Best suited to candidates with prior client-centric experience and a passion for customer service, working in retail or wellness environments in the UK.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from ALO via Greenhouse
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Objective
The Seasonal Associate works to achieve store sales and operational goals. They will support creating an authentic people experience both front and/or back of house.
Key Job Responsibilities
Impacts the business and store environment in a positive manner that aligns with store goals and ALO’s guiding principles
Drive and exceed sales targets by utilizing ALO’s Flow initiatives to optimize productivity and efficiency
Provide a friendly “greet” and proactively approach customers to understand their needs and support the customer engagement
Process customer transactions and returns in accordance with policy and procedures
Knowledge of store goals, company communications, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
Leverages company tools, incentives, and strategies to support meeting store goals
Resolve client needs quickly & effectively ensuring customer satisfaction
Assists in processing shipment, in a timely manner
Supports with replenishment in on the sales floor, in a timely manner
Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Seasonal Associate Qualifications
Preferred prior work experience in a client-centric, sales environment
Passion for customer service and delivering exceptional experiences
Aligns with and embodies ALO’s Guiding Principles
Requires constant movement in and around all areas of store
Ability to lift, push, carry or otherwise move up to 50 pounds
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
Ability to stand and move for an entire shift
Seasonal Associate Schedule
Seasonal, Part-Time non-exempt associates are expected to work up to 20 hours per week. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 14th).
Perks & Benefits
Generous ALO employee discount
Monthly Store Incentives
Clothing Allowance
Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
Free Virtual access to mental health providers
Diversity and Inclusion statement
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
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Source: ALO careers (Greenhouse)