Rental Agent (m/f/d)

Roadsurfer

Amsterdam, Netherlands

On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have customer service experience and a hands-on attitude.

Best fit for

Candidates with customer service experience and a willingness to engage in physical work
— “You already bring experience in customer service.”
Individuals who enjoy a collaborative and team-oriented work environment
— “Enjoy a friendly atmosphere with flat hierarchies, lots of fun, and great team spirit”
People who are comfortable with a hands-on, service-focused lifestyle
— “You are absolutely hands on and always ready to help.”

Things to consider

The role requires a full-time commitment and may involve physical labor
— “Full-time: 40h/week”
Location is fixed in Amstelveen, with no indication of remote flexibility
— “YOUR PLACE OF WORK: Spinnerij 17, 1185 ZN Amstelveen”

How to stand out

Highlight your ability to deliver exceptional customer experiences in your resume
— “You welcome our customers during the pick up and return of their camper with a bright smile and make their roadsurfer journey unforgettable.”
Emphasize your physical work ethic and attention to detail in cleaning tasks
— “You roll up your sleeves and take care of the thorough cleaning inside and outside of our campers.”
Demonstrate your readiness to support the team with a variety of daily tasks
— “You support the station team with all daily tasks and ensure our #happyroadsurfers start their holiday with a smile.”

Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Experience in customer service

Typical background

Hands-on approach and readiness to help

Skills & requirements

Required

Customer ServiceHands-on ApproachDriving License Category B

Preferred

Experience In Customer Service

Stack & domain

Customer ServiceDriving License Category BCommunicationTeamworkProblem-solvingCustomer InteractionCampervan RentalStation Management

About the role

Original posting from Roadsurfer via Ashby

Station Service Specialist (m/f/d)
Why roadsurfer?
TEAM SPIRIT & TEAM EVENTS: Enjoy a friendly atmosphere with flat hierarchies, lots of fun, and great team spirit – plus regular team events like sports sessions, BBQs, or simply an after-work drink at your station.
CAMPER BUDGET: You’ll receive an annual free rental for our campers so you can experience the #happyroadsurfing lifestyle yourself.
DISCOUNTS & BENEFITS: Take advantage of our corporate benefits platform, the Travel Industry Card, and Family & Friends discounts.
The Role – Your Passion
You welcome our customers during the pick up and return of their camper with a bright smile and make their roadsurfer journey unforgettable.
You explain and personally hand over our campers to the customers.
You roll up your sleeves and take care of the thorough cleaning inside and outside of our campers.
You support the station team with all daily tasks and ensure our #happyroadsurfers start their holiday with a smile.
What you need to surf the wave with us
You are absolutely hands on and always ready to help.
Ideally, you already bring experience in customer service.
Driving licence category B.
Good English skills.
Your contract
YOUR CONTRACT: Full-time: 40h/week
YOUR SALARY: 2.750€/month
YOUR PLACE OF WORK: Spinnerij 17, 1185 ZN Amstelveen
Ready to surf?
We look forward to receiving your application! If you have any questions, feel free to reach out to us at team@roadsurfer.com, and we will get back to you as soon as possible. Please apply exclusively via our application tool – this ensures nothing gets lost and allows us to process your application quickly.
ABOUT #ROADSURFER
We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!

Source: Roadsurfer careers (Ashby)