Program Manager

Metrea
Brisbane, Australia

Who this role is best for

Best suited to experienced program managers with aviation operational expertise working in national security and defense domains.

Best fit for

  • Experienced program managers with aviation operational expertise and national security background
    — “The ideal candidate combines strong program management capability with aviation operational experience”
  • Candidates with prior experience managing outsourced maintenance relationships
    — “Experience working with third-party maintenance providers”
  • Individuals with track record in sustainment-focused leadership roles
    — “This is a sustainment-focused leadership role”

Things to consider

  • Must be able to obtain and maintain a high-level security clearance
    — “Ability to obtain and maintain an AGSVA Security Clearance”
  • Requires alignment with customer mission requirements in a dynamic environment
    — “Ensure alignment between operational activities and customer expectations”

How to stand out

  • Highlight experience in managing complex sustainment programs and customer relationships
    — “Success will depend on the ability to maintain strong customer relationships”
  • Demonstrate expertise in aircraft availability and mission readiness metrics
    — “Monitor aircraft readiness, availability, and operational performance”
  • Emphasize skills in managing program schedules and execution roadmaps
    — “Develop and maintain integrated program schedules, sustainment plans, and execution roadmaps”
  • Showcase experience in governance forums and stakeholder engagement
    — “Facilitate governance forums, customer reviews, and planning activities”
  • Demonstrate ability to identify and implement sustainment improvements
    — “Identify and implement improvements that enhance sustainment effectiveness”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • led day-to-day program execution
  • maintained strong customer relationships
  • delivered reliable operational outcomes
  • integrated operational activities
  • coordinated with maintenance provider
Typical background
program management experiencecustomer relationship management skillsoperational delivery knowledge

Skills & requirements

Required

Program ManagementCustomer Relationship ManagementOperational DeliveryMaintenance PlanningStakeholder EngagementContractual PerformanceDelivery Outcomes

Preferred

National SecurityAerospaceElectromagnetic & CyberDigital & Synthetic

About the role

Original posting from Metrea

Company Overview

Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas. These include airborne ISR, electronic warfare, secure communications, aerial refueling, special air missions, aerial firefighting, and advanced simulation. We own the whole stack: designing, building, and operating turnkey capabilities that give our partners decisive, asymmetric advantage against rapidly evolving threats.

Our operating model is built around three interlocking pillars. The Support Groups provide a global shared-service – spanning people, finance, platform, operations, legal, and engagement. This frees up our Core Groups, who develop and own mission capabilities end-to-end, to focus entirely on delivery. The Market Groups apply a regional lens, ensuring that our agile and adaptable capabilities remain aligned to the wicked problems that matter most to our partners across the Americas, EMEA, and Asia-Pacific.

At the heart of our model is a simple but powerful idea: be a true partner with skin in the game. Our partners need effects, not just equipment. By owning the full stack – from the lab to the field – we are able to drive a continuous cycle of innovation that keeps our partners ahead. It's a fast-moving, intellectually demanding environment where talented people are given real responsibility, work on problems that matter, and contribute to an enterprise that is growing quickly and deliberately.

Headquartered in Washington, DC, with facilities across the United States, the United Kingdom, as well as Continental Europe and Asia-Pacific.

Group Overview

Metrea is actively building its presence in Australia as part of a deliberate, globally coordinated expansion into the Asia-Pacific region. Our Asia-Pacific Market Group, headquartered in Brisbane with an additional office in Perth, is the enterprise's dedicated regional interface — connecting Australia's national security community with Metrea's full suite of capabilities across three core domains: Aerospace, Electromagnetic & Cyber, and Digital & Synthetic. Metrea is now bringing that same depth of mission expertise and proven operating model to Australia.

Underpinning these capabilities is a global network of Support Groups spanning people, finance, platform, operations, legal, and engagement — ensuring that as we grow in Australia, we do so with the full weight of an established global enterprise behind us.

