Sales Development Representative

Zscaler
Tokyo +1 more
On-siteCareer-pivot friendly

Who this role is best for

Aimed at mid-level sales professionals with outbound experience who thrive in collaborative, customer-centric environments in Tokyo.

Best fit for

  • Candidates with outbound sales experience and a customer-focused mindset in the cybersecurity domain
    — “Customer-oriented background required (sales, support, customer service)”
  • Individuals experienced in using CRM systems to track and organize sales activities
    — “Utilizing the CRM to maintain accurate activity, contact, and account information of all customers and prospects”

Things to consider

  • The role requires a strong ability to communicate in Japanese, with English used for global collaboration
    — “Native or fluent language ability in Japanese and at least conversation-level English language ability.”
  • Candidates should be prepared for a full-time commitment in Tokyo, with no mention of remote flexibility
    — “Zscaler is committed to providing equal employment opportunities to all individuals.”

How to stand out

  • Highlight CRM system experience, especially Salesforce, in your resume and interview responses
    — “Experience with CRM systems (preferably salesforce.com)”
  • Demonstrate your ability to prospect and qualify leads through outbound methods
    — “Researching and prospecting into organizations by emailing, calling, networking and other creative means to lead early stage pipelines”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • researching and prospecting into organizations
  • qualifying and scheduling well qualified appointments
  • utilizing the CRM to maintain accurate activity, contact, and account information
Typical background
salessupportcustomer service

Skills & requirements

Required

SalesCustomer-oriented BackgroundAccount DevelopmentOpportunity QualificationPre-call PlanningCall Structure/controlTime And Territory Management

Preferred

CRM SystemsOutbound-focused Sales PositionVerbal Communication Skills In Business English

Stack & domain

CRM SystemsSalesforce.comOutbound-focused SalesVerbal Communication Skills In Business EnglishCustomer-orientedAccount DevelopmentOpportunity QualificationPre-call PlanningCall Structure/controlTime And Territory ManagementCybersecurity

About the role

Original posting from Zscaler via Greenhouse

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Zscaler has an incredible story to tell, and our Marketing team is committed to sharing it in compelling and expressive ways. Our storytellers, analysts, strategists, and designers are attentive and dedicated to teaching our audience to think about cybersecurity like they never have before. You'll collaborate with diverse, creative people around the globe to hone the Zscaler brand, increase awareness and demand, support partnerships, and drive home big wins for the world's cloud security leader and our customers worldwide.

We're looking for an experienced Sales Development Representative to join our Sales Development team in Japan. Reporting to the Senior Manager, Sales Development, you'll be responsible for:

Researching and prospecting into organizations by emailing, calling, networking and other creative means to lead early stage pipelines

Qualifying and scheduling well qualified appointments with main decision makers within "targeted" companies through inbound and outbound leads

Utilizing the CRM to maintain accurate activity, contact, and account information of all customers and prospects 

What We're Looking for (Minimum Qualifications)

Bachelor's degree or relevant experience

Customer-oriented background required (sales, support, customer service)

Skills in account development, opportunity qualification, pre-call planning, call structure/control, or time and territory management

Native or fluent language ability in Japanese and at least conversation-level English language ability.

What Will Make You Stand Out (Preferred Qualifications)

Experience with CRM systems (preferably salesforce.com)

Experience in outbound-focused sales position

Good Verbal communication skills in business English

#LI-Hybrid

#LI-JK3

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans

Time off plans for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Source: Zscaler careers (Greenhouse)

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