R&D Director

NICE

Raanana, Israel

On-site

Who this role is best for

A natural match if you have 12+ years in SaaS and AI engineering with leadership experience.

Best fit for

Candidates with 12+ years in SaaS and AI engineering and 6+ years of management experience in large-scale environments
— “12+ years of experience in software engineering, with a focus on SaaS products, machine learning, deep learning and LLM”
Individuals who have led global distributed teams and maintained high-quality, scalable solutions
— “Manage global distributed team across multiple sites”

Things to consider

Hybrid work requires 2 days in-office per week for face-to-face collaboration
— “2 days working from the office and 3 days of remote work, each week”
The role demands expertise in agentic development, not just general AI knowledge
— “Experience with Agentic driven development methodologies”

How to stand out

Highlight your experience in agentic technologies and their real-world impact in your resume
— “Stay current with AI and Agentic technologies such as reasoning models, LLM, SLM, AI SDLC, Agentic coding and agents orchestration”
Emphasize your track record of delivering high-quality software products on time
— “Track record of delivering high-quality software products on time”
Showcase leadership in large-scale environments with measurable outcomes
— “6+ years of management experience in large-scale environments”

Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

leading the PM engineering organization, ensuring alignment with company goals
overseeing the design, development, testing, and deployment of PM microservices
managing resource planning, delivery milestones, and overall product quality
ensuring system capacity planning and operational support for the PM
establishing and enforcing development standards, tools, and methodologies

Typical background

Bachelor’s degree in Computer Science or related field12+ years of experience in software engineering, with a focus on SaaS products, machine learning, deep learning and LLM

Skills & requirements

Required

Bachelor’s Degree In Computer Science Or Related Field12+ Years Of Experience In Software Engineering, With A Focus On Saas Products, Machine Learning, Deep Learning And LLM6+ Years Of Management Experience In Large-scale EnvironmentsProven Expertise In Data Technologies And Large-scale Distributed SystemsStrong Interpersonal And Leadership SkillsExperience With Agentic Driven Development Methodologies

Preferred

Building Horizontally Scalable Solutions Using Containers, Microservices, And Big Data TechnologiesExperience With Cloud Platforms (aws, Azure) And Open-source Data ToolsTrack Record Of Delivering High-quality Software Products On Time

Stack & domain

Software EngineeringSaas ProductsMachine LearningDeep LearningLLMAgentic Driven Development MethodologiesCloud Platforms (aws, Azure)Open-source Data ToolsHigh-quality Software Products DeliveryLeadershipTeam ManagementResource PlanningDelivery Milestones ManagementProduct Quality AssuranceSystem Capacity PlanningOperational SupportDevelopment Standards EnforcementCustomer And Business Requirements IntegrationAI And Agentic Technologies Staying CurrentGlobal Distributed Team ManagementTop Engineering Talent Recruitment, Development, And RetentionAICloud Computing

About the role

Original posting from NICE via Greenhouse

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Director of Engineering – Performance Management at NiCE is responsible for leading and
managing the engineering teams that design, build, and maintain the company’s PM product. This role ensures the delivery of high-quality, scalable, and reliable solution
that support NICE’s customers
How will you make an impact?
Lead the PM engineering organization, ensuring alignment with company
goals
Oversee the design, development, testing, and deployment of PM
micro services
Manage resource planning, delivery milestones, and overall product quality
Ensure system capacity planning and operational support for the PM
Establish and enforce development standards, tools, and methodologies
Integrate customer and business requirements into engineering efforts
Stay current with AI and Agentic technologies such as reasoning models, LLM, SLM, AI SDLC, Agentic coding and agents orchestration
Manage global distributed team across multiple sites
Recruit, develop, and retain top engineering talent
Have you got what it takes?
Bachelor’s degree in Computer Science or related field (Master’s preferred)
12+ years of experience in software engineering, with a focus on SaaS products, machine learning, deep learning and LLM
6+ years of management experience in large-scale environments
Proven expertise in data technologies and large-scale distributed systems
Strong interpersonal and leadership skills
Experience with Agentic driven development methodologies
You will have an advantage if you also have:
Building horizontally scalable solutions using containers, microservices, and big
data technologies
Experience with cloud platforms (AWS, Azure) and open-source data tools
Track record of delivering high-quality software products on time
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11694
Reporting into: Vice President, Engineering, CX
Role Type: People Manager
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Source: NICE careers (Greenhouse)