Strong fit for candidates with experience in FinTech and back-office automation who prioritize process clarity and stakeholder alignment.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from OTR Solutions via Greenhouse
OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization.
OTR has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016!
OTR Solutions is hiring an execution-focused Product Owner, Epay to own day-to-day delivery for Epay, the payment and audit platform at the center of our Broker Services portfolio. You will translate business intent into clear, testable work, keep the backlog healthy and ready, and partner with Engineering, QA, Design, Operations, and business stakeholders to ship improvements our broker customers rely on every day.
This role exists to raise the bar on backlog quality, user story definition, roadmap execution, stakeholder alignment, release management, and delivery predictability across the Epay platform. This is a hands-on role for someone who enjoys being close to the work and takes ownership of outcomes, not just tickets.
Epay is OTR’s broker back-office automation and carrier payments product. It supports document audits, invoice automation, carrier payments, billing, TMS integrations, and integrated working capital through OTR Factoring. Our customers are freight brokers, with finance teams in accounts payable and accounts receivable serving as the platform’s primary users.
The platform follows a regular production release cadence and connects to the TMS systems brokers already use, including Turvo, TAI, Revenova, and McLeod.
Please note: We do not sponsor work-related visas.**
Responsibilities:
Own and maintain the Epay product backlog, prioritizing work based on business value, risk, and roadmap commitments
Ensure every item entering refinement is clearly defined, testable, and ready for implementation
Maintain backlog health, including acceptance criteria, states, permissions, loading, empty, and error conditions
Translate stakeholder intent, business value, and success criteria into clear user stories and acceptance criteria
Document workflows, process models, and supporting materials for audit, invoicing, payment, and billing scenarios
Partner with Design and UX to validate workflows, edge cases, and usability before development begins
Lead or support backlog refinement, sprint planning, and release planning by providing timely clarification and decisions
Work with the Tech Lead to clarify scope, sequencing, dependencies, and technical constraints, including TMS and API integrations
Identify delivery risks early and drive them to resolution
Own business-level user acceptance testing and validate completed work against requirements before acceptance
Coordinate with QA to ensure test scenarios cover UI behavior, end-to-end workflows, and regressions
Participate in release-readiness and go/no-go decisions
Help prepare release notes for internal teams and customer audiences
Communicate status, risks, plans, and scope changes to Product leadership, Broker Services, and Operations
Incorporate feedback from Support, Implementation, Analytics, and customers into backlog refinement
Continuously improve backlog quality, requirements practices, and delivery processes across the team
What we look for:
4–7 years of experience as a Product Owner, Business Analyst, Product Analyst, or in a similar role
Hands-on experience with Agile software development, backlog management, sprint planning, user acceptance testing, requirements definition, and the software development lifecycle
Exceptional user story and acceptance criteria writing skills, including experience supporting UI and UX features
Comfort reviewing wireframes, mockups, and prototypes with a strong understanding of the end-to-end user experience
Experience creating process models and workflow documentation
Familiarity with TMS platforms such as Turvo, TAI, Revenova, or McLeod and the load lifecycle processes is a must
Working knowledge of APIs and system integrations, with the ability to contribute to technical discussions with Engineering
Basic understanding of data analysis and reporting concepts
Strong communication and stakeholder management skills with the ability to influence without direct authority
Experience with Azure DevOps, Jira, or a similar backlog management platform
Experience with Asana or a similar project management platform
Experience with Lucidchart, Miro, or similar process-mapping tools
Experience with payments platforms, AP/AR solutions, FinTech products, transportation or logistics technology, broker or carrier software, or audit and payment workflow systems preferred
Familiarity with Aha! or Confluence is a plus
Proactive problem-solving skills and a strong sense of accountability
Ability to balance speed, quality, and user impact when making daily tradeoffs
Perks and Benefits:
OTR provides a competitive, comprehensive compensation package for our full-time employees:
Paid Certifications
Certification Bonus
Eligibility for Individual and Company bonus programs
Medical, Dental, Vision, Life/AD&D Insurance, Short-Term Disability
Pet Insurance, Paid Family Leave, Employee Assistance Program
Fully Paid Maternity Leave
401(k) with Company Matching
Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays
Travel Stipend to support Work Life Balance
Leadership Development and Training
Continuous Learning + Professional enhancements
Weekly Catered Lunches + Casual Dress Code
Company Paid Fitness Membership
Volunteer Days and Opportunities with Company-Partnered Charities
Internal Inclusion programs
OTR’s mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness.
OTR Solutions is an Equal Opportunity Employer.