Retail Lead, Sales Development

Instacart
ON +1 more
Remote

Who this role is best for

Aimed at senior sales professionals with a background in eCommerce or retail who can build and lead high-performing teams in a remote setup across specific Canadian provinces.

Best fit for

  • Senior sales leaders with a track record of coaching and developing early career professionals in the retail or eCommerce space.
    — “History of developing early career professionals
  • Candidates who have experience managing sales teams and optimizing sales processes in fast-paced environments.
    — “Process and data driven, with proven sales funnel optimization success
  • Individuals who have demonstrated success in implementing activity metrics and coaching cold outreach strategies.
    — “Demonstrated success implementing activity metrics and effectively coaching cold outreach

Things to consider

  • The role is limited to specific provinces in Canada despite being remote.
    — “Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
  • Performance-based incentives are a key component of compensation, not guaranteed.
    — “Sales incentive pay is contingent on performance

How to stand out

  • Highlight your experience in coaching and leading teams to exceed sales targets.
    — “History of exceeding sales goals and quota
  • Emphasize your ability to translate industry trends into actionable sales strategies.
    — “Key business and industry trends are tracked and translated into coaching moments
  • Demonstrate your capability to manage and close small business retail opportunities.
    — “Retailer relationships are built and maintained at the highest value accounts
  • Illustrate your experience in building scalable processes with cross-functional teams.
    — “Cross-functional partnerships are strengthened to develop scalable processes
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • building a high-performing SDR team
  • achieving quarterly sales targets
Typical background
sales management experiencesales or business development background

Skills & requirements

Required

Sales ManagementSales Best PracticesCold OutreachCross-functional Coordination

Preferred

Ecommerce Industry ExperienceSMB Sales Experience

Stack & domain

Sales ManagementSales Best PracticesCold OutreachRetail And Ecommerce LandscapeSales Funnel OptimizationActivity MetricsCoachingProblem-solvingCross-functional CollaborationHigh-growth ClimateSMB SalesRetail Or Ecommerce BackgroundSalesRetailEcommerceSales DevelopmentSales CoachingSales Process Improvement

About the role

Original posting from Instacart

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Why this role is on the menu

Instacart's Retail SDR team is scaling fast, and the difference between a team that meets targets and one that consistently exceeds them comes down to who is leading it. Without this role, a growing team of Retail SDRs lacks the coaching, process discipline, and cross-functional coordination needed to identify, qualify, and close independent retailers at the pace our expansion demands. Twelve months from now, this person will have built a high-performing SDR team that is hitting quarterly qualified meeting and sales targets, tightened the sales funnel, and made Instacart a more efficient and effective engine for bringing new retail partners onto the platform.

What you'll cook up in your first year

A team of Retail SDRs consistently achieves quarterly qualified meeting and sales targets, supported by hands-on coaching in sales best practices, cold outreach, and the retail and eCommerce landscape.

Key business and industry trends are tracked and translated into coaching moments and process improvements that make the team more effective and efficient in a fast-paced, transactional environment.

Retailer relationships are built and maintained at the highest value accounts, with direct involvement in calls and all aspects of the sales cycle to close small business opportunities.

Sales process, collateral, and prospecting capabilities are improved to enable the team to reach more independent retailers faster and with greater precision.

Cross-functional partnerships are strengthened to develop scalable processes that accelerate retailer acquisition and support business growth.

The secret ingredients we're looking for

Must-have pantry staples (Minimum Qualifications)

History of exceeding sales goals and quota

Experience in a sales management environment, or 3 to 4 years of experience in a sales or business development role, preferably in the eCommerce industry

History of developing early career professionals

Process and data driven, with proven sales funnel optimization success

Demonstrated success implementing activity metrics and effectively coaching cold outreach

Optional garnishes (Preferred Qualifications)

Creative problem-solver who excels cross-functionally and in a high-growth climate

SMB sales experience, with retail or eCommerce background a plus

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan.

Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN$112,500—$118,750 CADOTE Range$149,000—$157,500 CAD

Source: Instacart careers

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