Resource Specialist

Parrish DeVaughn
Oklahoma City, US
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with records retrieval experience who thrive in a high-volume legal environment and are based in Oklahoma City.

Best fit for

  • Candidates with prior records retrieval experience and a focus on medical billing accuracy
    — “Prior experience in Records Retrieval preferred.”
  • Individuals comfortable with fast-paced legal workflows and client support
    — “thrives in a high-volume, fast-paced environment”
  • Professionals based in Oklahoma City or willing to relocate for a mission-driven firm
    — “the role will be based in our Oklahoma City, Oklahoma, office.”

Things to consider

  • The role requires managing multiple requests and maintaining strict follow-up protocols.
    — “Monitor outstanding requests and follow up on missing or delayed records and billing information.”
  • Candidates must be able to identify and resolve discrepancies in billing and insurance data.
    — “Research and address discrepancies involving medical bills, insurance payments, and account balances.”

How to stand out

  • Emphasize experience with medical records and insurance documentation in your resume and interview responses.
    — “Request itemized medical bills and explanations of benefits from medical providers and insurance carriers.”
  • Showcase your ability to manage multiple tasks and maintain organized records.
    — “Maintain accurate and up-to-date financial and case records.”
  • Highlight your communication skills with vendors and insurance carriers.
    — “Communicate with medical providers, insurance carriers, and retrieval vendors regarding outstanding or incomplete requests.”
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • setting up client files
  • obtaining medical records
Typical background
prior experience in records retrieval

Skills & requirements

Required

Medical Records ManagementFinancial TransactionsCase ManagementCommunication

Preferred

Legal Background

Stack & domain

Medical BillingRecords RetrievalMicrosoft Office SuiteCommunicationAttention To DetailHealthcareLegal

About the role

Original posting from Parrish DeVaughn via Greenhouse

About Us: 

Parrish DeVaughn Injury Lawyers is an established and growing law firm dedicated exclusively to representing injured Oklahomans. Injuries can happen when and where we least expect them. At Parrish DeVaughn, our Oklahoma personal injury lawyers have built successful claims for people hurt in a variety of scenarios, including car crashes, dog bites, and premises liability claims. Join us in our dedication to helping our injured clients in every way we can.

Purpose:

Parrish DeVaughn seeks a full-time Resource Specialist who thrives in a high-volume, fast-paced environment and is passionate about supporting personal injury attorneys and helping clients navigate the legal system. The primary purpose of this role is to set up client files quickly and efficiently, obtain medical records and other records for client files, and ensure the best legal services possible are provided for the benefit of the client and growth of the firm. The role will be based in our Oklahoma City, Oklahoma, office. 

This position comes with a competitive hourly salary and benefits, growth opportunities, supportive leadership, and a mission-driven culture centered on making a difference. 

Key Responsibilities:

Request itemized medical bills and explanations of benefits from medical providers and insurance carriers.

Review medical billing documentation for accuracy, completeness, and consistency.

Record medical charges and insurance-related activity within the firm's case-management system.

Enter payments, insurance adjustments, contractual adjustments, write-offs, and other financial transactions.

Manage medical-record and billing requests from the initial submission through final receipt.

Monitor outstanding requests and follow up on missing or delayed records and billing information.

Communicate with medical providers, insurance carriers, and retrieval vendors regarding outstanding or incomplete requests.

Maintain accurate and up-to-date financial and case records.

Identify missing, inaccurate, duplicate, or inconsistent billing information.

Research and address discrepancies involving medical bills, insurance payments, and account balances.

Support the accurate collection, review, processing, and documentation of medical billing and insurance information associated with client matters.

Qualifications:

Prior experience in Records Retrieval preferred.

Bachelor's Degree preferred.

Computer skills required: Microsoft Office Suite.

Strong written and verbal communication skills required.

Source: Parrish DeVaughn careers (Greenhouse)

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