Sales Development Representative

Tebi
Milan, Italy
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with a hospitality industry background who thrive in fast-moving startup environments and are fluent in English and Italian.

Best fit for

  • Candidates with a hospitality industry background and startup experience in SaaS or tech roles
    — “ideally within SaaS/ Tech/ Hospitality or Startup space”
  • Individuals who can act as a bridge between sales and operations in a collaborative startup setting
    — “Collaborate with Ops, Product, and Leadership to remove bottlenecks and improve scaling.”

Things to consider

  • Fluency in both English and Italian is a mandatory requirement for this role
    — “the ideal candidate will be fluent in English and Italian”
  • The role necessitates a high level of independent initiative and ownership of conversion targets
    — “Hit conversion targets across the stages of the funnel that are in your responsibility.”

How to stand out

  • Highlight region-specific hospitality outreach experience and CRM management in your resume
    — “Own top of the funnel activity for a dedicated region.”
  • Emphasize your experience in market research and competitive analysis in your application materials
    — “Do market research and competition analysis to identify opportunities within your region.”
  • Demonstrate your understanding of the restaurant software ecosystem and its challenges
    — “It’s a mess, and we are fixing it.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • hit conversion targets
  • build trusted relationships with the hospitality network
  • maintain high CRM hygiene
Typical background
0-1 years of experience in Sales, Sales Operations or Customer-facing roles

Skills & requirements

Required

SalesCustomer-facing ActivitiesCommunication And Interpersonal SkillsEntrepreneurial Mindset

Preferred

Passion For Hospitality Industry

Stack & domain

CommunicationLeadershipHospitality

About the role

Original posting from Tebi via Ashby

ABOUT US

Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.

Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, and more countries soon, love running on Tebi.

About the Role

We're looking for an ambitious Sales Development Representative to join our team. You’ll be at the heart of our growth engine - managing the beginning of our sales cycle, directly driving our business and revenue growth by bringing in new customers.

In this role, you’ll blend your people and communication skills with passion to make hospitality businesses more smooth in their operations. You will act as the first point of contact for the new merchants, working collaboratively with internal departments to ensure we are not just winning business, but building long-term value and market share.

What You’ll Do

Our sales are not your typical SaaS or office sales. We meet our customers where they operate. In this role you will:

  • Own top of the funnel activity for a dedicated region.
  • Hit conversion targets across the stages of the funnel that are in your responsibility.
  • Communicate our value and mission to our prospective partners, build trusted relationships with the hospitality network in the region.
  • Do market research and competition analysis to identify opportunities within your region.
  • Collaborate with Ops, Product, and Leadership to remove bottlenecks and improve scaling.
  • Ensure smooth handoff to Success following close to drive activation and ongoing performance.
  • Maintain high CRM hygiene to enable the best handover to the sales and success team.

What You’ll Need

  • 0-1 years of experience in Sales, Sales Operations or Customer-facing roles ideally within SaaS/ Tech/ Hospitality or Startup space.
  • Passion for the hospitality industry and customer-facing activities is a strong plus.
  • Willingness to roll up your sleeves and “Leave your ego at the door” mentality
  • Self-motivated with the ability to work independently and as part of a team in a fast-paced startup environment.
  • Strong communication and interpersonal skills to effectively engage with customers and internal stakeholders.
  • Entrepreneurial mindset: you thrive in fast-moving environments, love building from scratch, and bias toward action.
  • The ideal candidate will be fluent in English and Italian

If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.

Benefits:

  • Start-up Equity
  • Competitive Salary
  • Flexible time-off
  • Team events

What is Restaurant Software?

Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.

From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.

How we use AI at Tebi

We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.

At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.

Source: Tebi careers (Ashby)

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