Quality Supervisor

HelloFresh

Lake Zurich, IL

On-siteCareer-pivot friendly

Who this role is best for

Leadership-focused candidates with food safety expertise will find this role in a fast-paced manufacturing environment.

Best fit for

Candidates with leadership experience in food safety and quality assurance roles
— “supervises and supports all hourly Team Members (TMs)”
Individuals with a track record of implementing FSQA systems and driving compliance
— “supports development, implementation, and managing food safety and quality control systems”
People who thrive in a mission-driven company with a collaborative culture
— “Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company”

Things to consider

The role requires availability during late-night and weekend shifts in Lake Zurich
— “Schedule: Sunday–Tuesday, 3:30 PM–3:30 AM; Wednesday, 11:00 PM–3:00 AM”
The position involves a high level of responsibility in reporting food safety issues
— “Report food safety and quality problems to personnel with authority to initiate action”

How to stand out

Emphasize your experience in coaching and developing hourly teams in your resume and interviews
— “Develop, motivate, engage, coach, and inspire a team of hourly FSQA technicians”
Highlight your ability to conduct root cause analyses and manage corrective actions
— “Initiates RCA investigations, executes pending preventive and corrective action requests (CAPA)”
Showcase your technical skills in maintaining documentation and SOPs for food safety
— “Maintain accurate documentation regarding GMPs, HACCP, Holds, Calibration, standard operating procedures (SOP’s)”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

improved team productivity
enhanced food safety compliance
reduced quality issues

Typical background

quality assurancefood safetymanufacturing

Skills & requirements

Required

Food SafetyQuality AssuranceTeam ManagementProblem SolvingCommunication

Preferred

Training And DevelopmentProcess Improvement

Stack & domain

LeadershipCommunicationProblem SolvingAnalysisTime ManagementTechnical Capacity

About the role

Original posting from HelloFresh

Factor a brand of HelloFresh is seeking a Food Safety Quality Supervisor. The FSQA Supervisor for Manufacturing is responsible for all supporting food safety and quality assurance related internal audits in adherence with regulatory standards. The position supervises and supports all hourly Team Members (TMs). Additionally, the position supports development, implementation, and managing food safety and quality control systems designed to ensure compliance with internal and regulatory requirements.
You Will…
Provide employee training and instructions to provide advice on how to perform their task (FSQA checks, inspections, documentation, expectations, training)
Develop, motivate, engage, coach, and inspire a team of hourly FSQA technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within. Provide all employees with the necessary tools, proper training, and corrective direction while evaluating team productivity and accomplishments.
Maintain accurate documentation regarding GMPs, HACCP, Holds, Calibration, standard operating procedures (SOP’s) and any other FSQA requirements.
Initiates RCA investigations, executes pending preventive and corrective action requests (CAPA), including nonconformities from holds, internal and external audits.
Report food safety and quality problems to personnel with authority to initiate action. ● Use structured problem solving and sound process design skills to improve operations as it relates to the product safety
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
You Are…
Leadership: train and develop a large group of hourly employees
Performance Management: for assigned production lines.
Problem Solving/Analysis, results driven
Communication Proficiency: speak to employees with tact and diplomacy. ● Time Management: tracking/monitoring production and maintaining productivity. ● Technical Capacity: computer literacy to input information into the computer.
Required Education and Experience
Associate degree or related leadership work experience.
At least 3 years of work experience in quality assurance should be combined with a demonstrated track-record of accomplishments as an FSQA leader, and with satisfying customers in technology-driven, developing companies.
You’ll get…
Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
Generous PTO and flexible attendance policy
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
Schedule: Sunday–Tuesday, 3:30 PM–3:30 AM; Wednesday, 11:00 PM–3:00 AM
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Illinois Pay Range$63,000—$67,500 USD

Source: HelloFresh careers