Product Strategy & Operations Associate

Kodiak
Mountain View, CA
On-siteCareer-pivot friendly

Who this role is best for

Candidates with operations experience and interest in product development will find this role at Kodiak offers a unique blend of technical and cross-functional collaboration in the autonomous transportation domain.

Best fit for

  • Candidates with operations experience and interest in product development will find this role at Kodiak offers a unique blend of technical and cross-functional collaboration in the autonomous transportation domain.
    — “This role sits at the intersection of our Product, Engineering, and Operations teams.”
  • Individuals with a background in structured problem-solving and data-driven decision-making will thrive in this role.
    — “Strong structured problem-solving skills: you can break down an ambiguous question, build the analysis, and land a recommendation.”
  • Candidates who have worked in both startup and larger company environments will be well-positioned for this role.
    — “Additional experience in the following areas is also a plus: Working in both a startup and a larger company environment”

Things to consider

  • The role requires full-time in-office presence in Mountain View, CA, and up to 25% travel to deployment locations.
    — “Must be willing to work full-time in the Mountain View, CA office, and travel up to 25% of the time”
  • The position demands a hands-on approach, not just external advising, which may require a shift in candidate's prior work style.
    — “a desire to work alongside Product and Engineering rather than advise from the outside”

How to stand out

  • Emphasize experience designing scalable processes in your resume and interview responses.
    — “Process Design and Scalability: Partner closely with Program, Engineering, and Ops to design, document, and stand up processes”
  • Showcase your ability to translate operational needs into actionable product requirements.
    — “Feedback Loop Management: Own the feedback loop between Field Ops and Product & Engineering”
  • Highlight your comfort with data analysis tools such as SQL, Kibana, or Excel in your application materials.
    — “Highly analytical with a proven ability to use data to drive process improvements and product decisions”
  • Demonstrate your experience working across diverse cross-functional teams in your interview responses.
    — “Outstanding people and communication skills, with demonstrated experience working across diverse teams”
  • Include examples of leveraging generative AI tools to improve stakeholder communication and workflow efficiency.
    — “Adeptness in leveraging generative AI tools to streamline workflows and enhance clarity and quality in stakeholder communication.”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Designed and implemented scalable processes
  • Improved product performance and operational efficiency
Typical background
2+ years of experience in strategy consulting, business operations, or a similar analytical role

Skills & requirements

Required

Strategic Problem SolvingProcess Design And ScalabilityFeedback Loop ManagementFeature Deployment And Validation

Preferred

SQLExcel/sheetsKibana/elastic

Stack & domain

Structured Problem-solvingProcess Design And ScalabilityFeedback Loop ManagementFeature Deployment & ValidationPerformance MonitoringStakeholder CommunicationOperational ExcellenceAnalyticalHands-onDetail-orientedTeamworkAdaptabilityProduct StrategyOperationsAutonomous Vehicles

About the role

Original posting from Kodiak via Greenhouse

Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense.

We are seeking a sharp, analytical, and hands-on Product Strategy & Operations Associate to join our team in Mountain View, CA. This role sits at the intersection of our Product, Engineering, and Operations teams. You'll bring structured problem-solving and an operations mindset to the questions that shape how autonomous trucks get built, deployed, and scaled, and you'll do it embedded with the people building the product. If you've been working in strategy or operations and want to get closer to product development and a Product & Eng-led organization, this is that move. This role is based full-time in our Mountain View office.

In this role, you will:

Strategic Problem Solving: Scope ambiguous, cross-functional problems into clear analyses and recommendations, then drive them through to decisions with Product, Engineering, and Operations leadership.

Process Design and Scalability: Partner closely with Program, Engineering, and Ops to design, document, and stand up processes that support operational scalability for our autonomous vehicle technology.

Feedback Loop Management: Own the feedback loop between Field Ops and Product & Engineering, translating operational needs into prioritized, actionable product and engineering requirements.

Feature Deployment & Validation: Work with cross-functional teams to rapidly test, validate, and deploy new product features in an operationally-intensive environment.

Performance Monitoring: Define operational KPIs, build the analyses that track product performance in the field, and communicate insights and risks to stakeholders.

