Project Manager III

OpenGov
Illinois +1 more
On-site

Who this role is best for

Aimed at mid-level to senior project managers with SaaS experience who can manage complex government deployments and collaborate across teams. Candidates should have a background in public sector solutions and be prepared for occasional travel.

Best fit for

  • Candidates with 3+ years in SaaS project management and government domain expertise
    — “Minimum of 3 years of project management or related experience in a SaaS environment”
  • Individuals who can translate technical details into strategic outcomes for public sector clients
    — “ability to analyze details and translate into the 'big picture' view”
  • Professionals comfortable with cross-functional collaboration and stakeholder management
    — “Partner with cross-functional teams to gather key documentation and required resources”

Things to consider

  • Occasional travel to customer sites may be necessary for relationship-building and training
    — “Occasionally travel to customer sites to conduct training and solidify customer relationships”
  • Compensation is performance-based, which may require demonstrating consistent results
    — “On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance”

How to stand out

  • Highlight experience managing multiple projects with varying complexity and stakeholder expectations
    — “Ability to organize and manage a portfolio of projects, with responsibilities varying based on each project's complexity, size, and scope.”
  • Emphasize your ability to manage customer expectations and ensure seamless experiences
    — “Manage Customer Expectations: maintaining a seamless customer experience and overall satisfaction from the process and the results.”
  • Showcase your technical proficiency with Professional Services and CRM tools
    — “Technical aptitude and proficiency with Professional Services and CRM tools”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful project deployments
  • customer satisfaction
  • enhanced project methodologies
Typical background
3+ years of project management experienceSaaS environment experience

Skills & requirements

Required

Project ManagementScope ManagementTimeline ManagementCost ManagementCommunication ManagementSolution DevelopmentCustomer Expectations ManagementRisk Management

Preferred

Government Budgeting ConceptsFinance/budgeting Solutions

Stack & domain

Project ManagementSaasERP SolutionsGovernment BudgetingAnalytical ThinkingInnovative ThinkingStrategic ThinkingERPGovernment

About the role

Original posting from OpenGov via Ashby

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com.

JOB SUMMARY:

The Project Manager III will demonstrate exceptional ability to Manage Project scope (quality deliverables and customer experience), time (duration), and costs (effort), Manage Communications effectively with internal and external stakeholders, Manage the Solution Development: deliver successful solution deployments in close partnership with cross-functional teams, while Manage Customer Expectations: maintaining a seamless customer experience and overall satisfaction from the process and the results.

RESPONSIBILITIES:

  • Set scope, timeline, and deliverables to ensure a successful deployment for multiple customers
  • Ability to organize and manage a portfolio of projects, with responsibilities varying based on each project's complexity, size, and scope.
  • Be a primary point of contact for project implementation activity
  • Establish project command and control of project delivery both internally and externally
  • Partner with cross-functional teams to gather key documentation and required resources in order to set appropriate expectations with internal and external stakeholders
  • Participate in the sales process as needed
  • Prospect specific implementation approaches, scope, and plans
  • Support Statement of Work creation on an as-needed basis
  • Identify early signs of project and customer risks and devise appropriate risk response strategies
  • Occasionally travel to customer sites to conduct training and solidify customer relationships
  • Assist in enhancing our methodology of project delivery of our growing set of solutions

REQUIREMENTS AND PREFERRED EXPERIENCE

  • Minimum of 3 years of project management or related experience in a SaaS environment
  • Strong aptitude of technology tools and solutions
  • Extra strong analytical thinking, strong system perspective, and diligent process analysis skills
  • Strong initiative, innovative thinking skills, and ability to analyze details and translate into the “big picture” view
  • Ability to adapt to a rapidly changing product and respond strategically to customer needs
  • Technical aptitude and proficiency with Professional Services and CRM tools
  • Experience with government budgeting concepts and practices and/or finance/budgeting solutions is a strong plus

Compensation:

Chicago, IL: $105,000 - $120,000

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

WHY OPENGOV?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

  • Comprehensive healthcare options for individuals and families
  • Flexible vacation policy and paid company holidays
  • 401(k) with company match
  • Paid parental leave, wellness stipends, and HSA contributions
  • Professional development and growth opportunities
  • A collaborative office environment with weekly catered lunches.

Source: OpenGov careers (Ashby)

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