Sales Development Representative (Inbound and Outbound)

Simpplr
Redwood City +1 more
HybridCareer-pivot friendly

Who this role is best for

Candidates with outbound sales experience and strong communication skills will find this hybrid or remote role at a growing company.

Best fit for

  • Candidates with outbound sales experience and a track record of meeting quotas
    — “Proven track record of quota and KPI attainment”
  • Individuals who excel in personalizing outreach and decoding prospect needs
    — “Demonstrated strong problem-solving skills to help decode a prospect's pain points through a short conversation”
  • Candidates who thrive in hybrid or remote work environments with in-person collaboration
    — “Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis.”

Things to consider

  • The role may require in-office presence depending on the work arrangement assigned.
    — “Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time.”
  • Candidates must be prepared to avoid AI tools during the interview process.
    — “We ask that you do not use AI tools ... during your interview”

How to stand out

  • Highlight your ability to manage both inbound and outbound sales processes efficiently.
    — “Manage inbound leads with urgency ... and initiating contact with prospective customers”
  • Emphasize your experience with multi-channel outreach and personalization techniques.
    — “Execute multi-channel outbound prospecting campaigns ... delivering highly personalized outreach”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Generating new business opportunities
  • Achieving monthly quotas
  • Executing multi-channel outbound prospecting campaigns
  • Evangelizing Simpplr
Typical background
Sales DevelopmentOutbound Prospecting

Skills & requirements

Required

Sales DevelopmentOutbound ProspectingInbound Lead QualificationCold OutreachSales CyclesSales MetricsSales EnablementSales Process

Preferred

Ai-powered IntranetDigital Workplace

Stack & domain

Sales DevelopmentProspectingCold OutreachLead QualificationSales ClosersCommunicationProblem-solvingTime ManagementProduct PresentationCustomer NeedsSales Accepted OpportunitiesSales Qualified OpportunitiesDrivenPersistentWinning ResultsVerbal CommunicationWritten CommunicationCustomer ServiceTeamworkLeadershipSalesInbound SalesOutbound SalesSales Development LifecycleSales PipelineCustomer Engagement

About the role

Original posting from Simpplr via Greenhouse

Who We Are

Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com.

The Opportunity

We are looking for a Sales Development Representative to join our team!

At Simpplr, we know that the key to growth is a high-performing sales team. That’s why we’re seeking a qualified sales development representative (SDR) to identify, engage, and qualify both inbound and outbound prospects who could benefit from our products and services. As the first line of communication with potential customers, the ideal SDR understands the full sales development lifecycle—from outbound prospecting and cold outreach to inbound lead qualification—and excels at starting new relationships and setting up sales closers for success. The SDR should be a quick learner who has strong communication skills and an ability to showcase our offerings compellingly.  We’re looking for people who show grit, stay persistent through challenges, and consistently push toward winning results.

Your Job Responsibilities

What you will be doing:

Manage inbound leads with urgency, promptly qualifying and initiating contact with prospective customers.Generate new business opportunities to fuel the sales pipeline

Execute multi-channel outbound prospecting campaigns (cold calling, email, LinkedIn, and other social outreach)

Execute targeted outbound strategies by leveraging intent signals and delivering highly personalized outreach.

Evangelize Simpplr both internally and through your inbound and outbound efforts

Achieve monthly quotas of sales accepted opportunities and sales qualified opportunities (Stage 2 & Stage 4)

Your Skillset

What makes you a great fit for our team:

6+ months of SDR outbounding experience 

Proven track record of quota and KPI attainment

A driven individual who thrives on success and winning

You have demonstrated strong verbal and written communication skills including responding to inquiries both on the phone and via email

Demonstrated strong problem-solving skills to help decode a prospect's pain points through a short conversation

You have been able to learn, from formalized instruction and also self-discovery, how to best present the benefits of the product you are selling

Ability to understand customer needs and meet those needs with a successful product sale

Shown excellent time management skills and the ability to work in an efficient manner

Our job titles may span more than one career level. The starting base pay for this role is between $57,000 - $65,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity and benefits.

Simpplr is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

#LI-HYBRID

Pay Range$57,000—$65,000 USDYour Voice, Unfiltered:

We value the real you. To ensure a fair and authentic experience for everyone, we ask that you do not use AI tools (such as real-time answer generators, transcription apps, or note-taking bots) during your interview

Our process is designed to hear your unique story, thought process, and lived experience in real-time. Use of unauthorized AI tools may result in disqualification, as we want to ensure every candidate is evaluated on their own individual merits. We’re excited to meet the person behind the resume!

If you need assistive technology or AI tools for accessibility (e.g., live captioning), please notify your recruiter in advance. We are committed to providing an inclusive interview experience.

Simpplr’s Hub-Hybrid-Remote Model:

At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want.

Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time.

Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. 

Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met. 

Source: Simpplr careers (Greenhouse)

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