Stakeholder Communication: Provide clear, data-driven updates on product-related operational progress, risks, and mitigation plans to leadership and cross-functional teams.

Operational Excellence: Drive attention to detail and timeliness in product deployment and operational workflows.

Adaptability: Get gritty and operate in spaces that are not yet well defined and are subject to rapid and unexpected changes.

What you'll bring:

At least 2 year of post-undergraduate experience in strategy consulting, business operations, or a similar analytical role, e.g., Business Analyst (McKinsey), Associate (BCG), or Associate Consultant (Bain), or an equivalent Strategy & Operations / BizOps role at a technology company.

A degree in Industrial Engineering, Operations Research, or a related quantitative field, or equivalent demonstrated rigor in systems thinking and process optimization.

Strong structured problem-solving skills: you can break down an ambiguous question, build the analysis, and land a recommendation.

Highly analytical with a proven ability to use data to drive process improvements and product decisions; comfort working in tools like SQL, Excel/Sheets, or Kibana/Elastic is a plus.

Exceptional attention to detail and a track record of driving timely execution in complex environments.

Outstanding people and communication skills, with demonstrated experience working across diverse teams (e.g., Engineering, Field Operations, Product) and presenting to senior stakeholders.

A genuine interest in product development and a desire to work alongside Product and Engineering rather than advise from the outside.

Adeptness in leveraging generative AI tools to streamline workflows and enhance clarity and quality in stakeholder communication.

Must be willing to work full-time in the Mountain View, CA office, and travel up to 25% of the time to customer and deployment locations.

Additional experience in the following areas is also a plus:

Autonomy, mobility, supply chain, logistics, or hardware/manufacturing operations

Consulting or internship work on product, technology, or operations engagements

Working in both a startup and a larger company environment

What we offer:

Competitive compensation package including equity and annual bonuses

Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and  MetLife (including a medical plan with infertility benefits)

MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, & Critical Illness Insurance

Flexible PTO, 10 paid holidays, and generous parental leave policies

Office perks: free catered lunch, a fully stocked kitchen

Long Term Disability, Short Term Disability, Life Insurance

Wellbeing Benefits - Headspace through Cigna, Calm through Kaiser, One Medical, Gympass, Spring Health through Cigna, Rula (mental health navigation) 

Fidelity 401(k)

Commuter, FSA, Dependent Care FSA, HSA

Various incentive programs (referral bonuses, patent bonuses, etc.)

The pay range listed below reflects the base salary in our SF/Silicon Valley location, across several internal levels. Actual starting pay will be based on job-related factors including: work location, experience, relevant training, education, skill level and performance during interview. Total compensation at Kodiak includes base pay, equity, bonus and a competitive benefits package

California Pay Range$125,000—$150,000 USD 

At Kodiak, we strive to build a diverse community working towards our common company goals in a safe and collaborative environment where harassment of any kind is strictly prohibited. Kodiak is committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status, or any other basis protected by applicable law.

In alignment with its business operations, Kodiak adheres to all relevant statutes, regulations, and administrative prerequisites. Accordingly, roles that carry more sensitive requirements may be limited to candidates that can satisfy additional scrutiny and eligibility for such positions may hinge on verification of a candidate’s residence, U.S. person status, and/or citizenship status. Should the position require, and Kodiak determines that a candidate’s residence, U.S. person status, and/or citizenship status necessitate an export license, bar the candidate from the position, or otherwise fall under national security-related restrictions, Kodiak will consider the candidate for alternative positions unaffected by such restrictions, under terms and conditions set forth at Kodiak’s sole discretion, or, as an alternative, opt not to proceed with the candidate’s application. If applicable, Kodiak may provide visa sponsorship for eligible candidates.

We use a third-party AI tool (Endorsed) to assist in the initial screening of applications. As part of the evaluation process, we provide Endorsed with job requirements and candidate-submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. We began using Endorsed on January 1, 2026. You can review the independent bias audit report covering our use of Endorsed [here](https://endorsed.com/local-law-144). By submitting your application, you acknowledge that your application may be processed by AI systems as part of the screening and selection process. If you have any questions or would like to request a separate review of your application, please contact careers@kodiak.ai with "Separate Review Request" in the email subject line.

Source: Kodiak careers (Greenhouse)

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