Quality Assurance Technical Lead

iCapital

Jaipur, IN

Who this role is best for

Aimed at senior QA professionals with strong automation and domain expertise who can lead cross-functional teams and thrive in a hybrid office environment in Jaipur.

Best fit for

Senior QA engineers with deep automation and insurance domain knowledge who can lead and mentor teams.
— “Technical Lead – Quality Assurance is a senior technical leader responsible for driving end-to-end quality strategy”
Candidates with a track record in risk-based testing and defect reduction across complex insurance workflows.
— “Ensure validation of complex, end-to-end business workflows including underwriting, policy servicing, and rule-based calculations”
Individuals experienced in aligning QA practices with CI/CD pipelines and DevOps integration.
— “Integrate QA processes with CI/CD pipelines to enable faster and more reliable release cycles”

Things to consider

The role requires partial in-office presence, with only one day of remote work per week.
— “Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday)”
Candidates must demonstrate leadership in driving automation-first strategies.
— “Drive automation-first strategy, increasing coverage and reducing manual effort”

How to stand out

Highlight experience in leading QA teams and executing end-to-end quality strategies.
— “Strong experience in leading QA teams and managing end-to-end quality delivery”
Showcase domain-specific knowledge in Life Insurance and Annuities with relevant examples.
— “Strong domain knowledge in Life Insurance and Annuities”
Emphasize hands-on automation experience with tools like Selenium, Jenkins, and API testing.
— “Experience with tools such as Selenium, Katalon, Jira, TestRail, Jenkins, and API testing tools”
Demonstrate ability to integrate QA with CI/CD pipelines and DevOps practices.
— “Hands-on experience integrating QA with CI/CD pipelines and DevOps practices”
Include examples of driving AI testing initiatives and improving regression strategies.
— “Experience leveraging AI tools for testing, automation, and productivity improvements is a plus”

Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

End-to-end QA strategy implementation
High-quality software delivery
Strong automation adoption
Alignment with business and customer expectations

Typical background

5-8 years of experience in Quality Assurance / Quality Engineering rolesStrong experience in leading QA teamsDeep expertise in QA methodologies

Skills & requirements

Required

Quality AssuranceTest StrategyAutomation FrameworksRisk-based TestingRoot Cause AnalysisContinuous ImprovementTechnical LeadershipTeam Mentoring

Preferred

Ai-driven TestingSystem ArchitectureIntegration TestingCi/cd Pipeline Integration

Stack & domain

QA MethodologiesTest StrategyAutomation FrameworksSeleniumKatalonJiraTestrailJenkinsAPI Testing ToolsCi/cd PipelinesDevops PracticesSystem ArchitectureIntegrationsComplex WorkflowsRisk-based TestingDefect ManagementRoot Cause AnalysisQuality MetricsAi-driven TestingContinuous Improvement InitiativesLeadershipCommunicationProblem-solvingDecision-makingAttention To DetailCollaborationTeamworkLife InsuranceAnnuities

About the role

Original posting from iCapital via Greenhouse

About the role
The Technical Lead – Quality Assurance is a senior technical leader responsible for driving end-to-end quality strategy, governance, and execution across assigned products or programs. This role combines deep hands-on expertise with leadership capabilities to ensure high-quality software delivery, strong automation adoption, and alignment with business and customer expectations.
Operating across the Software Development Life Cycle (SDLC), the QA Technical Lead partners closely with Product, Engineering, and Client Delivery teams to define testing strategies, improve efficiency, and ensure robust validation of complex business workflows. The role plays a critical part in strengthening quality practices, reducing risk, and enabling predictable, high-quality releases.
This position also focuses on building team capability, mentoring QA engineers, and driving innovation through automation, AI-driven testing, and continuous improvement initiatives.
Deliverables and Performance Measures
Define and execute end-to-end QA strategy aligned with product, business, and customer requirements
Lead test planning, execution, regression cycles, and defect triage across projects and releases
Ensure validation of complex, end-to-end business workflows including underwriting, policy servicing, and rule-based calculations
Drive risk-based testing approaches to prioritize critical functionalities and reduce production defects
Establish and enforce QA standards, frameworks, and best practices across teams
Monitor and analyze quality metrics such as defect leakage, test coverage, and execution efficiency
Lead root cause analysis (RCA) and implement corrective actions to improve product quality
Provide technical oversight for test automation across UI, API, and integration layers
Drive automation-first strategy, increasing coverage and reducing manual effort
Integrate QA processes with CI/CD pipelines to enable faster and more reliable release cycles
Collaborate with Engineering, DevOps, and Product teams to ensure environment readiness, data setup, and release validation
Act as a subject matter expert (SME) for system architecture, integrations, and configuration-driven implementations
Present quality metrics, release readiness status, and risk assessments to stakeholders
Mentor and develop QA team members, improving technical and domain capabilities
Foster cross-functional collaboration to ensure alignment between QA, Development, Product, and Client Delivery
Drive adoption of AI-driven testing practices, including intelligent automation and efficient regression strategies
What Will Make You Successful
5-8 years of experience in Quality Assurance / Quality Engineering roles
Strong experience in leading QA teams and managing end-to-end quality delivery
Deep expertise in QA methodologies, test strategy, and automation frameworks
Strong domain knowledge in Life Insurance and Annuities
Experience with tools such as Selenium, Katalon, Jira, TestRail, Jenkins, and API testing tools
Hands-on experience integrating QA with CI/CD pipelines and DevOps practices
Strong understanding of system architecture, integrations, and complex workflows
Experience in risk-based testing, defect management, and root cause analysis
Proven ability to analyze quality metrics and drive continuous improvement initiatives
Strong problem-solving and decision-making skills with attention to detail
Excellent communication and stakeholder management skills
Demonstrated ability to mentor and develop high-performing QA teams
Experience leveraging AI tools for testing, automation, and productivity improvements is a plus
High ownership mindset with the ability to operate in a fast-paced, delivery-driven environment
Where We See This Role Going:
We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles.
Manager, Quality Assurance
Senior Manager, Quality Assurance
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday). 
For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Source: iCapital careers (Greenhouse)