Project Manager (GenOps)

Eyt
Metro Manila, Philippines
RemoteCareer-pivot friendly

Who this role is best for

Project managers with strong documentation and systems thinking skills will find this role ideal, particularly those who thrive in cross-functional environments and have experience with US-based tech and finance teams in Metro Manila.

Best fit for

  • Candidates who excel at organizing complex initiatives and improving documentation workflows
    — “Own documentation-heavy projects from intake to completion”
  • Individuals with a background in finance or tech product development and a detail-oriented mindset
    — “Financial products (Square/CashApp, the earliest CapitalOne credit cards)”
  • Professionals who can break down ambiguous requests into clear deliverables and timelines
    — “Break down ambiguous requests into clear scopes, timelines, and deliverables”

Things to consider

  • Must be available to work US Pacific Time hours, which could impact work-life balance
    — “Flexibility to work US Pacific Time hours (8 AM to 5 PM)”
  • This role requires strong written communication skills and the ability to simplify complex ideas
    — “Strong writing and editing skills — able to explain complex ideas clearly and concisely”

How to stand out

  • Highlight experience in cross-functional project coordination and documentation management
    — “Work closely with cross-functional teams to turn messy inputs into clear plans”
  • Showcase examples of improving processes and increasing efficiency in prior roles
    — “Improves processes instead of just following them”
  • Emphasize skills in designing logical folder structures and version control systems
    — “Design logical folder structures, naming conventions, and version control practices”
  • Demonstrate ability to manage ambiguity and incomplete information effectively
    — “Comfortable working with ambiguity and incomplete information”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • owning documentation-heavy projects
  • breaking down ambiguous requests
  • tracking progress across initiatives
Typical background
3+ years of experience in project management

Skills & requirements

Required

Project ManagementProcess ManagementDocumentationCollaboration

Preferred

AsanaSystems Thinking

Stack & domain

Project ManagementProcess ManagementDocumentationAsanaWritingEditingOrganizationSystems ThinkingCollaborationMeeting FacilitationProblem SolvingAttention To DetailCommunicationTeamworkLeadershipTechnologyFinanceConsumer Credit

About the role

Original posting from Eyt via Ashby

About Us

We are reinventing consumer credit. We wildly reduce the cost of capital by using technology to easily tap into people’s assets. Our first product is the world's cheapest credit card – backed by home equity. Using many patented technologies, we sped up a process that usually takes 4-6 weeks and thousands of dollars down to as fast as 15 minutes and $0 to get.

Who are we?

We are a well-capitalized (over $250MM in equity funding) team of technology (Square, Microsoft, Facebook) and finance (Discover, CapitalOne, Goldman Sachs) executives with top-tier investors – Founders Fund, Khosla Ventures, Max Levchin, NYCA, Sequoia, SciFi VC, Caffeinated Capital, etc.

Our team includes people who have built:

  • Financial products (Square/CashApp, the earliest CapitalOne credit cards)
  • Consumer products (Internet.org http://Internet.org, Xbox)
  • Technology infrastructure (Visual Studio, Windows & Azure, helped design the C++ & C# languages)
  • Mathematics & science infrastructure (computational research at NASA’s JPL)

We are missionaries who like to work hard on important problems - and build products that become infrastructure for society. We believe that using technology to lower the cost of capital for consumers is one of these problems - and if we can do it, it could have an infinite impact on people’s lives.

Role Overview

We’re looking for a highly organized Project Manager who excels at structuring information, creating clear documentation, and keeping complex initiatives organized and moving forward.

This role sits at the intersection of project coordination, systems thinking, and executive support. You’ll work closely with cross-functional teams to turn messy inputs into clear plans, documents, and processes that people actually use.

This is an ideal role for someone who naturally:

  • Thinks before acting
  • Asks clarifying questions
  • Improves processes instead of just following them
  • Enjoys making things clearer, simpler, and more efficient

Key Responsibilities

Project & Process Management

  • Own documentation-heavy projects from intake to completion
  • Break down ambiguous requests into clear scopes, timelines, and deliverables
  • Track progress, dependencies, and risks across multiple initiatives
  • Proactively identify gaps, inefficiencies, or unclear ownership
  • Keep stakeholders aligned through clear updates and documentation

Organization & Systems Thinking

  • Design logical folder structures, naming conventions, and version control practices
  • Ensure documents are easy to find, understand, and keep up to date
  • Think critically about how information flows across teams
  • Recommend tools or workflows to improve documentation and project tracking

Collaboration

  • Work closely with product, operations, engineering, compliance, and support teams
  • Facilitate meetings when needed, capturing clear notes, decisions, and action items
  • Ask thoughtful questions to surface assumptions and clarify intent
  • Push back constructively when requests are unclear or inefficient

Qualifications

  • 3+ years of experience in project management, operations management, or a similar role
  • Hands-on experience using Asana for project/task management
  • Strong writing and editing skills — able to explain complex ideas clearly and concisely
  • Proven ability to organize large amounts of information
  • Experience creating and maintaining documentation used by multiple teams
  • Comfortable working with ambiguity and incomplete information
  • Strong attention to detail without losing sight of the bigger picture
  • Flexibility to work US Pacific Time hours (8 AM to 5 PM) with a one-hour break.
  • Must be presently residing in the Philippines.

Source: Eyt careers (Ashby)

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