Product Manager, Enterprise Identity

Openai
San Francisco, CA
Hybrid

Who this role is best for

Geared toward product managers with deep enterprise security experience comfortable with cross-functional collaboration and large-scale AI integration.

Best fit for

  • Candidates with 10+ years of experience in enterprise product management and a background in identity systems.
    — “Have 10+ years of product management experience leading large-scale enterprise products.”
  • Individuals who have successfully integrated identity systems across multiple enterprise product surfaces.
    — “Lead cross-functional efforts to integrate enterprise identity across ChatGPT, API, and new product surfaces.”
  • Candidates who can simplify complex identity governance problems for diverse organizational needs.
    — “Have strong product judgment and can simplify complex problems.”

Things to consider

  • The role requires compliance with strict data security and confidentiality obligations.
    — “maintain the confidentiality of proprietary, confidential, and non-public information.”
  • Candidates must be prepared for background checks under specific local and state laws.
    — “Background checks for applicants will be administered in accordance with applicable law.”

How to stand out

  • Highlight experience in designing identity systems for complex enterprise environments.
    — “design features that meet diverse enterprise security and compliance needs.”
  • Emphasize past success in defining and executing product roadmaps for large-scale systems.
    — “Define the strategy and execute the roadmap for enterprise identity.”
  • Showcase ability to work with engineering and GTM teams on evolving technical systems.
    — “Collaborate with engineering and GTM to evolve the enterprise identity data model.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • defined enterprise identity strategy
  • designed features for diverse enterprise needs
  • evolved enterprise identity data model
  • integrated enterprise identity across products
  • established KPIs for product success
Typical background
product managemententerprise identitysecurity compliance

Skills & requirements

Required

Product ManagementEnterprise IdentitySSOSCIMIdentity FederationEnterprise SecurityIT IntegrationAI GovernanceAccess ManagementSession ManagementAdministrationAuditabilityAccess VisibilityEnterprise ControlsAuthenticationFederationProvisioningLifecycle Management

Preferred

Enterprise ComplianceAI Ethics

Stack & domain

Product ManagementEnterprise IdentitySSOSCIMIdentity FederationEnterprise Identity Data ModelComplex Organizational HierarchiesAdministration ModelsKpisApisSdksServicesInteractive AppsModel Context Protocol (mcp)PermissionsApprovalsAdmin ControlsReliabilityQualityIdentityIntegration-heavy SystemsWeb InterfacesBackend SystemsApplied AI SystemsDiagnosing Model–tool InteractionsMeasuring Reliability And QualityProblem-solvingStakeholder ManagementCommunicationNegotiationOwnershipHandling Challenging Customer SituationsPragmaticCustomer-focusedSolution-orientedProduct QualityIntuitiveApis And AbstractionsTradeoffsUser And Developer InteractionProduct And Platform ImprovementsCollaborationTechnical DetailsAmbiguous Problem SolvingProductionCybersecurityAIData ProtectionPlugin EcosystemApplied AI

About the role

Original posting from Openai via Ashby

About the Team:

About the Team: Our team brings OpenAI’s most capable technology to the world through our products. We've released ChatGPT, GPT6-Astra, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before.

Across OpenAI’s enterprise product suite, it is critical to offer organizations the technology to securely establish, connect, and manage people and non-human identities across OpenAI products. The Enterprise Identity team builds shared identity foundations and enterprise controls for authentication and federation, provisioning and lifecycle, secure access, session management and revocation, administration, auditability, and access visibility so identity and access can be governed consistently across products. We build the foundational systems that enable organizations to adopt OpenAI products with confidence.. Our work underpins enterprise security, IT integration, and the safe deployment of AI at scale, making sure the right people have the right access at the right time.

About the Role:

We’re looking for an experienced Product Manager for OpenAI’s Enterprise Identity product efforts. You will lead efforts to deliver critical capabilities such as SSO, SCIM, and identity federation across all OpenAI products, enabling enterprises to securely manage users, data, and access in complex organizational environments.

This role requires close collaboration with engineering, security, GTM, and customer-facing teams to ensure our identity systems meet the needs of organizations ranging from high-growth startups to the world’s largest enterprises. Your work will directly enable safe, large-scale enterprise adoption of frontier AI.

This position is based in San Francisco, CA, with relocation assistance available.

In this role, you will:

  • Define the strategy and execute the roadmap for enterprise identity, spanning SSO, SCIM, and advanced admin controls.
  • Partner with customers and internal teams to design features that meet diverse enterprise security and compliance needs.
  • Collaborate with engineering and GTM to evolve the enterprise identity data model for complex organizational hierarchies and administration models.
  • Lead cross-functional efforts to integrate enterprise identity across ChatGPT, API, and new product surfaces.
  • Establish and track KPIs to measure product success, adoption, and reliability.

You might thrive in this role if you:

  • Have 10+ years of product management experience leading large-scale enterprise products.
  • Have strong product judgment and can simplify complex problems.
  • Work effectively with technical teams and ship high-quality products.
  • Are analytical, user-focused, and an excellent cross-functional communicator.
  • Care deeply about using AI to improve how businesses operate.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.

OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Source: Openai careers (Ashby)

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