Recruiting Operations Program Manager — 12-Month Engagement (NYC)

Datadog
New York, NY
Career-pivot friendly

Who this role is best for

Best suited to candidates with hands-on experience in sourcing tools and a background in optimizing recruitment workflows, working in a hybrid office environment with a focus on CRM and ATS integration.

Best fit for

  • Candidates with hands-on experience in sourcing tools and a background in optimizing recruitment workflows
    — “Hands-on with sourcing tools — a recruiting CRM (Gem strongly preferred) and LinkedIn Recruiter”
  • Individuals who can drive adoption of platforms without formal authority
    — “able to train and influence a team of sourcers and recruiters without formal authority over them”
  • Candidates who can operate effectively in a hybrid workplace and manage global collaboration
    — “Comfortable working with a globally distributed team and collaborating with technical and non-technical stakeholders”

Things to consider

  • This role involves a fixed 12-month timeline with limited flexibility for long-term planning
    — “12-month contract engagement, scoped to the sourcing tech stack”
  • The role requires ownership of the full sourcing tech stack and its integration with the ATS
    — “Partner with the Greenhouse owner in Recruiting Operations on the CRM–ATS integration”

How to stand out

  • Highlight CRM administration and workflow optimization experience in your resume and interview responses
    — “Serve as the day-to-day administrator and point of contact for the CRM and LinkedIn Recruiter”
  • Demonstrate your ability to audit and improve platform utilization based on data-driven insights
    — “Run a full feature utilization audit of both platforms: what we have access to, what we actually use, and what we should be using but aren’t”
  • Emphasize your track record in driving adoption of tools without formal authority
    — “Experienced at driving tool adoption, with concrete examples of moving a team from low to high usage of a platform”
  • Showcase your ability to create and maintain documentation for training and onboarding purposes
    — “Develop documentation, playbooks, and training so sourcers can work effectively in both platforms and new hires can ramp quickly”
  • Demonstrate your capability to scope work tightly and deliver within fixed timelines
    — “Able to scope tightly and ship within a fixed timeline, making pragmatic tradeoffs between the ideal fix and the achievable one”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • CRM adoption
  • sourcing workflow optimization
Typical background
recruiting operationsprogram management

Skills & requirements

Required

Recruiting OperationsCRM AdministrationWorkflow OptimizationTool AdoptionUser Research

Preferred

ATS Integration

About the role

Original posting from Datadog

Datadog’s Recruiting Operations team is on a mission to scale and optimize the Talent Acquisition organization through operational efficiency, best-in-class tooling and programs. We are looking for a Program Manager, Recruiting Operations on a 12-month contract to take ownership of our sourcing tech stack and get significantly more value out of both.

This is a delivery-focused engagement with a clear mandate. Our sourcers and recruiters use our CRM as their candidate relationship management system and LinkedIn Recruiter as a major sourcing channel, and we believe we can get more of these platforms. You will become the expert on these two tools, evaluate the sourcing workflows that run through them, drive real adoption of the CRM across the team, and tell us honestly where we are leaving capability on the table. You will also work with the owner of our ATS to make sure data flows cleanly from sourcing into the hiring pipeline.

At Datadog, we place value in our office culture — the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

Serve as the day-to-day administrator and point of contact for the CRM and LinkedIn Recruiter — configuration, user management, seat and license allocation, permissions, and troubleshooting

Run a full feature utilization audit of both platforms: what we have access to, what we actually use, and what we should be using but aren’t

Review, redesign and optimize sourcing workflows end to end — prospect identification, outreach sequencing, pipeline nurture, and handoff into Greenhouse

Drive CRM adoption across sourcers and recruiters through enablement, workflow design that makes the CRM the path of least resistance, and measurement of usage against defined targets

Build and optimize outreach templates, sequences, and nurture campaigns in partnership with the Employer Brand Marketing team, and establish what good looks like based on response and conversion data

Partner with the Greenhouse owner in Recruiting Operations on the CRM–ATS integration, including field mapping, duplicate handling, and validating that prospect and candidate data flows correctly

Establish reporting on sourcing funnel performance, outreach effectiveness, talent pool health, and license utilization, and use it to prioritize your own work

Run user research and feedback sessions with sourcers/recruiters to understand where the tools create friction, and validate solutions before rollout

Develop documentation, playbooks, and training so sourcers can work effectively in both platforms and new hires can ramp quickly

Manage the working relationship with sourcing tool account teams, bringing back roadmap insight and feature recommendations

Stay informed on sourcing technology trends and make recommendations on how Datadog’s sourcing stack should evolve

Who You Are:

Hands-on with sourcing tools — a recruiting CRM (Gem strongly preferred) and LinkedIn Recruiter — and able to configure and administer them yourself rather than only specifying changes

Deeply familiar with how sourcing actually works day to day, ideally from having sourced yourself, so you can design workflows sourcers will genuinely use

Experienced at driving tool adoption, with concrete examples of moving a team from low to high usage of a platform

Comfortable auditing a platform against its full feature set and making a clear case for what to turn on, what to ignore, and why

Familiar with how a sourcing CRM integrates with an ATS, including field mapping and duplicate management

Analytically savvy — fluent in sourcing funnel metrics, outreach response and conversion rates, and license utilization, and able to use them to prioritize

A strong enabler and communicator, able to train and influence a team of sourcers and recruiters without formal authority over them

Able to scope tightly and ship within a fixed timeline, making pragmatic tradeoffs between the ideal fix and the achievable one

A strong documenter, since your work needs to outlast your engagement

Comfortable working with a globally distributed team and collaborating with technical and non-technical stakeholders

Self-directed, able to ramp quickly and operate with limited oversight

Engagement Details:

12-month contract engagement, scoped to the sourcing tech stack

Ownership of the broader recruiting tech stack roadmap, and vendor contract decisions sits with the Recruiting Operations Manager; this role delivers improvements within that framework

Hybrid, based in our New York office

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Generous and competitive benefits package

New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

Continuous career development opportunities 

Product training to develop understanding of our product and space

Best in breed onboarding

Internal mentor and buddy program cross-departmentally

Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:$101,000—$135,000 USD

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Source: Datadog careers

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