Best suited to candidates with customer service experience and a passion for community-driven retail working in a dynamic, in-person environment in Sydney.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from ALO via Greenhouse
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OBJECTIVE
Join ALO during our most exciting and fast-paced time of year as a Seasonal Associate, where you'll play a critical role in delivering an exceptional guest experience and driving store success. Seasonal Associates are key contributors to our peak season business and will work in either Sales or Operations, supporting the moments that matter most for our stores and guests.
Whether engaging directly with clients on the sales floor or ensuring seamless execution behind the scenes, you'll help create an authentic, inspiring, and efficient store experience. Through your energy, teamwork, and commitment to excellence, you'll contribute to achieving sales and operational goals while bringing ALO's guiding principles and community to life.
JOB RESPONSIBILITIES
Impacts the business and store environment in a positive manner that aligns with Store goals and ALO’s guiding principles.
Drive and exceed sales targets by utilizing ALO’s Flow initiatives to optimize productivity and efficiency
Provide a friendly “greet” and proactively approach customers to understand their needs and support the customer engagement.
Process customer transactions and returns in accordance with policy and procedures
Knowledge of store goals, company communications, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
Leverages company tools, incentives, and strategies to support meeting store goals
Resolve client needs quickly & effectively ensuring customer satisfaction
Assists in processing shipment, in a timely manner.
Supports with replenishment in on the sales floor, in a timely manner.
Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
SEASONAL ASSOCIATE QUALIFICATIONS
Preferred 1+ years prior work experience in a client-centric, sales environment
Passion for customer service and delivering exceptional experiences
Aligns with and embodies ALO’s Guiding Principles
Requires constant movement in and around all areas of store
Ability to lift, push, carry or otherwise move up to 10-15KG
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
Ability to stand and move for an entire shift
SEASONAL ASSOCIATE SCHEDULE
This is a fixed-term Casual Seasonal Associate opportunity commencing from November and concluding at the end of January. Due to the seasonal nature of the role, associates must have flexibility to work across peak trading periods, including weekdays, evenings, weekends, public holidays, and key retail events.
High-performing Seasonal Associates may be considered for ongoing opportunities with ALO beyond the contract period, subject to business needs and individual performance.
We are recruiting Seasonal Associates across all ALO Sanctuary locations, including The Galeries and Sydney Westfield.
JUST SOME OF THE PERKS
A generous ALO team discount, plus a complimentary ALO Wellness Club membership, offering unlimited access to on‑demand yoga and fitness classes led by world‑class instructors
Competitive salary, along with monthly store incentives that recognise performance, momentum, and shared wins as we grow together
A clothing allowance to support all‑day movement
Extensive career growth opportunities as ALO continues to expand across Australia
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Source: ALO careers (Greenhouse)