Product Manager- Restaurant Operations

SpotOn
Chicago +1 more
On-site

Who this role is best for

Aimed at mid-to-senior level Product Managers with restaurant or hospitality software experience who can navigate ambiguity and lead cross-functional teams.

Best fit for

  • Candidates with 4+ years of product management experience in restaurant or hospitality software
    — “4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software”
  • Individuals who are adept at strategic thinking and can align product vision with business priorities
    — “Manage the product roadmap, making strategic adjustments as needed based on client needs, data, and business priority”
  • Professionals who can thrive in a dynamic environment with multiple stakeholders and shifting priorities
    — “Ability to make decisions with imperfect information, know how to lead without authority, and be comfortable managing chaos, ambiguity, and complexity”

Things to consider

  • No visa sponsorship is available, so non-US candidates may need to be aware of this requirement
    — “For U.S. based roles, work authorization in the U.S. is required. Visa sponsorship is not available for this role.”

How to stand out

  • Highlight experience in defining product strategies and managing cross-functional teams
    — “Be an integral part of defining the product strategy for SpotOn restaurant software suite”
  • Emphasize your ability to prioritize feature requests and align them with business goals
    — “Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality”
  • Showcase your analytical skills and how you use data to guide product decisions
    — “A metrics-driven work style that leverages data to make informed decisions”
  • Demonstrate your customer-centric approach by discussing past experiences of understanding user needs
    — “Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Defined and executed product strategy
  • Led successful product launches
Typical background
4+ years of product management experienceExperience in restaurant or hospitality software

Skills & requirements

Required

Product ManagementStrategic PlanningCross-functional CollaborationMarket AnalysisData-driven Decision Making

Preferred

Restaurant Industry ExperiencePOS System Knowledge

Stack & domain

Product ManagementProduct StrategyProduct RoadmapCross-functional CollaborationMarket CompetitionClient PreferencesEmerging TechnologiesData AnalysisProduct MarketingPoint-of-sale (pos)Ai-powered Profit ToolsRestaurant OperationsCommunicationPresentationCustomer EmpathyDecision-makingLeadershipTeamworkRestaurant TechHospitality SoftwarePOSAIData ScienceMarketing

About the role

Original posting from SpotOn via Ashby

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

  • Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users
  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
  • Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

Product Manager - Restaurant Operations

We’re looking for an experienced Product Manager who is passionate about bars & restaurants, building innovative products, and impacting the 15 million people who live and work in the restaurant space. This Product Manager will work closely with RnD leadership to create strategy, define roadmaps, and collaborate with Engineering, Design, Marketing, Data Science, and GTM teams to define and build the future of running successful shifts in a restaurant.

You will:

  • Be an integral part of defining the product strategy for SpotOn restaurant software suite
  • Manage the product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.
  • Be innovative in your approach to product vision and design.
  • Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
  • Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.
  • Continuously test and leverage insights to inform decisions.
  • Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.
  • Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.

Qualifications:

  • 4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software
  • Strong understanding of the product development lifecycle and experience designing and delivering quality products.
  • A metrics-driven work style that leverages data to make informed decisions.
  • An ability to manage multiple projects in an iterative process.
  • Strong communication and presentation skills.
  • Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products.
  • Ability to make decisions with imperfect information, know how to lead without authority, and be comfortable managing chaos, ambiguity, and complexity.
  • Past restaurant experience, especially working in a restaurant or bar, is a serious plus

Compensation:

  • Our base pay range starts at $180,000 -$215,000/year for this role
  • Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
  • Offers will be reflective of the candidate’s location and experience.

Benefits:

At SpotOn, we put people above everything else. We’re known for our innovative software and

technology solutions, but we stand out because of the hard-working humans behind the tech.

We can’t take care of our clients without taking care of our employees first, and that’s why we

invest in you with a competitive benefits package which includes:

● Medical, Dental and Vision Insurance

● 401k with company match

● RSUs

● Paid vacation, 10 company holidays, sick time, and volunteer time off

● Employee Resource Groups to build community and inclusion at work

● Monthly cell phone and internet stipend

● Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com http://spoton.com). If something seems suspicious, please contact us at careers@spoton.com.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

For U.S. based roles, work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.

Source: SpotOn careers (Ashby)

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