Sales Representative

Tennessee Title Loans, Inc
Athens, TN
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in customer service or sales roles and are comfortable with financial conversations.

Best fit for

  • Candidates with experience in customer service or sales and a willingness to engage in financial discussions
    — “Customer service, sales, or collections experience”
  • Individuals who can adapt quickly and thrive in a structured, goal-driven environment
    — “Perform consistently in a structured, goal-driven environment”
  • People who are fluent in English and Spanish and can handle direct, uncomfortable conversations
    — “Fluent in English and Spanish a plus”

Things to consider

  • The role requires a 40-hour work week, including Saturdays, with fixed branch hours
    — “40hr Work Week – Monday thru Saturday”
  • Candidates must be prepared to work in-person and have reliable transportation
    — “Reliable form of personal transportation and valid Driver’s License”

How to stand out

  • Highlight experience with handling rejection and follow-up in customer interactions
    — “can stay motivated even when you hear 'no'”
  • Emphasize your ability to build confidence through coaching and practice
    — “Build confidence quickly through practice and coaching”
  • Showcase your adaptability and quick learning in your resume and interview responses
    — “Ability to learn quickly and adapt”
  • Demonstrate your capacity to ask follow-up questions and guide customers through decisions
    — “Ask follow-up questions instead of ending conversations”
  • Include any prior experience with financial services or related customer-facing roles
    — “guide them through decisions, including financial conversations”
Pace · Fast PacedCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • meeting sales targets
  • customer satisfaction
Typical background
salescustomer service

Skills & requirements

Required

SalesCustomer ServiceCommunicationProblem-solving

Preferred

Collections Experience

Stack & domain

Customer ServiceSalesCollectionsCommunicationProblem SolvingAdaptabilityFinancial ConversationsCustomer Engagement

About the role

Original posting from Tennessee Title Loans, Inc via Greenhouse

Looking for a role where you can grow fast and develop real-world skills? In this position, you’ll work directly with customers—asking the right questions, overcoming objections, and guiding them through decisions, including financial conversations.

If you thrive in a fast-paced environment, are open to feedback and coaching, and can stay motivated even when you hear “no,” this role offers a strong opportunity to build confidence, resilience, and a solid foundation in sales.

Job Scope

This is a customer-facing, performance-driven role where you will work directly with customers to understand their needs and guide them through financial solutions.

You will handle both inbound and outbound conversations, ask follow-up questions, and help customers make decisions—including conversations about money.

This role requires someone who is comfortable:

asking direct questions

handling hesitation or rejection

making outbound calls

staying engaged in conversations that may feel uncomfortable at times

What Success Looks Like

Successful team members:

Stay positive and engaged, even when customers hesitate or say no

  • Ask follow-up questions instead of ending conversations
  • Build confidence quickly through practice and coaching
  • Take feedback and apply it immediately
  • Perform consistently in a structured, goal-driven environment

Why Work With Us

Start your career with an industry leader where you will receive structured training and ongoing coaching.

Fast-track advancement opportunities

  • Team environment focused on your success
  • Competitive compensation with bonus potential

Benefits

Majority company paid Health, Dental and Vision

401k Program

Company Paid - Life and Disability Insurance

2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days

40hr Work Week – Monday thru Saturday

Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm

Every Sunday Off

$13.25 - $14.15/hr.

Monthly bonus potential

Preferred Experience

Customer service, sales, or collections experience

  • Comfortable speaking with customers over the phone and in person
  • Strong communication skills
  • Ability to learn quickly and adapt

Minimum Requirements

High School Diploma or equivalent

Must be able to work 40 hours per week, including Saturdays.

Satisfactory completion of pre-employment screenings

Reliable form of personal transportation and valid Driver’s License

Fluent in English and Spanish a plus

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Tennessee Title Loans, Inc careers (Greenhouse)

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