Strong fit for candidates with project coordination experience in IT field services who can manage multiple workstreams and communicate effectively across technical and client teams.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Custom Computer Specialists via Greenhouse
We are a growing IT company; a great place to start and grow your career!
CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.
The Project Coordinator is a member of the Enterprise Accounts CCU Survey & Design Team responsible for supporting coordination, tracking, documentation, scheduling, and reporting activities across the survey and design lifecycle. This role works closely with Survey & Design leadership, engineers and designers, field resources, project management, and client stakeholders to help ensure assigned work is scheduled, documented, progressed, and completed in accordance with established project requirements and service-level expectations.
The position provides day-to-day coordination support for CCU Survey, Design, Site Readiness, One-Offs, IPDVS Break-Fix, and related workstreams while maintaining visibility of milestones, approvals, issues, resubmissions, and dependencies. The Project Coordinator supports execution, follow-up, and escalation while technical decisions, scope ownership, and higher-level project accountability remain with Survey & Design leadership and designated Project Managers.
Salary: $50,000-$60,000
What You'll Do:
Survey & Design Process Coordination
Coordinate project support activities across CCU Survey, Design, Site Readiness, One-Off, IPDVS Break-Fix, and related workstreams
Maintain accurate project records, task status, deliverables, approvals, and supporting documentation in FileMaker and approved repositories
Monitor workflow handoffs from survey through design, submission, resubmission, approval, site readiness, and closeout, as applicable
Ensure required information and documentation are collected, organized, and routed to the appropriate team members and stakeholders
Planning & Scheduling Support
Maintain and update project schedules, workload trackers, and assignment status under direction of Survey & Design leadership
Track milestones, due dates, SLAs/OLAs, survey appointments, design deliverables, approvals, resubmissions, and closeout actions
Monitor task progress and follow up with responsible parties to help ensure schedule adherence and timely completion of deliverables
Identify scheduling conflicts, delays, or missed dependencies and escalate impacts to Survey & Design leadership
Project Controls & Escalation
Maintain and update action items, issues, dependencies, and open-item tracking for assigned workstreams
Track design comments, missing site information, approval dependencies, return actions, and other execution blockers through resolution
Identify discrepancies or execution gaps and escalate them to the appropriate project or technical leadership
Support mitigation tracking, status reporting, and documentation of decisions, commitments, and follow-up actions
Resource & Field / Site Readiness Coordination
Coordinate scheduling and assignment of survey and field resources in collaboration with team leadership and applicable field managers
Track field execution and ensure required survey data, port-tracing information, photos, forms, and completion documentation are submitted
Follow up on site access, site readiness, prerequisites, incomplete work, return visits, and other open field items
Communicate resource constraints, scheduling conflicts, or field execution risks to Survey & Design leadership
Design & Documentation Coordination
Track design deliverables including BOMs, pre-as-builts, AP layouts, and other required technical documentation through submission and approval
Maintain version control and status visibility and route review comments or resubmission requirements to the assigned engineer or designer
Support documentation readiness and completeness checks while escalating technical questions and engineering decisions to responsible technical staff
Reporting, Stakeholder Communication & Special Project Support
Prepare recurring status reports, dashboards, metrics, and performance summaries for leadership and client-facing reporting requirements
Coordinate project meetings, agendas, minutes, action items, and follow-up with internal teams and client stakeholders as directed
Maintain communication logs, distribution lists, and status records so critical project updates and commitments are captured and shared
Provide coordination support for One-Off, IPDVS Break-Fix, Site Readiness, and other special initiatives as assigned, escalating scope, budget, or technical decisions to leadership
What You Bring:
Bachelor's degree preferred or equivalent relevant experience
1-3 years of experience in project coordination, operations, IT field services, logistics, or administrative support
Proficiency in Microsoft Excel and Microsoft Office Suite
Strong organizational, analytical, documentation, and follow-up skills
Ability to manage multiple concurrent workstreams, priorities, deadlines, and dependencies in a structured environment
Clear written and verbal communication skills with the ability to coordinate across technical, field, and project teams
Preferred Qualifications
Exposure to IT network infrastructure, field surveys, design, deployment, or site-readiness activities
Experience coordinating engineers, designers, field technicians, subcontractors, vendors, or client stakeholders
Experience working in FileMaker, SharePoint, scheduling, dashboard, or project-tracking platforms
Experience supporting large-scale, multi-site deployments or education-sector technology projects
#IND
CCS Offers:
Competitive salaries
Comprehensive benefits including:
Medical and dental plans
Company paid vision and short and long term disability plans
Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
401K with employer match
Tuition reimbursement
Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
Company paid life Insurance
Paid holidays and vacation
Technical certification gift card rewards program
Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success! We are great place to start your IT career!
EEO Statement:
Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.