QA Lead

Hasbro

Austin, TX

On-siteCareer-pivot friendly

Who this role is best for

Aimed at senior QA professionals with a background in AAA game development who can lead and streamline testing operations.

Best fit for

Senior QA professionals with a track record in shipping AAA games and leading cross-functional teams
— “5+ years of QA leadership with multiple AAA games shipped”
Candidates who thrive in collaborative environments and can build trust with developers and leadership
— “fosters teamwork, and builds trust with leadership and developers alike”
Individuals with a passion for games and a knack for simplifying complex testing processes
— “passion for games! Open and collaborative communication style”

Things to consider

Three days per week of in-office work is required, which may affect remote flexibility
— “requires 3 days onsite per week (Tuesday-Thursday) at our studio in Austin, TX”
The role involves managing both internal and external QA teams, requiring strong vendor coordination skills
— “Manage external vendor testing in partnership with Production.”

How to stand out

Highlight experience in defining and implementing test standards and workflows
— “Define test standards and reporting for all features”
Emphasize your ability to streamline QA processes and improve test efficiency
— “Streamline QA processes and procedures to boost test efficiency where possible”
Showcase your leadership in mentoring testers and empowering them with ownership opportunities
— “Mentor and empower testers by providing ownership opportunities”
Demonstrate your ability to analyze and report on bug trends and quality metrics
— “Investigate, analyze, and report bug trends and quality metrics”
Include any experience with scripting or test automation tools in your resume or interview responses
— “Scripting and coding experience with one or more languages (C#, Perl, Python, or others)”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

collaborating with feature owners
managing Jira bug tracking
streamlining QA processes
providing leadership with status updates

Typical background

QA leadership experienceAAA game development background

Skills & requirements

Required

QA LeadershipTest PlanningBug TrackingTest StandardsTeam ManagementCommunication

Preferred

ScriptingCoding

Stack & domain

QA LeadershipAAA GamesTest OperationsTest Coverage RequirementsJira Bug Tracking DatabaseWorkflowBug EntryRegressionTest StandardsReportingExternal Vendor TestingWork Between Internal And External Test ResourcesMentor TestersQA Processes And ProceduresStatus UpdatesProject-level RisksBug TrendsQuality MetricsQA MethodologiesProceduresTest PlansWorkflowsTesting ProceduresMaterialsGame QualityFeature OwnersCommunicationUser ResearchCollaborate With Feature OwnersFosters TeamworkBuilds TrustLeadershipOther ReportsProject Impact PerspectiveProblem-solvingSimplify And Resolve IssuesMulti-taskingPrioritizationAddress SituationsResolve IssuesCommunication StyleOpenCollaborativeUser Research ExperienceGame DevelopmentQAJira Bug Tracking

About the role

Original posting from Hasbro via Greenhouse

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of Magic: The Gathering®, the rich storytelling of Dungeons & Dragons®, or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure.
Skeleton Key is a game development studio and division of Wizards of the Coast. We are a group of industry veterans who are guided by the belief that by empowering our teams and providing the necessary time, tools, and support we can foster a creative culture where everyone can do their best work.
Skeleton Key is headquartered in Austin, TX, and we’re looking for a QA Lead to join our team! In this role, you will help manage test operations for internal and external teams of highly skilled QA professionals. The ideal candidate is an experienced leader in QA for AAA games who enjoy working collaboratively with all feature owners, fosters teamwork, and builds trust with leadership and developers alike. This role reports to the Production Director. This role requires 3 days onsite per week (Tuesday-Thursday) at our studio in Austin, TX.
What You'll Do:
Collaborate with feature owners to assess development plans and identify test coverage requirements
Own Jira bug tracking database, workflow, bug entry, and regression
Define test standards and reporting for all features
Manage external vendor testing in partnership with Production.
Supervise and facilitate work between internal and external test resources
Mentor and empower testers by providing ownership opportunities
Streamline QA processes and procedures to boost test efficiency where possible
Provide leadership with status updates and other reports as needed
Communicate project-level risks, determine solutions, and foster teamwork toward resolution
Investigate, analyze, and report bug trends and quality metrics
What You'll Bring:
5+ years of QA leadership with multiple AAA games shipped
Solid people and time management with emphasis on prioritization and multi-tasking
Ability to address situations from a project impact perspective
Problem-solver who can simplify and resolve issues quickly
Proven knowledge of QA methodologies, workflow, and procedures
Deep experience developing effective test plans and workflows
Capacity to build and implement innovative testing procedures and materials
Understanding of how to measure and communicate game quality to feature owners
Success driving test results and helping to improve game quality
A passion for games!
Open and collaborative communication style
User research experience is a plus!
Bonus points for any Technical experience such as...
Scripting and coding experience with one or more languages (C#, Perl, Python, or others)
Creation of any test automation tools or scripts
Building hooks for telemetry or cultivation of game metrics
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range$90,200—$153,400 USDEmployees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
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Source: Hasbro careers (Greenhouse)