Sales Development Representative

NICE

London, United Kingdom

Career-pivot friendly

Who this role is best for

Aimed at entry-level to mid-level sales professionals with a proactive mindset who thrive in a collaborative, territory-focused environment.

Best fit for

Candidates with a background in outreach and a demonstrated ability to engage with senior-level stakeholders
— “speaking to senior-level decision-makers”
Individuals who are self-driven and can manage multiple tasks with a focus on results
— “Driven by results, hungry to grow, and excited to be part of a winning team”
Professionals who are comfortable with CRM tools and data-driven prospecting methods
— “Familiarity with CRM systems (Salesforce experience is a plus)”

Things to consider

The role requires a high level of self-motivation and independent task execution.
— “Self-motivated with good time management and a proactive approach”
Candidates must be prepared to commit to a territory-based prospecting strategy.
— “Generating new business opportunities through strategic prospecting in your assigned territory (EMEA)”

How to stand out

Highlight prior experience with outreach tools like LinkedIn Sales Navigator in your resume.
— “Outreach LinkedIn Sales Navigator”
Demonstrate a track record of hitting or exceeding call and lead generation goals.
— “Hitting or exceeding your monthly goals for discovery calls and qualified opportunities”
Emphasize your ability to research and identify key stakeholders effectively.
— “research companies, identify key stakeholders, and craft targeted outreach strategies”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Generate new business opportunities through strategic prospecting
Book discovery calls with Account Executives
Nurture early-stage prospects
Log activities and insights accurately
Hit or exceed monthly goals for discovery calls and qualified opportunities

Typical background

Experience in sales development or related rolesFamiliarity with CRM systems

Skills & requirements

Required

Sales DevelopmentProspectingCRM SystemsCommunicationTime ManagementProduct KnowledgeCollaboration

Preferred

Linkedin Sales NavigatorSmart Prospecting Tools

Stack & domain

CRM SystemsSalesforceProduct KnowledgeSalesProspectingDiscovery CallsLead EngagementAccount StrategiesTraining And DevelopmentCommunicationCuriosityQuestioning SkillsSelf-motivationTime ManagementProactive ApproachCustomer EngagementCRMSales Development

About the role

Original posting from NICE via Greenhouse

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
We’re looking for a Sales Development Representative (SDR) to join our high-performing EMEA team. You’ll be the first point of contact with potential customers — introducing them to NICE, uncovering their needs, and booking discovery calls with our Account Executives (AEs).
You’ll research companies, identify key stakeholders, and craft targeted outreach strategies that open doors and create genuine sales opportunities. From day one, you’ll be supported by mentors, training, and a tam that wants to see you succeed.
How will you make an impact?
Generating new business opportunities through strategic prospecting in your assigned territory (EMEA).
Reaching out to key decision-makers, sparking interest in NICE’s product suite, and booking discovery calls with AEs.
Nurturing early-stage prospects to keep the pipeline warm and ready for future engagement.
Logging your activities, insights, and lead interactions accurately in our CRM tools.
Hitting or exceeding your monthly goals for discovery calls and qualified opportunities.
Gaining and maintaining strong product knowledge across NICE’s solutions.
Collaborating closely with regional sales teams to align on account strategies.
Participating in training and development to continually sharpen your skills.
Have you got what it takes?
Confident communication, especially when speaking to senior-level decision-makers.
Natural curiosity and strong questioning skills to uncover real needs.
Self-motivated with good time management and a proactive approach.
Familiarity with CRM systems (Salesforce experience is a plus).
Driven by results, hungry to grow, and excited to be part of a winning team.
You will have an advantage if you also have:
Outreach
LinkedIn Sales Navigator
Other tools that support smart prospecting and lead engagement
What's in it for you?
This isn’t just another sales role. It’s a launchpad. You’ll gain valuable experience, accelerate your career, and be part of a global team that celebrates bold ideas and big wins. We also offer NICE-FLEX, our flexible working model, to help you thrive both professionally and personally.
Requisition ID: 11840
Reporting into: Manager, Sales Development
Job type: Individual contributor.
#LI-Hybrid
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Source: NICE careers (Greenhouse)