multiple concurrent work streams across a program or major clients”
  • Individuals who have worked with enterprise clients and agile teams in the payments or financial services industry
    — “Experience within the payments and/or financial services industry a plus”
  • Professionals who can interface with C-level executives and translate complex requirements into actionable deliverables
    — “Experience interfacing with external and internal stakeholders, SMEs and C-level personnel”

Things to consider

  • The role requires a high level of coordination and communication across multiple internal teams and external stakeholders
    — “Coordinate across engineering, product management, design, security, network and business stakeholders”

How to stand out

  • Emphasize experience in aligning cross-functional teams and delivering complex projects on time and within scope
    — “ensure on-time, on-scope and on-budget delivery”
  • Highlight your ability to manage client relationships and translate requirements into structured plans
    — “Ability to turn client issues and requests into clear deliverables and well-structured plans”
  • Showcase your experience in managing delivery plans and tracking deliverables against them
    — “Manage and track all deliverables to the work/project plan”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • ensure on-time, on-scope and on-budget delivery
Typical background
Bachelor's degree or higher in Computer Science, Management, MIS, Engineering or a related discipline3-5+ years delivering software development and related IT projects

Skills & requirements

Required

Ability To Drive Programs And Projects From Planning Through Testing And ReleaseAbility To Manage Relationships With Clients, Partners, And Internal TeamsAbility To Establish Communication Plans And Provide Frequent Updates

Preferred

Experience Within The Payments And/or Financial Services IndustryExperience With Hands On Coding

Stack & domain

Bachelor's Degree Or Higher In Computer Science, Management, MIS, Engineering Or A Related DisciplineDelivering Software Development And Related IT Projects Across Multi-faceted TeamsManaging Multiple Concurrent Work Streams Across A Program Or Major ClientsWorking With Both Enterprise-level Clients And Fast-moving Agile ProjectsTranslating Business Processes, Architecture Discussions And Requirements Into Clear DeliverablesStrong Leadership, Decision-making And Problem-solving SkillsPolished Communicator: Well Organized, Detail Oriented And Hands OnAbility To Turn Client Issues And Requests Into Clear Deliverables And Well-structured PlansEagerness To Learn How The Platform Works Technically And How Merchants Use ItComfortable In A Fast-paced, Entrepreneurial EnvironmentPaymentsFinancial Services

About the role

Original posting from FreedomPay via Lever

Core Responsibilities:

  • Drive programs and projects from planning and scope definition through testing, release and iteration, and go to market, across all phases of the life cycle
  • Own the delivery plan and track every deliverable against it to ensure on-time, on-scope and on-budget delivery
  • Act as the single point of contact for all delivery streams: software development, system and infrastructure integrations, certifications, quality assurance and production deployment
  • Identifies, tracks and eliminates team impediments and process bottlenecks
  • Resolve and escalate cross-team issues and blockers early, before they affect the schedule
  • Coordinate across engineering, product management, design, security, network and business stakeholders to maintain transparency and manage expectations
  • Manage and track all deliverables to the work/project plan, own the plan, ensure on time, on scope and on budget delivery.  Collaborate with other delivery leads and engineering managers to align resources to the plan
  • Work directly with clients at all levels of management, including C-level, to define scope and high-level and detailed requirements, which lead to a delivery plan
  • Manage relationships with clients, partners, integrators, vendors and internal teams throughout each engagement
  • Establish communication plans and provide frequent updates to all internal and client stakeholders
  • Partner with other project managers, delivery managers, scrum masters and senior leaders on resource allocation, prioritization, refinement and scheduling
  • Recommend internal process, policy, and quality improvements
  • Foster a culture of teamwork, collaboration, proactive and positive communication

Required Qualifications:

  • Bachelor's degree or higher in Computer Science, Management, MIS, Engineering or a related discipline
  • 3-5+ years delivering software development and related IT projects across multi-faceted teams
  • Demonstrated experience managing multiple concurrent work streams across a program or major clients
  • Experience working with both enterprise-level clients and fast-moving agile projects
  • Experience interfacing with external and internal stakeholders, SMEs and C-level personnel
  • Experience translating business processes, architecture discussions and requirements into clear deliverables
  • Possess an eagerness to learn the details of the platform, infrastructure, and services we provide, both technically (how they work) and from a merchant’s perspective (how they are used)

Desired Skills:

  • Strong leadership, decision-making and problem-solving skills
  • Polished communicator: well organized, detail oriented and hands on
  • Ability to turn client issues and requests into clear deliverables and well-structured plans
  • Eagerness to learn how the platform works technically and how merchants use it
  • Comfortable in a fast-paced, entrepreneurial environment
  • Experience within the payments and/or financial services industry a plus
  • Experience with hands on coding is a plus

Source: FreedomPay careers (Lever)

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