Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from EOS
Our Company
EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s largest industry leaders. We deliver forward‑thinking solutions built on multi‑domain architecture, operating at speed and scale while maintaining high standards.
Customer satisfaction and quality are central to everything we do, and we invest in the people who make that possible.
Global simplicity. Trusted transparency.
What You Will Do
As a Sales Operations Associate, you will support the commercial process that moves customer quotes from request through to delivery. This is an early‑career, hands‑on role offering structured training, close support from experienced colleagues, and clear opportunities to grow responsibility over time.
Key Responsibilities
Support the end‑to‑end quote process from initial customer enquiry through to quote submission and invoicing
Assist with bid registrations on OEM platforms (such as Cisco CCW and equivalent tools), ensuring accuracy and timely submission
Liaise with distribution partners to request pricing, track responses, and support competitive quote creation
Build and maintain quotes in Sage X3 (or equivalent systems), ensuring correct pricing, part numbers, and commercial details
Maintain accurate and up‑to‑date records of quotes, pricing data, and customer communications across systems
Support reviews of completed quotes and projects to identify learning opportunities and process improvements
Work closely with Account Management to help respond to customer questions relating to quotes, pricing, and timelines
Assist with project invoicing and support Finance in resolving basic billing queries
Develop product and solution knowledge across networking and audio‑visual hardware over time
Essential Criteria
Some experience or education in a business, commercial, or customer‑facing environment (degree, post‑secondary qualification, internship, placement year, or entry‑level role)
Interest in sales operations, commercial processes, or working within a technology‑led business
Strong attention to detail, particularly when working with pricing, data, and documentation
Good organisational skills and the ability to manage multiple tasks with guidance and support
Clear and professional written and verbal communication skills
A proactive and curious mindset, with willingness to learn, ask questions, and act on feedback
Basic to intermediate proficiency in Microsoft Excel and Microsoft Office tools
Comfortable working in a fast‑paced environment as part of a wider team
Desirable Criteria
Exposure to ERP, CRM, or quoting systems such as Sage X3 or similar
Some familiarity with technology, hardware, networking, or audio‑visual products
Experience in a reseller, VAR, or technology services environment (including internships or part‑time roles)
Belonging at EOS
At EOS IT Solutions, we believe diverse perspectives strengthen our business. We are committed to creating an inclusive environment where everyone feels respected, supported, and able to succeed. We welcome applications from all backgrounds and experiences and are dedicated to fairness throughout our hiring process and beyond.
#INDEMEA
Source: EOS careers