Sales Associate

Comfrt
Bloomington, MN
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with retail or customer service experience who thrive in a people-first environment and can manage physical demands, particularly in Bloomington, Minnesota.

Best fit for

  • Candidates with retail or customer service experience who prioritize empathy and community engagement in their work approach
    — “We prioritize a people-first approach, treating every customer with empathy, kindness, and professional expertise.”
  • Individuals who are comfortable with both in-person and digital customer engagement and can adapt selling techniques
    — “Adapting selling techniques to meet business needs.”
  • Candidates who are physically capable of handling inventory and maintaining store standards
    — “Must be able to lift up to 40 lbs.”

Things to consider

  • Flexible scheduling is required, including weekends and holidays, which may impact work-life balance.
    — “Ability to work a flexible schedule, including weekends and holidays.”
  • The role involves standing for long periods, which may not be suitable for all physical conditions.
    — “Physical ability to stand for long periods and handle inventory shipments.”

How to stand out

  • Highlight experience in building customer relationships and personalizing service in your resume and interview responses.
    — “Develop lasting customer relationships through personalized service, product expertise, and styling advice.”
  • Emphasize your ability to manage multiple tasks and high-energy environments when discussing your sales skills.
    — “Maintain high energy on the floor, managing multiple customers simultaneously.”
  • Include examples of digital content creation or social media engagement in your application materials.
    — “Participate in creating and sharing digital content (such as short-form videos) to showcase new products and brand stories.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Deliver exceptional customer service
  • Drive sales through product knowledge
  • Maintain high-standard store environment
  • Develop lasting customer relationships
  • Meet sales goals and KPIs
Typical background
Previous experience in retail, customer service, or a fast-paced environment

Skills & requirements

Required

Customer ExperienceSalesBrand AmbassadorRelationship BuildingActive SellingDigital InteractionInventory FlowTransaction ProcessingTeamwork

Preferred

Retail ExperienceCustomer ServiceFast-paced Environment

Stack & domain

RetailCustomer ServiceProduct KnowledgeSocial MediaDigital ContentInventory ManagementPoint Of SaleMaintenanceStrong Verbal CommunicationInterpersonal SkillsAbility To Work A Flexible SchedulePhysical Ability To Stand For Long PeriodsHandle Inventory Shipments

About the role

Original posting from Comfrt via Greenhouse

About Comfrt: 

We are a mental wellness-focused apparel brand dedicated to creating products that provide comfort and ease anxiety. Our mission is to build an authentic community where our retail stores serve as a welcoming space for everyone to find their "comfort zone."

About the Role: 

As a Sales Associate, you are the primary connection between our brand and our community. You are responsible for delivering exceptional customer service, driving sales through product knowledge, and maintaining a high-standard store environment. We prioritize a people-first  approach, treating every customer with empathy, kindness, and professional expertise. We are offering $16-$18/hr for this role based on experience.

Key Responsibilities:

Customer Experience & Sales

Brand Ambassador: Act as a representative of the brand, adhering to styling and service standards while sharing our mission with every guest.

Relationship Building: Develop lasting customer relationships through personalized service, product expertise, and styling advice.

Drive Results: Meet or exceed individual and team sales goals and KPIs (Key Performance Indicators) by providing tailored product recommendations.

Active Selling: Maintain high energy on the floor, managing multiple customers simultaneously and adapting selling techniques to meet business needs.

Social Media & Engagement

Digital Interaction: Assist in brand-led social media initiatives and in-store activations to engage our online and local communities.

Short-Form Content: Participate in creating and sharing digital content (such as short-form videos) to showcase new products and brand stories.

Operations & Visual Standards

Inventory Flow: Support daily operational tasks including receiving shipments, processing inventory, and managing product movement (must be able to lift up to 40 lbs).

Replenishment: Ensure the sales floor is consistently stocked and organized to maintain brand visual standards.

Transaction Processing: Efficiently handle all point-of-sale (POS) functions, including purchases, returns, exchanges, and online order pickups.

Maintenance: Keep the sales floor and stockroom clean, safe, and organized according to company policy.

Teamwork & Professionalism

Collaboration: Foster a positive, trust-based work environment by supporting teammates in all functional areas.

Development: Participate in training programs and brand initiatives; be open to feedback to continuously improve performance.

Professionalism: Maintain a calm and professional demeanor, especially during high-traffic periods.

Qualifications: 

Previous experience in retail, customer service, or a fast-paced environment is preferred.

Strong verbal communication and interpersonal skills.

Ability to work a flexible schedule, including weekends and holidays.

Physical ability to stand for long periods and handle inventory shipments.

Reasonable Accommodations & Diversity Statement

Religious Accommodations: Comfrt provides reasonable accommodations for religious beliefs, observances, and practices, including requests for time off, in accordance with applicable laws.

Physical Requirements: Essential physical requirements for this role are listed below. The company will provide reasonable accommodations to enable individuals with disabilities to perform these essential functions, provided it does not cause undue hardship to the business.

Source: Comfrt careers (Greenhouse)

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