Sales Development Representative

Outreach
London, United Kingdom
On-siteCareer-pivot friendly

Who this role is best for

Geared toward mid-level professionals comfortable with outbound prospecting and AI tools, working in a collaborative environment focused on EMEA sales.

Best fit for

  • Mid-level professionals with experience in outbound prospecting and AI-driven research tools
    — “Identify and engage senior decision-makers (C-suite, VPs, Directors) across EMEA organisation using a multi-channel approach
  • Candidates who thrive in collaborative settings and support shared team success
    — “A driven team player; someone who thrives on shared wins, actively lifts others up
  • Individuals who can adapt quickly to new technologies and maintain accurate CRM records
    — “You pick up new tools quickly and apply them with confidence; Salesforce, LinkedIn Navigator, and AI-powered prospecting tools included

Things to consider

  • High call volume is expected, with 45+ outbound calls daily to EMEA prospects
    — “making 45+ outbound calls each day to prospective clients in the EMEA Segment
  • The role involves handing over qualified opportunities to Account Executives
    — “before handing over opportunities to Account Executives

How to stand out

  • Highlight experience with AI tools in research and outreach in your resume and interviews
    — “You've used AI tools in your day-to-day work and know how they can speed up research
  • Emphasize your ability to adapt and learn new tools quickly, especially Salesforce and LinkedIn Navigator
    — “You pick up new tools quickly and apply them with confidence; Salesforce, LinkedIn Navigator
  • Showcase your resilience and empathy in handling objections and understanding customer needs
    — “Resilient in the face of objections and rejection; Demonstrate empathy for customers' struggles
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Junior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Identify and engage senior decision-makers
  • Lead discovery conversations
  • Maintain clean and accurate data in Salesforce
Typical background
Experience in sales development

Skills & requirements

Required

ProspectingDiscovery ConversationsCRM ManagementMarket Intelligence

Preferred

AI ToolsOutreach AI Agents

Stack & domain

ProspectingEngagementOutbound CallsAI AgentsResearchAccount MappingSequencingCRM ManagementMarket IntelligenceSalesCustomer EngagementConversation IntelligenceAssistive AISalesforceLinkedin NavigatorAi-powered ProspectingDiscovery ConversationsQualificationCollaborationPipeline ManagementRevenue TeamsEMEA

About the role

Original posting from Outreach via Lever

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. 

Your Daily Adventures Will Include:

  • Prospect & Engage: Identify and engage senior decision-makers (C-suite, VPs, Directors) across EMEA organisation using a multi-channel approach (email, phone, LinkedIn, and events), including making 45+ outbound calls each day to prospective clients in the EMEA Segment 
  • Outreach AI Agents: Use Outreach AI Agents to research potential customers, account map and sequencing 
  • Qualification: Lead discovery conversations to assess business needs, timelines, and fit before handing over opportunities to Account Executives 
  • Collaboration: Partner with regional marketing and sales teams to refine messaging, share market insights, improve conversion rates, and organise pipeline handoffs with Account Executives for qualified meetings
  • CRM Management: Maintain clean and accurate data in Salesforce to track engagement and pipeline performance
  • Market Intelligence: Stay current on global market trends, competitive activity, and industry changes that influence buying behaviour

Our Vision of You:

  • You pick up new tools quickly and apply them with confidence; Salesforce, LinkedIn Navigator, and AI-powered prospecting tools included
  • You've used AI tools in your day-to-day work and know how they can speed up research, sharpen outreach, and free you up to focus on the conversations that matter and you're excited to keep growing that skill as our tools evolve
  • Ability to think on your feet in a conversation and answer unexpected questions with ease
  • Demonstrate empathy for customers' struggles and obstacles
  • Resilient in the face of objections and rejection
  • A driven team player; someone who thrives on shared wins, actively lifts others up, and shows up as an engaged contributor in group settings
  • A driven individual with a desire to succeed
  • Naturally inquisitive, with the ability to compose compelling messaging to prospects

Why You’ll Love It Here

● 25 days holiday + 8 bank holidays

● Outreach contributes with monthly contribution towards your pension

● Private medical care for employee and spouse/family with Program Health Plus

● Cashplan is offered through Medicash to help offset out of pocket medical related expenses

● Dental coverage

● Life insurance at 4x annual salary

● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave

● A parental leave program that includes not just extended time off but options for a paid night nurse

● Opportunity to be part of company success via equity program

● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military

● Employee referral bonuses to encourage the addition of great new people to the team

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Source: Outreach careers (Lever)

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