Sales Representative

ADT

Reno, NV

On-siteCareer-pivot friendly

Who this role is best for

Candidates with prior consumer sales experience and a customer-centric background will find this role's emphasis on re-engaging previous clients and building lasting relationships rewarding.

Best fit for

Candidates with prior consumer sales experience and a customer-centric background will find this role's emphasis on re-engaging previous clients and building lasting relationships rewarding.
— “Re-engage previous customers, not cold-calling strangers.”
Candidates with a proven ability to deliver tailored solutions and consult with clients will naturally fit the role's focus on personalized service.
— “Provide personalized solutions that combine security, automation, and life safety features, all tailored to their space and lifestyle.”

Things to consider

Travel is a significant commitment, as the role requires using your own vehicle within a designated territory.
— “Willing to travel within a designated territory using your own vehicle (mileage reimbursed).”
Candidates must be prepared to maintain a clean driving record and potentially secure additional local licenses.
— “Valid driver’s license and clean driving record required; additional licensing may be needed based on location.”

How to stand out

Highlight prior experience in re-engaging past clients or providing tailored solutions in your resume and interview responses.
— “You are not starting from scratch; you are reactivating interest and rebuilding trust with customers who already know ADT.”
Demonstrate your ability to build long-term customer relationships and deliver compelling presentations.
— “Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors.”
Emphasize your adaptability and willingness to learn new systems and approaches in your application materials.
— “Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.”

Pace · Fast PacedCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

renewed customer contracts
new business acquisitions
positive customer feedback

Typical background

salescustomer servicesecurity systems

Skills & requirements

Required

SalesCustomer Re-engagementSolution SellingPost-installation Follow-upLead Generation

Preferred

Security SystemsAutomationLife Safety FeaturesSales TrainingCustomer Service

Stack & domain

SalesSecurity SystemsAutomationLife Safety FeaturesSales PresentationsProposalsCustomer Follow-upsSales LeadsCustomer NeedsSales EnvironmentSales GoalsSales PerformanceSales TrainingSales ToolsSales MetricsSales StrategiesSales TechniquesSales ProcessesSales ForecastingSales PlanningSales AnalysisSales ReportingSales ManagementSales LeadershipSales CoachingSales EnablementSales Enablement ToolsSales Enablement StrategiesSales Enablement ProcessesSales Enablement MetricsSales Enablement AnalysisSales Enablement ReportingSales Enablement ManagementSales Enablement LeadershipSales Enablement CoachingCommunicationProblem-solvingTeamworkLeadershipEntrepreneurial MindsetRelationship BuildingConsultingAdaptabilityFlexibilityCustomer ServiceSales SkillsSecurity

About the role

Original posting from ADT

What you should know about our team:
At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small business, our sales professionals are trusted advisors who bring peace of mind to customers across the country.
What you will do:
As a Resale Sales Representative, you are not starting from scratch; you are reactivating interest and rebuilding trust with customers who already know ADT. That’s a powerful head start! These customers represent one of ADT’s strategic growth opportunities, and you will be at the forefront of re-introducing modern solutions that better meet this customer segment’s needs. You will:
Re-engage previous customers, not cold-calling strangers. That means shorter sales cycles, higher conversion rates, and real potential to build lasting relationships.
Provide personalized solutions that combine security, automation, and life safety features, all tailored to their space and lifestyle.
Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors.
Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
Cultivate new business opportunities: identify and generate new sales leads to maximize outreach.
What you need to be successful:
We’re looking for self-motivated, tech-savvy individuals who are passionate about helping others and driven to succeed. If you thrive on connection, enjoy solving problems, and want to make a real impact while growing your career, you’ll fit right in.
High school diploma or equivalent.
Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.
Consumer sales experience is preferred but not required.
How ADT invests in you:
Compensation: Unlimited earning potential with uncapped commissions. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000.
Additional Pay: We equip you with specialized training and the tools you need to meet your financial goals. For your first 8 weeks of training, you’ll earn up to $4,000.
Benefits:
Medical, dental, and vision insurance
401(k) with company match
Tuition reimbursement
Mileage reimbursement
Short- and long-term disability, life insurance, and well-being programs
Paid time off
Culture of professional development and career growth opportunities
Flexible work schedule to accommodate you and your customers’ needs
Click here to view our full benefit offerings
Why you’ll love working here:
We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

Source: ADT careers