Sales Program Manager

Vanderbilt University
Nashville, TN
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in business development for higher education programs and a track record of managing complex sales pipelines.

Best fit for

  • Candidates with experience in higher education sales and a background in managing client relationships across multiple departments
    — “Develop relationships with Vanderbilt schools, departments, and external organizations to generate referrals and new business.”
  • Professionals who have driven revenue growth through customized program development and proposal management
    — “Prepare and present quotes, proposals, pricing, and program packages.”
  • Individuals with a history of expanding existing accounts through additional services and sessions
    — “Expand existing accounts through increased participation, additional services, sessions, and campus utilization.”

Things to consider

  • The role involves occasional evenings and weekends during peak summer periods, which may affect work-life balance
    — “Ability to work occasional evenings and weekends during peak summer periods.”
  • Candidates should be prepared to manage a heavy workload with multiple priorities in a complex environment
    — “Ability to manage multiple clients and priorities in a complex, cross-functional environment.”

How to stand out

  • Highlight experience in developing customized solutions for clients in sales or business development roles
    — “Develop customized solutions utilizing Vanderbilt’s housing, dining, meeting, event, and other campus resources.”
  • Emphasize your ability to transition sales commitments to operations and support program delivery
    — “Ensure sales commitments and client requirements are accurately transitioned to summer operations.”
  • Showcase your track record in managing the full sales lifecycle from lead generation to renewal
    — “Manages the sales lifecycle from prospecting and lead development through proposal, contracting, planning, program delivery, renewal, and account growth.”
  • Demonstrate skills in client discovery and proposal development with clear examples from your career
    — “Conduct client discovery and develop customized campus solutions.”
  • Quantify your impact on revenue growth and account expansion in your resume or interview responses
    — “Demonstrated ability to develop client relationships, manage opportunities, and support revenue growth.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • new business generation
  • client satisfaction
  • portfolio management
Typical background
Bachelor’s degree and 3–5 years of relevant experience

Skills & requirements

Required

SalesBusiness DevelopmentClient ManagementAccount Management

Preferred

Project ManagementStrategic Planning

Stack & domain

SalesBusiness DevelopmentAccount ManagementClient ServicesHospitalityConferences/eventsHigher Education ProgramsClient ManagementSales Management

About the role

Original posting from Vanderbilt University

Position Summary

The Sales Program Manager drives year-round sales, business development, revenue growth, and client management for Vanderbilt’s Summer Initiatives portfolio. The position manages the sales lifecycle from prospecting and lead development through proposal, contracting, planning, program delivery, renewal, and account growth.

The role focuses on generating new business, expanding existing programs, increasing campus utilization, and developing long-term client relationships. Working with Summer Initiatives leadership and campus partners, the position develops customized solutions utilizing Vanderbilt’s housing, dining, meeting, event, and other campus resources.

Key Responsibilities

Sales & Business Development — 55%

Develop and manage a year-round pipeline of prospective summer programs and partners.Conduct proactive prospecting, outreach, lead qualifications, and relationship development.Identify new markets, clients, partnerships, and revenue-generating opportunities.Manage opportunities from initial lead through proposal, contracting, conversion, and renewal.Conduct client discovery and develop customized campus solutions.Prepare and present quotes, proposals, pricing, and program packages.Build relationships with prospective and returning clients to drive repeat and multi-year business.Expand existing accounts through increased participation, additional services, sessions, and campus utilization.Develop relationships with Vanderbilt schools, departments, and external organizations to generate referrals and new business.Identify opportunities for new program concepts, partnerships, and revenue streams.Maintain accurate sales pipeline, projected revenue, conversion, and client activity data.Partner with leadership on high-value, strategic, and complex business opportunities.Client & Program Management — 35%

Manage an assigned portfolio of confirmed programs from contracting through completion and renewal.Serve as the primary client contact and maintain strong, responsive relationships.Coordinate requirements across housing, dining, meeting and activity spaces, parking, transportation, and other campus services.Establish planning timelines, deadlines, guarantees, and program requirements.Maintain accurate documentation of client commitments, changes, pricing, and operational needs.Monitor client satisfaction and proactively address concerns or changing requirements.Conduct post-program follow-up and identify opportunities for renewal, expansion, referrals, and future business.Operational Transition & Summer Support — 10%

Primary focus: May–August

Ensure sales commitments and client requirements are accurately transitioned to summer operations.Collaborate with the Operations & Programs Manager and campus partners on program readiness.Participate in summer readiness meetings and support complex or high-volume programs.Maintain client communication during program delivery and assist with significant issues or changes.Support major arrivals, departures, and priority summer activities as needed.Supervisory Responsibilities

May provide direct or functional supervision to seasonal, temporary, intern, or student staff supporting Summer Initiatives.

Qualifications

Required

Bachelor’s degree and 3–5 years of relevant experience, or equivalent education and experience.Experience in sales, business development, account management, client services, hospitality, conferences/events, higher education programs, or a related field.Demonstrated ability to develop client relationships, manage opportunities, and support revenue growth.Experience developing quotes, proposals, pricing, or client-facing materials.Strong communication, relationship-building, organizational, and project-management skills.Ability to manage multiple clients and priorities in a complex, cross-functional environment.Strong initiative, problem-solving, judgment, and follow-through.Ability to work occasional evenings and weekends during peak summer periods.Preferred

Experience in a revenue-generating sales or business development environment.Experience with summer programs, camps, conferences, pre-college, residential programs, hospitality, or higher education.Experience developing new business through prospecting, partnerships, referrals, and account growth.Experience with CRM, event management, registration, scheduling, or housing systems.Experience driving new client acquisition, retention, account expansion, and multi-year business.

At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville, Tennessee, on a 330+ acre campus and arboretum dating back to 1873, Vanderbilt is proud to have been named as one of “America’s Best Large Employers” as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster and sustain opportunities as an employer of choice.

We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might become a part of our story.

Vanderbilt University is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.

Source: Vanderbilt University careers

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