Metrea's solutions are built for elegance: effective, efficient, and evolving — enabling our partners to scale capacity and achieve asymmetric advantage against rapidly evolving threats.

Position Summary

We are seeking a Program Manager to serve as the Program Lead responsible for the day-to-day leadership, sustainment, and operational delivery of a customer-facing aviation capability that includes aircraft operations, sensor operations, and coordination with a contracted maintenance provider. 

Reporting to the Regional Program Manager (APAC), this individual will serve as the primary program execution authority and customer-facing representative. The Program Manager will be accountable for integrating operational activities, maintenance planning, aircraft availability, mission readiness, stakeholder engagement, contractual performance, and delivery outcomes. 

This is a sustainment-focused leadership role. Success will depend on the ability to maintain strong customer relationships, deliver reliable operational outcomes, manage partner performance, and ensure aviation resources remain aligned with customer mission requirements. 

The ideal candidate combines strong program management capability with aviation operational experience and an appreciation for the complexities of aircraft sustainment, mission execution, and outsourced maintenance relationships.

What You'll Do

Lead day-to-day execution activities supporting key customers

Develop and maintain integrated program schedules, sustainment plans, and execution roadmaps

Coordinate delivery activities across aviation operations, sensor operations, maintenance providers, and support organisations

Manage contractual partner performance and maintenance-provider relationships

Monitor aircraft readiness, availability, and operational performance

Facilitate governance forums, customer reviews, and planning activities

Manage risks, issues, assumptions, and dependencies

Prepare customer-facing and executive-level reporting products

Support operational readiness and mission execution activities

Ensure alignment between operational activities and customer expectations

Monitor program performance against established service-level objectives

Support growth opportunities and follow-on capability development initiatives

Identify and implement improvements that enhance sustainment effectiveness and operational performance 

What You Bring

Bachelor's degree or equivalent combination of aviation, military, operational, technical, or professional experience

Extensive experience progressively increasing responsibility in program management, aviation operations, military operations, aviation sustainment, or related environments

Prior aviation experience is ideal

Experience supporting aircraft operations, fleet sustainment, maintenance management, or aviation service delivery programs

Demonstrated success managing customer-facing programs in operational environments

Experience working with third-party maintenance providers, sustainment partners, or subcontractor organisations

Strong stakeholder-management and relationship-building skills

Ability to balance competing priorities in dynamic operational environments

Strong understanding of schedule management, risk management, and operational governance

PMP certification preferred

Prior experience supporting the Commonwealth, Aviation or National Security customers highly desirable 

Additional Eligibility Qualifications

Ability to obtain and maintain an AGSVA Security Clearance

Benefits

Private Health Insurance

Generous Annual Leave

Annual incentive plan

Paid parental leave

Life and TPD Insurance

Income Protection Insurance

Employee Assistance Program

Novated Car Leasing

Inclusion Statement

We are committed to building a team that reflects a broad range of backgrounds, experiences and perspectives. We welcome applications from all qualified candidates and make hiring decisions based on capability, potential and alignment with our values. If you require any adjustments throughout the recruitment process, please let us know.  

Our Firmware

At Metrea, our single core value is Rooted in Humility, and our four cornerstone attributes are Entrepreneurial, Systematic, Discerning, and Over-Deliver. These form what we call our Teammate Firmware. Just like technical firmware connects software and hardware, our Firmware is the constant interface between our mission and our people. It defines how we show up, how we work together, and how we solve complex problems.

Our team Firmware creates a web-like, hyper-collaborative, dynamically hierarchical way of working that helps us adapt quickly, communicate openly, and distribute decision-making to where expertise actually lives. It enables groups to self-organize around hard problems, shift fluidly as priorities evolve, and operate with the trust, curiosity, and discipline required in a complex mission space. This foundation allows us to deliver elegant, effective solutions and uphold our purpose: protecting our precious inheritance.

Source: Metrea careers

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