Product Manager, Benefits

Justworks
New York, NY
Career-pivot friendly

Who this role is best for

Strong fit for product managers with experience in highly regulated domains who can balance customer-facing and internal platform concerns, and operate independently in a collaborative environment.

Best fit for

  • Candidates with 2+ years in product management within regulated industries like healthcare or fintech
    — “Prior experience working in a highly regulated domain (e.g. fintech or healthcare) is a plus
  • Individuals who can independently drive initiatives while collaborating across cross-functional teams
    — “You’ll operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders
  • Professionals who prioritize user experience and can simplify complex decisions for small business customers
    — “Build intuitive, guided experiences that simplify complex decisions and streamline administration

Things to consider

  • The role requires a high level of autonomy and decision-making responsibility within a complex regulatory landscape
    — “You’ll operate independently within your scope and clearly articulate the reasoning behind your decisions
  • Compensation is location-dependent, which may affect salary expectations for non-New York applicants
    — “Salary ranges for positions based in other locations may differ based on the cost of labor in that location

How to stand out

  • Highlight experience in simplifying complex user flows and regulatory compliance in your product management projects
    — “Build intuitive, guided experiences that simplify complex decisions
  • Demonstrate your ability to shape product strategy and articulate business impact to stakeholders
    — “Shape the strategy and roadmap for key Benefits initiatives and articulate a compelling vision of business impact
  • Emphasize your track record of delivering large-scale software products that impact small businesses
    — “By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products
  • Showcase your technical knowledge and willingness to learn from engineering and customer insights
    — “Partner deeply with engineering to investigate and prioritize issues/bugs and develop technical knowledge with their guidance
  • Demonstrate your commitment to user-centered design and deep understanding of customer needs
    — “Deep user empathy and a high bar for user experience
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Mid Level

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful product launches
  • high customer satisfaction
Typical background
product managementhealthcare benefitssoftware development

Skills & requirements

Required

Product ManagementStrategic PlanningCross-functional CollaborationData AnalysisProject Management

Preferred

Healthcare Benefits KnowledgeRegulatory Compliance

About the role

Original posting from Justworks via Greenhouse

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

About the team / Product at Justworks

The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. We craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. We deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value. 

By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.

About the role 

The Benefits team empowers small businesses to easily offer the health insurance, wealth benefits, and perks that help them attract and retain talent while promoting their teams’ well-being. We build intuitive, guided experiences that simplify complex decisions and streamline administration across a robust suite of competitive benefit offerings. 

As a Product Manager of Benefits, you’ll play a high-impact role by driving the roadmap of a team core to the delivery of our mission. You’ll focus on scoping and prioritizing new initiatives with research-backed case development and work through the complete product development lifecycle to successful delivery. Across your initiatives, you’ll balance both product (customer-facing) and platform (internal-facing) concerns, optimizing all aspects to meet our high standards.

As a champion for your team’s focus and productivity, you’ll remove obstacles and develop team camaraderie to ensure maximum, high-quality output that aligns with Justworks’ business objectives. You will operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders.

Responsibilities

Demonstrate ownership for the products you build and an understanding of shipping services that can perform and scale with Justworks

Shape the strategy and roadmap for key Benefits initiatives and articulate a compelling vision of business impact to stakeholders across the product and engineering organizations

Partner deeply with engineering to investigate and prioritize issues/bugs and develop technical knowledge with their guidance

Actively hone your knowledge of the PDLC, from discovery through delivery and iteration

Build strong relationships across teams by demonstrating curiosity, empathy, and a commitment to customer-centered partnership

Contribute to team problem-solving and actively support or facilitate team processes and ceremonies

Take on opportunities beyond core responsibilities to support product strategy and drive impact

What you’ll need

Minimum of 2 years of product management experience in a modern technology business or equivalent experience in software engineering, data science, or business analytics

A strong commitment to problem-solving, capable of breaking down complex problems for team execution against business needs

A willingness to deeply understand the fundamentals of our business model and prioritize your own education and development through interviews with coworkers, customers and prospects 

Deep user empathy and a high bar for user experience

Excellent persuasion and advocacy skills, using clear frameworks, story-telling and first-principles reasoning

Strong technical acumen is a plus

Prior experience working in a highly regulated domain (e.g. fintech or healthcare) is a plus

The base wage range for this position based in our New York City Office is targeted at $131,000.00 - $161,000.00 per year.

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. 

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. 

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

Our DEIB Report 

Source: Justworks careers (Greenhouse)

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