Sales Operations and Planning Specialist (Austin, TX)

SK hynix America

Austin, TX

On-siteCareer-pivot friendly

Who this role is best for

Sales Operations and Planning Specialists with semiconductor industry experience and bilingual capabilities will find this onsite role in Austin, TX, suits those who thrive in cross-functional collaboration and logistics coordination.

Best fit for

Candidates with 2+ years in semiconductor planning and SAP experience will align well with this role's operational focus.
— “Minimum of 2 years’ experience as a planner and scheduler in the semiconductor industry”
Individuals skilled in data analysis and reporting for sales and logistics will excel in this planning role.
— “Data consolidation and analysis, including but not limited to customer forecast, monthly sales tracking, order backlog”
Bilingual English and Korean speakers will have a distinct advantage in this global company's customer-facing operations.
— “Bilingual in English and Korean is preferred”

Things to consider

This role requires on-site presence in Austin, TX, with limited remote flexibility.
— “Work Model: Onsite”
Candidates must be legally authorized to work in the U.S., as the company participates in E-Verify.
— “Authorized to work in the US”

How to stand out

Highlight your experience managing end-to-end order processes in your resume and interview responses.
— “Order management from entering the order in SAP to the final shipment”
Demonstrate your ability to coordinate with HQ and internal teams on complex logistics and schedules.
— “Maintain communications with HQ on delivery management through the complete logistical cycle”
Showcase your skills in data analysis and reporting, particularly for sales and inventory metrics.
— “Data consolidation and analysis, including but not limited to customer forecast, monthly sales tracking”
Emphasize your ability to work in multicultural environments and liaise with diverse teams.
— “Being able to work in a multi-cultural environment”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Maintain customer data
Coordinate with corporate headquarters
Provide ad hoc reporting

Typical background

Sales operationsLogistics

Skills & requirements

Required

Order ManagementCustomer CommunicationLogisticsInventory ManagementData AnalysisSales Operations

Preferred

Bilingual In English And KoreanSAP For Sales Operations

Stack & domain

SAPSales OperationsLogisticsInventory ManagementCustomer Data ManagementOrder ManagementProduct PlanningRMASample DistributionSales AnalysisCommunicationTeamworkProblem-solvingCustomer ServiceData ConsolidationAnalysisReportingLiaisonCoordinationSemiconductor Industry

About the role

Original posting from SK hynix America via Greenhouse

About SK hynix America:
At SK hynix America, we are at the forefront of semiconductor innovation. As a global leader in HBM, DRAM, and NAND flash technologies, we develop the advanced memory solutions powering everything from advanced mobile technology to massive AI data centers. With major investments in the U.S. and a leading position in the global AI revolution, we build the critical infrastructure of the digital landscape and remain committed to sustainable operations. We invite innovative minds to be part of our journey. Here, you will be part of a collaborative team pioneering the next generation of memory technologies, expanding our market footprint, and defining the future of computing.
Work Model: Onsite
Responsibilities:
Direct interaction with customers for order acknowledgement and delivery schedule
Order management from entering the order in SAP to the final shipment
Maintain communications with HQ on delivery management through the complete logistical cycle from factory to customer
Work closely with Sales Account Managers, Operations, Accounting, and Logistics
Secure customer data to open new accounts or to increase credit limits
Liaison between Customers and Operations
Maintain an open line of communication with customers to ensure product requirements are met on time
Hub reconciliation
Ad hoc and interval reporting on business progress
Will coordinate with corporate headquarters to ensure materials are provided according to schedules
Will provide input to management, marketing, and sales on current product support from HQ, backlog issues, and other potential schedule issues
Data consolidation and analysis, including but not limited to customer forecast, monthly sales tracking, order backlog, and other sales-related generation
Product planning and order management
Deliver order creation, RMA, sample distribution, Sales analysis, Sample Distribution
Effectively communicate with technical marketing and sales to resolve open issues in an efficient and timely manner
Qualifications:
Bachelor’s degree (BA/BS) is preferred
Minimum of 2 years’ experience as a planner and scheduler in the semiconductor industry
Bilingual in English and Korean is preferred
Excellent verbal and written communication skills
Outstanding analytical and interpersonal skills
Strong proficiency with office software, including PowerPoint, Excel, and Word
Experience in SAP for Sales Operations
Experienced with sales operations process, logistics, and inventory management
Being able to work in a multi-cultural environment
Requirement:
Authorized to work in the US
Benefits:
Top Tier health insurance at no employee cost
Paid day offs: Paid Time Off, Company Holidays, Parental Leave, Happy Fridays
401k Matching
Flexible Spending Account (FSA) for Health Care & Dependent Care
Educational reimbursement up to $10,000 per year
Donation Matching and volunteering opportunities
Corporate discount programs
Equal Employment Opportunity:
SK hynix America is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information, or any other status protected under federal, state, or local applicable laws.
In compliance with federal law, SK hynix America also participates in the federal E-Verify program. Upon accepting an offer of employment, all newly hired individuals will be required to complete Form I-9, which includes verifying identity and legal authorization to work in the United States. Please review the official government posters detailing your rights and protections prior to applying:
E-Verify Participation Poster (Bilingual English & Spanish)
IER Right to Work Poster (English)
IER Right to Work Poster (Spanish)

Source: SK hynix America careers (Greenhouse)