Retail Key Holder - Part Time (Backcountry)

CSC Generation
Boulder Backcountry Retail Store +3 more
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for retail professionals who manage store operations and prioritize customer service, with a preference for candidates experienced in outdoor retail and able to work flexible hours in Boulder, CO.

Best fit for

  • Retail professionals with experience managing store operations and delivering personalized customer service.
    — “managing the store during scheduled shifts, opening and closing the store, handling cash and credit card transactions”
  • Candidates with a passion for outdoor activities and a track record in training and mentoring new team members.
    — “passion for outdoor activities and possess excellent communication and interpersonal skills”
  • Individuals capable of multitasking and maintaining a high level of attention to detail in a dynamic environment.
    — “Ability to manage multiple tasks and prioritize effectively”

Things to consider

  • The role demands physical stamina and the ability to lift up to 50 lbs regularly.
    — “Ability to lift and/or move merchandise weighing up to 50 lbs.”
  • Candidates must be available for evenings, weekends, and holidays, which may impact work-life balance.
    — “Must be able to work a flexible schedule, including evenings, weekends and holidays”

How to stand out

  • Highlight experience with POS systems and inventory management in your resume and interview responses.
    — “experience with Point-of-Sale systems is a plus”
  • Emphasize your ability to lead and mentor others, especially if you have prior training experience.
    — “Train and mentor new team members”
  • Showcase your organizational skills by providing examples of maintaining accurate inventory levels.
    — “Maintain accurate inventory levels, conduct regular inventory audits”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Successfully managed store operations during shifts
  • Maintained accurate inventory levels
  • Provided exceptional customer service
Typical background
RetailCustomer ServiceSales

Skills & requirements

Required

Retail ManagementCustomer ServiceInventory ManagementCash HandlingPOS System ManagementTeam Leadership

Preferred

SalesforceRetail SalesPoint-of-sale Systems

Stack & domain

CommunicationInterpersonal SkillsRetail

About the role

Original posting from CSC Generation via Lever

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. 

The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills. 

We are seeking a highly motivated and experienced Key Holder to join our team. The Key Holder will be responsible for managing the store during scheduled shifts, opening and closing the store, handling cash and credit card transactions, managing inventory, and providing excellent customer service to our valued customers.  

What you get to do every day::

  • Assist the Store Manager in opening and closing the store  
  • Ensure the store is properly secured and alarm systems are functioning correctly  
  • Manage cash and credit card transactions, and perform daily cash reconciliations  
  • Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager  
  • Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges  
  • Maintain a clean, organized and attractive store appearance  
  • Assist in the execution of and ensure daily tasks are completed  
  • Train and mentor new team members  
  • Perform other duties as assigned by the Store Manager and Assistant Store Manager  

What you bring to the role::

  • High school diploma or equivalent 
  • Minimum of 2 years of experience in retail sales or customer service 
  • Strong communication and interpersonal skills 
  • Ability to manage multiple tasks and prioritize effectively 
  • Ability to work in a fast-paced and dynamic environment
  • Must be able to work a flexible schedule, including evenings, weekends and holidays
  • Basic computer skills, and experience with Point-of-Sale systems is a plus 

Physical Requirements::

-

Ability to communicate verbally and work cooperatively with associates and customers

-

Ability to remain standing for up to 5 hours at a time

-

Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor

-

Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor

-

Ability to lift and/or move merchandise weighing up to 50 lbs.

-

Ability to ascend/descend ladders to retrieve and/or move merchandise

-

Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

-

Must have a flexible schedule, including availability for nights, weekends, and holidays.

-

Regular and predictable attendance

CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact hrbenefits@cscshared.com.

Employment is contingent on a background check, including verification of prior employment dates.

Source: CSC Generation careers (Lever)

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