Retail Visual Key Holder - Full Time - (Backcountry)

Cscgeneration 2
Seattle Backcountry Retail Store +3 more
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have retail management experience and a passion for outdoor activities.

Best fit for

  • Candidates with retail management experience and a history of maintaining organized visual displays
    — “Update the sales floor based on inventory levels and direction from the Visual Team
  • Individuals who thrive in fast-paced environments and have a track record of handling cash and inventory
    — “Manage cash and credit card transactions, and perform daily cash reconciliations
  • Those with a strong background in training and mentoring others in a retail setting
    — “Train and mentor new team members

Things to consider

  • The role requires physical endurance due to frequent lifting and standing for extended periods
    — “Ability to lift and/or move merchandise weighing up to 50 lbs.
  • Candidates must be available for evenings, weekends, and holidays, which may impact work-life balance
    — “Must be able to work a flexible schedule, including evenings, weekends and holidays

How to stand out

  • Highlight experience with Point-of-Sale systems and inventory management in your resume and interviews
    — “experience with Point-of-Sale systems is a plus
  • Emphasize your ability to manage multiple tasks and prioritize effectively in your application materials
    — “Ability to manage multiple tasks and prioritize effectively
  • Showcase your commitment to customer service and your ability to represent inventory visually
    — “Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges
  • Demonstrate your ability to maintain a clean, organized store environment through past work examples
    — “Maintain a clean, organized and attractive store appearance
  • Include examples of seasonal store flips or visual display updates in your resume or interview responses
    — “Complete Store Flips with seasonal inventory changes
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • managed store operations
  • handled cash transactions
  • conducted inventory audits
  • provided customer service
Typical background
retail salescustomer service

Skills & requirements

Required

Retail ManagementCustomer ServiceInventory ManagementVisual Merchandising

Preferred

Point-of-sale SystemsTraining And Mentoring

Stack & domain

Retail SalesCustomer ServiceInventory ManagementPOS SystemsCommunicationInterpersonal SkillsTeamworkProblem SolvingAdaptabilityRetail

About the role

Original posting from Cscgeneration 2 via Lever

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. 

The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills. 

We are seeking a highly motivated and experienced Key Holder to join our team. The Key Holder will be responsible for managing the store during scheduled shifts, opening and closing the store, handling cash and credit card transactions, managing inventory, and providing excellent customer service to our valued customers.  

What you get to do every day::

  • Assist the Store Manager in opening and closing the store 
  • Ensure the store is properly secured and alarm systems are functioning correctly 
  • Manage cash and credit card transactions, and perform daily cash reconciliations 
  • Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager 
  • Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges 
  • Maintain a clean, organized and attractive store appearance 
  • Assist in the execution of and ensure daily tasks are completed 
  • Train and mentor new team members 
  • Perform other duties as assigned by the Store Manager and Assistant Store Manager 

Visual Lead Responsibilities 

  • Update the sales floor based on inventory levels and direction from the Visual Team
  • Upload bi-weekly store photos 
  • Ensure all inventory is represented on the sales floor
  • Maintain visual display packaging locations and organization 
  • Communicate new arrival locations to the team
  • Complete Store Flips with seasonal inventory changes
  • Perform other duties as assigned by the Store Manager and Assistant Store Manager

What you bring to the role::

  • High school diploma or equivalent 
  • Minimum of 2 years of experience in retail sales or customer service 
  • Strong communication and interpersonal skills 
  • Ability to manage multiple tasks and prioritize effectively 
  • Ability to work in a fast-paced and dynamic environment
  • Must be able to work a flexible schedule, including evenings, weekends and holidays
  • Basic computer skills, and experience with Point-of-Sale systems is a plus 

Physical Requirements::

Ability to communicate verbally and work cooperatively with associates and customers

Ability to remain standing for up to 5 hours at a time

Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor

Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor

Ability to lift and/or move merchandise weighing up to 50 lbs.

Ability to ascend/descend ladders to retrieve and/or move merchandise

Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

  • Must have a flexible schedule, including availability for nights, weekends, and holidays

Regular and predictable attendance

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.  

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

Source: Cscgeneration 2 careers (Lever)

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